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Occidental Tucancun

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#45 of 181 Hotels in Cancun
Certificate of Excellence
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4,304 Reviews from our TripAdvisor Community

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Showing 2,404: English reviews
dagenham
Reviewed 30 June 2009

nice hotel, absolutely terrible service and staff, apart from the entertainment staff round the pool, Marianna and Vanessa, who took us out a few times n showed us the best clubs. and the barman in the lobby bar, Jose, all these guys were great. I feel sorry for them having to work at such a terrible hotel as they are...

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Thank stevejm7
IN
Reviewed 28 June 2009

Our stay at the Barcelo was great!!! We had a wonderful time.. The staff is great and our rooms were always kept very clean... The pools were wonderfula and hand washed and cleaned every morning. The bartender at one of the pools was absolutely great@!! thanks Antonio! We are already planning to go back to this hotel!! We did run...

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2Thank kristy1ynn
staffordshire
Reviewed 18 June 2009

we went for 2wks the beginning of june, the location is amazing beach right outside and the lagoon and shopping center the other, the rooms and hotel were very clean and cleaned daily also fridge in the room restocked on a daily basis, there are 4 pools one pool is taken up by people who want to join in the...

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2Thank yummymummy2507
Chicago, Illinois
Reviewed 18 June 2009

I just got back today from the Barcelo and it was great! The service was awesome as was the staff. I don't know which buffets the people ate at that claim got sick but I thought the food was great! Especially Mexico lindo. The beach was affected by the hurricane but still fun. Bring a boogie board. The alcohol was...

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1Thank geovnni
Ottawa
Reviewed 15 June 2009

We were there from Jan. 22. 2009 to Jan. 29, 2009. It was our 3rd time there. We arrived at 10:30 am and got our room right then. Since it was our 3rd time at this hotel, they gave us an upgrade for free so we had a ocean view room with a balcony ;-) We then went down to...

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Thank Melmart
Chicago, Illinois
Reviewed 15 June 2009

Our first room was roasting and tiny. They tried to repair the air conditioner, but couldn't. Said they were too full to change rooms until the next day. While I was in the process of changing rooms the next day, the maid went through my husbands pants pockets that were laying on his suitcase, went in a buttoned pocket and...

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Thank five1blond
Liverpool
Reviewed 12 June 2009

1st room the air con was not workin! 1 girl spent the day vomitin after eating the buffet! Didnt have choice of restaurants! Cockroaches in the rooms! And 2 of us came back with SWINE FLU!!! But, Vanesa an Mariana where very helpful an friendly! So now we might not be able 2 go 2 are friends wedding!!!

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Thank Sas85Liverpool
kentucky
Reviewed 7 June 2009

We had a very large group of 10 people (3 different families) and each of us were very pleased with our stay at Barcelo Tucancun Beach Hotel. The hotel had just re-opened the day we arrived (due to the swine flu), this was June 1st. We actually were the 4th people to check in to the entire hotel. For most...

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2Thank brianneashley
London
Reviewed 4 June 2009

My partner and myself went for a much needed break, and chose the Barcelo Tucancun 'Beach', becacause of its location ( right on the beach ), when we arrived it was quite late, however next morning, we awoke to discover there wasnt any beach, we were constantly approached by timeshare reps who are actually based in the hotel, the food...

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2Thank pipm
Cinnaminson, New Jersey
Reviewed 1 June 2009

We arrived early....was not able to check in....did receive our bracelets...and roamed around the resort ....checking things out. The resort is Beautiful. The weather was warm this time of year....we flew in from Jersey.....anything had to be better. The restaurants were okay....we liked the drinks....made special each night for each restaurant...WOW lots of liquor. The service was good....we had no...

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1Thank seetheworld2

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. The hotel has been remodeled with new lobby-bar, gymnasium, kids club and amazing view just right by the front desk. ... more   less 

Additional Information about Occidental Tucancun

Address: Blvd. Kukulkan Km 13.5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €181 - €396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#35 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#40 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
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Questions? Get answers from Occidental Tucancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view. Anything else and you're looking at what looks like an industrial estate.”
 of 5 bubbles Uiscebawn, 7 Dec 2016 | Read review
“above the second floor”
 of 5 bubbles Judy34678, 5 Dec 2016 | Read review
“Beach view was awesome”
 of 5 bubbles championfox, 4 Dec 2016 | Read review
“the balcony rooms facing the oceans are the best.”
 of 5 bubbles spp_13, 3 Dec 2016 | Read review
“Ask for Ocean View!!”
 of 5 bubbles jojovincent, 17 Nov 2016 | Read review
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