We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Royal Solaris Cancun

5,150 reviews
#43 of 177 Hotels in Cancun
Save
Traveller (3747)
Pool & Beach (884)
Room & Suite (647)
Overview
  • Excellent49%
  • Very good30%
  • Average13%
  • Poor4%
  • Terrible4%
Travellers talk about
“marco polo”(398 reviews)
“las fuentes”(115 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (5,150)Write a Review
There are newer reviews for Royal Solaris Cancun
See the most recent reviews
Filter reviews
3,023 results
Traveller rating
1,247
935
501
172
168
Traveller type
Time of year
LanguageEnglish
More languages
1,247
935
501
172
168
Show reviews that mention
All reviewsmarco pololas fuentesentertainment staffocean viewtime shareswim up barfamily vacationnightly showsmexican nightmini clubhot dogskids clubmexican foodsushi barnachosall inclusive resortkids pool
FilterEnglish
Updating list...
121 - 125 of 3,023 reviews
Reviewed 1 November 2017

Beautiful beach not too far from the airport. Restaurant staff very accommodating. Hotel is generally clean. Nightly entertainment not too interesting.BEWARE OF MEMBERSHIP SALES (timeshare type). They tell you it's a presentation about the hotel with 1 speaker..NOT.. salesperson all over...it will take more than...More

Review collected in partnership with this hotel
Thank juliusr489
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 7 November 2017

Thanks for taking the time to share your comments regarding your recent stay. We are glad your overall stay was good and you enjoyed our facilities and services. Please accept our apologies if you felt pressured to attend the sales meeting and for the way...More

Reviewed 31 October 2017 via mobile

Awesome 7 day trip. All of Royal Solaris staff was super friendly and made the trip special. Cecilia & Christian did a great job taking care of us every night at the Members bar. Our view from the 5th floor balcony was breath taking. Got...More

Thank KcFitnessTrainer
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 7 November 2017

Thanks for taking the time to share your comments regarding your recent stay. Its great to know how wonderful your experience was in this stay here with us! Thanks for sharing the names of the staff members who went above and beyond with their service!...More

Reviewed 31 October 2017

This was my third time in Mexico and second time in Cancun. This was last minute trip that I booked with one of my friends. It was her first time traveling outside of the USA, so we weren’t looking to pay a lot for it....More

Thank Nelly623
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 7 November 2017

Thanks for taking the time to share your comments regarding your recent stay. Its great to read how good your stay was, thanks for the nice comments towards our staff members, and although you kindly tell us you won't be coming back, we will keep...More

Reviewed 30 October 2017

We enjoyed our stayed at Solaris, is not luxury but it had what we wanted for the kids. Good value for what you pay. Great kids area and pools. Amazing kids club and great shows. The entertainment team works very hard to deliver a great...More

Review collected in partnership with this hotel
Thank Norma F
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 31 October 2017

Thanks for taking the time to share your comments regarding your recent stay. its great to know how great your stay was and how much you enjoyed the service from our Entertainment Staff. We look forward on welcoming you again in the future. Best Regards,...More

Reviewed 30 October 2017

Overall the vacation was good. I thought the food could have been better for breakfast and lunch. Also, larger portions for the dinner. We had to order multiple meals for dinner. Staff was outstanding the entire time.More

Review collected in partnership with this hotel
Thank dbs503
Response from SolarisHotels, Manager at Royal Solaris CancunResponded 7 November 2017

Thanks for taking the time to share your comments regarding your recent stay. Its wonderful reading how good your stay was and we also want to thank you for your feedback regarding our food selection. We hope to have you back again in the near...More

View more reviews
PreviousNext
12324252627605
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Beachfront
Bar/Lounge
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$189 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Family Hotel in Cancun
#37 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3747)
Pool & Beach (884)
Room & Suite (647)
Dining (449)
Amenities (230)
Family and Play Areas (108)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
katec
21 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi Ms. Kate! Yes, we will send it to you through a private message. Have a great day!
0
Votes
Google Translation
blue4eyes
18 February 2018|
Answer
Response from SolarisHotels | Property representative |
Hi! We have 2 bars, one on the swim-up area and one at the lobby, you can get drinks by the beach with waiter service, no food or drinks are allowed at the KidsClub and waterpark, and yes there are bathrooms inside the... More
1
Vote
Google Translation
Deanndra M
13 February 2018|
AnswerShow all 2 answers
Response from SolarisHotels | Property representative |
Hi! You can fit easily an iPad or a small laptop :) See you soon!
1
Vote
Google Translation
PreviousNext
123456195
Room Tips
"Room with the hot tub on the patio was fun but not a lot of privacy."
Read review
"Try to get one away from the elevators so you don't have to hear the drunks coming up."
Read review
"Rooms with ocean view are so beautiful and amazing"
Read review
"Ocean view is nice. More worth it than in other places I've been, if only for the people-watching and..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing