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Grand Oasis Cancun

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Grand Oasis Cancun
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5,550 Reviews from our TripAdvisor Community

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Showing 2,462: English reviews
Port Charlotte, Florida
Reviewed yesterday NEW

Our room was subject to music from the pool area from 10am to 5pm, then again from 8pm to midnight+. The rooms have got to have better soundproofing. No rest for the tired. Between the seemingly constant noise and the strange Buffet food selections, we were glad to come home.

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Helpful?
Thank 518lovetotravel
Hockessin, Delaware
Reviewed yesterday NEW

I love the grand oasis, nicely kept up resort. My friend and I had a blast. The only thing I would change is the food. I'm not a terribly picky eater but, the food wasn't great or anything to rave about. If you're a snacker like me I reccomend bring snacks to the hotel with you, because there aren't places...

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Thank courtneybY2193YE
Reviewed 2 days ago NEWvia mobile

Listen to all of the bad reviews, we didn't, we were optimistic and were hoping for the best when we came, but were extremely disappointed! Our bathroom was absolutely disgusting, and no one at the front desk would help/seemed to care! The bathtub looked like it hadn't been cleaned for a very long time and luckily they cleaned it the...

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Thank kle999
Ontario, Canada
Reviewed 2 days ago NEWvia mobile

We recently visited this resort for the second time. First time bf got sick so decided to give it another try as resort is very nice and very large. Disappointed that we were not informed the bracelet system has changed so we could no longer eat at all the restaurants we could have the first time we went but didn't...

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Thank Toni D
Reviewed 3 days ago NEWvia mobile

My partner and I initially booked with oasis smart, and upon arrival were offered a free upgrade to grand oasis! All that we were asked is that we pay the 200 peso taxi fee to travel from smart to oasis! I initially figured it was a time share gig, but since we were upgrading us from a "non all inclusive"...

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Thank Veronica B
Reviewed 5 days ago NEWvia mobile

******Stay away of this property ******* After my 20 hours flight ; i flew from Dubai with high hopes and expectations about *Grand Oasis Cancun Hotel *as it was showing 5 stars Hotel ???? Taking into consideration that its my first time in Mexico in order to evalute the market and the property to recommend to my middle eastern clients...

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2Thank bouchra1987
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, but it's important for you to know that once the reservation is made and paid, we do not make any refunds due to our reservations policies. We...

delhi, india
Reviewed 6 days ago NEW

Poor experience overall Will start with the cons first because the cons are more numerous 1. Poor service - Mini bar was supposed to be stocked everyday; was never done despite 3-4 reminders everyday (with the gold plus package we were supposed to have an 'upgraded' bar) 2. You get a letter when you check in posting what's included in...

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1Thank amankhanna
Reviewed 6 days ago NEW

We was traveling to grand oasis to christmas,werry nice place,many outside pools,great view of the ocean or garden. hotel room was quit old and need it renovation. have problems all the time with toilet,they try to fix but...

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Helpful?
Thank Saulius K
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are truly sorry for the inconveniences presented during your stay, we have made a detailed report of your comments and sent it to the corresponding areas to improve the aspects you mentioned since our main goal is...

San Antonio, Texas
Reviewed 6 days ago NEW

We were a little scared to stay at the Grand Oasis Cancun because we had read some awful reviews of the place. When we checked in we were given our bracelets by Carmen who was very sweet and were told the room would not be ready until 3 PM. No big deal, we went to the spa and enjoyed pampering...

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1Thank J3971UAdianeb
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear Guest, Thanks for taking the time to share your experience about your stay at our resort. We are delighted that you enjoyed our facilities, our entertainment and our wide variety of restaurants. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago

We were schedule to go to the Bahamas but because of the hurricane it was cancelled. Trip advisor gave us money off another trip so we picked Grand Oasis Cancun. It turned out to be a great decision. My husband daughter and her best friend had a marvelous time. The rooms were clean the staff was helpful and the food...

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1Thank A TripAdvisor Member
OasisHotelResorts, Director General at Grand Oasis Cancun, responded to this review

Dear guest, First and foremost thank you for taking the time to write us your comments about your stay at our resort. We are glad you enjoyed our shows and activities, as the #1 entertainment resort in town we are committed to offer our guests the best and most memorable experiences. Thank you once again for your comments and we...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
They don't call me The Entertainer for nothing: I'm the Grandmaster of fun, hosting live concerts, festivals and shows, even themed parties - plus everyday surprises like dancers in the lobby, and comedy skits by the longest pool in Cancun. I'm a Little more exlusive than my sister resort, Oasis Cancun, with extra amenities to make you feel special. ... more   less 

Additional Information about Grand Oasis Cancun

Address: Blvd. Kukulcan Km. 16.5 | Lotes 45-47, Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €174 - €370 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Oasis Cancun 3.5*
Number of rooms: 613
Reservation Options:
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Also Known As:
Grand Oasis Hotel Cancun
Grand Oasis Cancun Mexico
Oasis Cancun
Cancun Oasis
Oasis Grand Cancun
Grand Oasis Cancun Reviews
Grand Oasis Resort Cancun
Grand Oasis Cancun Hotel
Oasis Hotel Cancun Mexico
Hotel Style:
#53 Top resorts Hotel in Cancun
#55 Spa Hotel in Cancun
#67 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Grand Oasis Cancun staff and other travellers.
683 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splurge to face the ocean - well worth the availability of some sleep!”
 of 5 bubbles 518lovetotravel, 5 Dec 2016 | Read review
“Don't buy grand plus; oasis lite is good enuf;”
 of 5 bubbles amankhanna, 30 Nov 2016 | Read review
“ocean view and make sure you get the black bracelet”
 of 5 bubbles J3971UAdianeb, 30 Nov 2016 | Read review
“Grand Oasis Plus Ocean View Room, first floor”
 of 5 bubbles 456theresas, 24 Nov 2016 | Read review
“request the Pyramid, and an upper floor.”
 of 5 bubbles balmforth4, 24 Nov 2016 | Read review
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