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Grand Oasis Cancun

10,871 reviews
#96 of 177 Hotels in Cancun
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Traveller (5399)
Pool & Beach (1530)
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Overview
  • Excellent24%
  • Very good29%
  • Average19%
  • Poor11%
  • Terrible17%
Travellers talk about
“coyote loco”(169 reviews)
“dos lunas”(133 reviews)
Wifi
Parking
Breakfast included
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,871)Write a Review
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1 - 5 of 4,728 reviews
Reviewed yesterday

Not good for families. Good to great wait staff. Really really slow check in (120 min wait.. No joke) No "outside the box" thinking at Concierge or "customer service" desk Very loud at night Long waits for dinner and breakfast at peak times Unconscious (drunk)...More

1  Thank thirty-something72
Hotel's Favourite
Reviewed 9 July 2017

"Grand Oasis Cancun is the place for Sun Fun and Party Time!" The most popular hotel with everything you want, Activities, a Beautiful Beach, walk from Sunrise to Sunset, many choices to eat from casual beach bar to the sports bars,pizza, bbqs, steak and seafood...More

7  Thank 1luckygirl1
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded 10 July 2017

Dear Guest, We truly appreciate your good comments about your stay, thank you for your kind comments, they really encourage us to keep working in order to offer to our guests the service they deserve. Moreover, we are satisfied to know we have fulfilled our...More

Reviewed yesterday

My best friend and I went for a quick getaway & it was the best decision. We didn't have to lift a finger the whole time. Rooms were cleaned and stocked daily. Weather was perfect, beach was beautiful and clean, drinks were strong, food was...More

Review collected in partnership with this hotel
Thank ccoonce1
Reviewed 2 days ago via mobile

We’ve been staying here for almost a week and it’s honestly nowhere near as bad as some people say it is. Definitely not a 5 star resort but i would say a 3.5 nonetheless. I highly recommend upgrading to the black wristbands (we originally had...More

1  Thank alicia d
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded yesterday

Dear Alicia, Thank you for choosing us to host your stay in Cancun. We are glad to know that you had the opportunity to taste our several specialized restaurants, as well as a buffet restaurant that aims to cater for all tastes. Likewise, we are...More

Reviewed 2 days ago

I went to Grand Oasis in January for one week. It is mostly a party resort so don't bring young kids.The food is okay , it is typical resort food , nothing special. Rooms are fine , besides the fact that one night our room...More

Review collected in partnership with this hotel
Thank morgangrace2018
Response from OasisHotelResorts, Director General at Grand Oasis CancunResponded yesterday

Dear Guest, We offer you our sincere apologies; we are truly sorry that this situation has changed your entire perception of all the facilities you enjoyed. It is important for us to highlight that we are aware of some of the maintenance situations that you...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Golf course
Outdoor pool
Details
Price range
US$184 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Spa Hotel in Cancun
#57 Top resorts Hotel in Cancun
#68 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$184 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#57 Spa Hotel in Cancun
#57 Top resorts Hotel in Cancun
#68 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (5399)
Pool & Beach (1530)
Room & Suite (861)
Dining (449)
Family and Play Areas (141)
Amenities (123)
Business Centre & Event Rooms (12)
Questions & Answers
Ask a question
Princess D
16 February 2018|
Answer
Response from OasisHotelResorts | Property representative |
Hello, By car approximately 11 minutes are made, depending on the traffic it can be extended a lot more, between 20 to 30 minutes. Also, there is the option to take the bus. Best Regards!
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t_mattie
15 February 2018|
AnswerShow all 2 answers
Response from OasisHotelResorts | Property representative |
Good afternoon, We have a mini store within the hotel, as well as on arrival you can ask our staff where you can get it in case it is not available. Best Regards.
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Room Tips
"No upgrades available at check-in"
Read review
"Don't stay at this hotel. I wouldn't recommend it."
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"Would definitely recommend an ocean view room. These rooms tend to be quieter too as you don't hear so..."
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"Make sure you have a room in the main lobby area. You are safer there from the staff."
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