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Sunset Marina Resort & Yacht Club

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#29 of 182 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Sunset Marina Resort & Yacht Club
Sunset Marina Resort & Yacht Club
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1,859 Reviews from our TripAdvisor Community

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Showing 1,324: English reviews
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Reviewed yesterday NEWvia mobile

My family & I stayed here from Saturday, 4/15 to Saturday, 4/22. The staff was always great & friendly. Never had to a lift a finger. Had good food options (lunch was the most disappointing). We also paid for the all inclusive so unlimited buffet & room service. The pool's swim up bar was decent. We stayed in three different...

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Helpful?
Thank Ariana H
Sao Paulo, SP
Reviewed 2 days ago NEW

The hotel service is very good. The front desk, waiters and entertainment team are very friendly and willing to help at anytime. The room is spacious and comfortable as well as the other hotel facilities. WI-FI works well in all the resort locations. It is possible to consider a "day use" in other hotels of the group (Sunset Royal, Laguna...

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Thank Tatiana A
Reviewed 5 days ago NEWvia mobile

It started rough, but the staff was fantastic in making everything great. I recommend if yoy have an issue, bring it to there attention. The staff truly want you to have a great experience. We are sending our Son for his honeymoon in October.

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Thank Laurie H
Sacramento, California
Reviewed 5 days ago NEW

We had such a wonderful time at this resort. Family trip of 14. We stayed for 1 week. The staff at this location is very helpful and are willing to help you in every situation.The first day the staff made us feel at home. We tried out the food and the wait staff was very quick to seat us and...

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1Thank sparklingcider84
Southampton, United Kingdom
Reviewed 5 days ago NEWvia mobile

The whole family loved this resort! My boys enjoyed swimming in the pool from sunrise 🌅 to sunset literally. If you're bored with the pool 🏊 you can go to the beach where the water is so blue complimenting the very white sand. Its all inclusive so the drinks and food were overflowing🌮🍹😄😄. The restaurant crew were so nice and...

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1Thank Teampebbles
Reviewed 6 days ago NEWvia mobile

Our visit to Sunset Marina Resort and Yacht Cub was a really good experience. The staff was very attentive; the food was great. Sometimes communication was a challenge; yet my Spanish was not very fluent. Overall I feel the Resort could benefit from some updates; yet I offer no complaint based on the size of the unit reserved for my...

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Helpful?
Thank Chay W
Michel A, General Manager at Sunset Marina Resort & Yacht Club, responded to this review

Dear Chay W : Thank you very much for taking part of your time to letus know about your recent stay at the Sunset Marina Resort & Yatch Club. I am happy to learn that you enjoyed our facilities and services. We would love to have you and your family back soon at Sunset Marina. Once agan, thank you for...

Chicago, Illinois
Reviewed 1 week ago NEW

We had a wonderful time at this resort. Family of 4 with 2 children, ages 4 and 9. The staff was the best and we loved the shows! So fun and friendly! We loved Ilene, Andrea, and our bartender Daniel! Daniel made the best drinks and gave us great service!! Our waiter at the buffet, Zacherias, greeted us everyday and...

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1Thank nguest2017
Belfast, United Kingdom
Reviewed 1 week ago

I enjoyed my stay at this hotel, but the first problem was that I did not book it. I booked to stay in the sister hotel, Royal Sunset, which is beside the beach. However, they gave my room to someone else so changed me to this hotel. This hotel didn't have a beach, but their pool facility was great. Poolside...

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2Thank Daniel G
Elizabeth, New Jersey
Reviewed 1 week ago

The resort its really nice and calm, the studio rooms are great and the view was amazing. most of the staff were very friendly and professional. the last night was unforgettable because our room service Alberto Roman Pavo did a lovely decoration for us in our bed.

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2Thank r6042017
Reviewed 1 week ago via mobile

The best vacation ever !!!had so much fun here I never want to go back the best part was going out with TONY💿 from entertainment he's awesome!! When I come back because I'm definitely coming back I'm going to look for TONY💿 and I recommend everyone to go out with him❤️

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1Thank Cherish A

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Laundry Service
  • Babysitting

Additional Information about Sunset Marina Resort & Yacht Club

Address: Blvd. Kukulkan Km. 5.8 | Zona Hotelena, Cancun 77500, Mexico (Formerly Sunset Lagoon Resort Hotel & Marina)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €152 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunset Marina Resort & Yacht Club 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Sunset Lagoon Resort Hotel And Marina
Sunset Lagoon Hotel Marina
Sunset Lagoon Cancun
Cancun Sunset Lagoon
Hotel Style:
#23 Spa Hotel in Cancun
#36 Family Hotel in Cancun
#47 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Marina Resort & Yacht Club staff and other travellers.
89 questions
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Questions? Get answers from Sunset Marina Resort & Yacht Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I enjoyed have a Lagoon View over the Street View”
  • Special Event Room Decoration
  • Special Event Room Decoration
  • Special Event Room Decoration
sparklingcider84, 19 Apr 2017 | Read review
“First floor, fronting the pool, was awesome. Access was tricky, but we managed it!”
H8481FVsharonb, 14 Apr 2017 | Read review
“Get a waterfront, ground level room if you can.”
br0fam, 13 Apr 2017 | Read review
“Rooms on the lagoon side are quieter. Loved our 2nd & 3rd floor 2 bedroom suite.”
talaynak, 9 Apr 2017 | Read review
“Not a wonderful view from anywhere unless you're lagoon side. I don't get a room for the view though.”
youngwildnfrat, 5 Apr 2017 | Read review
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