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Ocean Spa Hotel

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1 room 2 adults 0 children
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Ocean Spa Hotel
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2,436 Reviews from our TripAdvisor Community

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Showing 1,399: English reviews
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A TripAdvisor Member
1 review
Reviewed 2 days ago NEWvia mobile

Thank you to all the wonderful staff for comfortable and memorable stay. We love the welcome bottle of Champagne in our room! The food in the restaurant is so delicious and lots of variety, we really like the omelette station that is so cool! My husband almost had it every morning for breakfast! Lol The pool bar which we both...

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Thank A TripAdvisor Member
Reviewed 5 days ago NEWvia mobile

Our group of 4 (2 adults, 2 teens) stayed for a week. The staff were exceptional, the whole place was immaculate. Rooms were comfy and quiet, even though we were right by the pool. Our room was cleaned daily with amazing attention. Food was enjoyable and the extra effort that the staff put into extra activities like an outdoor BBQ...

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1Thank John F
Penn Valley, California
Reviewed 5 days ago NEW

We enjoyed the meals, especially the specialty restaurants where the delicious dinners were served with exceptional presentations! Buffet meals had many choices, omelettes made to order were a daily treat! Grounds were beautifully maintained, the pool was awesome & the beach had lots of lounges, comfy seating & even mattresses to take a nap! All inclusive stay is the way...

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2Thank kmhood2012
Reviewed 1 week ago NEW

We had an awesome time! We stayed for 6 days. Loved the beach. Having Isla Mujeres blocking the surf made swimming much more enjoyable. We were able kayak and ride wave runners right from our hotel. Daily activities involved the whole family. Close to the airport and downtown Cancun made sight seeing very accessible with minimal transportation costs. Food was...

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1Thank Brian W
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

We stay in this place for a week all inclusive and we are satisfied for the over all service from the staff in this hotel. Our room was nice composed of two bed, 40inch TV, mini fridge, coffee maker machine, has a digital mini security vault for your valuable items, hot and cold shower facilities and a veranda with a...

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Thank Jewel007
Minocqua, Wisconsin
Reviewed 1 week ago

the staff was great. the room was terrible. only outlets were on floor, so we had to run the coffee maker on the floor. shower leaked into the toilet stall. old hotel. the was big enough for some chairs but all we had in the room were the two beds. door didn't lock. the buffet food was bad. if they...

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Thank nuttyhubby
Langley, Canada
Reviewed 1 week ago via mobile

Great food,great place to stay for a family. Thanks to all the staff making our stay feels like home especially to: HOSTESS ISMAEL,Dalvin(rest. Area),Irving, Capitan Francisco,Zury(front desk), and to Mr. Oscar Pulido(Bellboy) who took care of our luggages.

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Thank leiuqeze
Mississauga, Canada
Reviewed 1 week ago

We check in the hotel in the afternoon and the check in was fast and we stayed here for 1 week. The room was nice and clean. It had a tv, a bathroom, a balcony, and a fridge. Every day we went to the restaurant and the waiter was friendly and helpful and help us deliver drinks and food fast...

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Thank Marlene B
Reviewed 1 week ago

A very pleasant place, especialy for people that search a quiet y restfull site for vacations. The room was confortable with air conditioner, TV, coffee, clean and spacious. The ammenities are not luxurious, but pleaseant, and the food are excelent, mexican, asiatic and italian food, the all included service very advisable, the beach is special for kids and eldery people,...

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Thank Luis Adolfo R
Reviewed 1 week ago

Great Experienced & friendly staff.. Senyor Oscar the bellboy was amazing, he is so helpful and kind, he is our favorite :) ... Ms Melissa is the one you will ask if you need some info's regarding about the hotel... We always love to eat at Frida's Buffet; Senyor Manuel and Ricky is one of our favorite server... Snack? taco's...

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Thank Kim Colours P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Ocean Hotel is strategically located in the hotel zone of Cancun, between downtown and the shopping centers, restaurants and many area attractions. It offers excellent all inclusive service with a marvelous view of the Caribbean Sea and Isla Mujeres. ... more   less 

Additional Information about Ocean Spa Hotel

Address: Blvd Kukulcan Km 3.5 | Zona Hotelera, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €135 - €242 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ocean Spa Hotel 3*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Hotels.com, Orbitz and Travelocity so you can book your Ocean Spa Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Club Carrousel Cancun
Hotel Carrousel Cancun
Carrousel Cancun
Ocean Hotel Cancun Mexico
Hotel Style:
#41 Spa Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Ocean Spa Hotel staff and other travellers.
147 questions
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Questions? Get answers from Ocean Spa Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view was awesome, we recommend all inclusive vacation, it was a good price.”
 of 5 bubbles kmhood2012, 21 Mar 2017 | Read review
“almost any room is near the beach and swiming pool very well Architectury”
 of 5 bubbles luisad0lf0r, 16 Mar 2017 | Read review
“higher floors always the best”
 of 5 bubbles kimcoloursp, 15 Mar 2017 | Read review
“Do not pay the extra money for "Deluxe Spa room" unless you just want a Jacuzzi in your room it is not worth it”
 of 5 bubbles 842silvinam, 5 Mar 2017 | Read review
“2nd and 3rd floor have a ocean and pool view 1st floor is not that great you have your on patio but not much of access to pool or ocean view”
  • not much of view
 of 5 bubbles Rocioriospelayo, 3 Mar 2017 | Read review
5 of 5