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    Royal Solaris Cancun

    Boulevard Kukulcan No. 64 Km 19.5 | Zona Hotelera, Cancun 77500, Mexico
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    2/8/2017 3/8/2017
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    US$278US$290
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    Traveller (3379)
    Pool & Beach (856)
    Room & Suite (597)
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
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    Overview
    • Excellent49%
    • Very good30%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “marco polo” (367 reviews)
    “ocean view” (162 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    GR Caribe by Solaris
    3,135 reviews
    #25 of 175 hotels in Cancun
     
    GR Solaris Cancun
    4,567 reviews
    #33 of 175 hotels in Cancun
     
    Oasis Palm
    2,869 reviews
    #78 of 175 hotels in Cancun
     
    Grand Oasis Palm
    3,362 reviews
    #50 of 175 hotels in Cancun
     
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    Rooms
    2 Aug3 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,478)
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    There are newer reviews for Royal Solaris Cancun
    See the most recent reviews

    41 - 45 of 2,659 reviews

    Reviewed 2 weeks ago

    The hotel was everything it claims to be. It had variety of food and entertainment. Samuel Sosa waiter from the buffet was excellent. He went out of his way to make my family feel great and appreciated as a guest. Pool was very nice however...More

    2  Thank chenton
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Allow us to thank you for the time you spent writing this wonderful review. It warms our hearts to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the...More

    Reviewed 2 weeks ago

    All staff are very professional and friendly but there is a person that go above and beyond. He is so professional and his knowledge and the way that he communicate with the guess are impressive , he always has an smile to show . his...More

    Review collected in partnership with this hotel
    Thank J726KXjosem
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Your comments are greatly appreciated, thank you so much for choosing us. We work very hard to achieve high levels of satisfaction in our guests and it results rewarding to read positive feedback as result from our efforts, especially the service from Izzie. Thank you!...More

    Reviewed 2 weeks ago

    Not enough entertainment and the food sucks. Very few things are actually edible . Some of the staff are extremely nasty. Very few make you feel welcomed, however those that do deserve to be in a better hotel ! Only 2 serves made our stay...More

    Review collected in partnership with this hotel
    Thank sherlynestevez
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Thanks for taking the time to share your comments regarding your recent stay. We truly value all of our guests and are disappointed to hear that your stay did not live up to your expectations. Rest assured that we have shared your feedback with the...More

    Reviewed 2 weeks ago

    Food at this hotel was delicious. Most of the staff was very friendly and helpful. Some of the bathrooms in common areas were a bit dated and seemed to have some strong unpleasant odor. They will invite you to a time share talk ... skip...More

    Review collected in partnership with this hotel
    1  Thank gmom504
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Dear gmom504, We are so glad to receive your very positive comments, we work very hard to have everything perfect for our dear guests and therefore appreciate your recognition to our efforts. We will keep improving everyday to always surpass your satisfaction during each visit....More

    Reviewed 2 weeks ago

    terrible food quality the shows are so low quality, exept for the Mexican show. The drinks same low quality +The fact that you cannot eat breakfast at the RoseMarine restaurant cause it was only for members that was so unpolite and disappointing you should have...More

    Review collected in partnership with this hotel
    Thank 522daizym
    Response from SolarisHotels, Manager at Royal Solaris CancunResponded 1 week ago

    Thanks for taking the time to share your comments regarding your recent stay. We are very sorry for not meeting your expectations. Your feedback is very important to us, as it helps as a guide to our constant growth and improvement strategies. We will keep...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$180 - US$440 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #35 Top resorts Hotel in Cancun
    • #37 Family Hotel in Cancun
    • #38 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 307
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Travelocity, Expedia, TripOnline SA, BookIt.com, Cheap Tickets, HotelsforEveryone, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Royal Solaris Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Royal Solaris Cancun Hotel Cancun ,
    • Royal Solaris Caribe ,
    • Solaris Resort Cancun ,
    • Royal Solaris Cancun Mexico
    Add Photo Photos
    Traveller (3379)
    Pool & Beach (856)
    Room & Suite (597)
    Dining (426)
    Hotel & Grounds (1843)
    Family and Play Areas (106)
    Bathroom (19)
    Business Centre & Event Rooms (11)
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    Ask a question
    Questions & Answers
    _msmith008
    17 July 2017|
    Answer Show all 2 answers
    Response from SolarisHotels | Property representative |
    Hi! No, we don't have foam pool parties available at the moment, but we do have tons of activities for all ages! Have a great day!
    0
    Votes
    Google Translation
    caar1985
    4 July 2017|
    Answer Show all 2 answers
    Response from SolarisHotels | Property representative |
    Hi! Our rooms fit up to 4 people max, due to space, since we don't have any suites available or family rooms, so we would recommend you 2 rooms for your comfort. We look forward on welcoming you!
    0
    Votes
    Roberto B
    29 June 2017|
    Answer Show all 3 answers
    Response from Stephaniedesantis | Reviewed this property |
    I think the resort had a transport service they work with. But it's usually cheaper to just look on trip advisor find a well reviewed transport combat and book with them. It's a short ride and they are always there waiting... More
    0
    Votes
    Room Tips
    "Don't stay at this hotel"
    Read review
    "Ask for ocean side--if they have it available it usually isn't a problem. View is worth it."
    Read review
    "The lagoon view is premium."
    Read review
    "Don't be afraid to ask! If you need it the hotel staff will go out of their way to get it for you!"
    Read review
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