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Occidental Tucancun

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#40 of 181 Hotels in Cancun
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1 room 2 adults 0 children
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Occidental Tucancun
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4,483 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota
Reviewed 4 days ago NEW

We chose this property as it was formerly named a Barcelo resort, and we've had good experience with one in Playa Del Carmen. We had requested a King on our reservation about a month prior. We also inquired with the hotel directly to see if they had premium upgrades available, as our travel agent had none available. When we arrived...

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1Thank 973kim
Menomonee Falls, Wisconsin
Reviewed 4 days ago NEWvia mobile

My husband and I just got back from Cancun for three nights and four days. It was fast but so relaxing I can't complain about one thing at the resort. The beach was breathtaking. Resort was clean well-maintained. Staff was nice. Food was actually good! I love that this wasn't a big resort, my husband and I spent most of...

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2Thank Jenny S
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Jenny S, Thank you for taking the time to share your recently experience at Occidental Tucancún. It was a pleasure to be your host and be part of this special celebration, we are very glad to know that you were delighted with the facilities, beach, dining places, and that our service was up to your expectations. Rest assure we...

Reviewed 5 days ago NEW

My partner and I had a fantastic experience at Tucancun, just a week ago. We booked a Premium Club Suite which is an apartment right infront of the beach, with spacious lounging area complete with kitchen and lovely terrace. Bedroom was separate. Every day our fridge was stocked with beer and soft drinks, chocolate and peanuts. Because of our booking,...

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4Thank Arosha87
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Arosha87; Thank you for taking the time to share your recently experience at Occidental Tucancún with the Trip Advisor Community. We are very happy to know that you had a pleasant stay, that you enjoyed the facilities, the Premium benefits, the dining places, the activities inside and outside to the hotel and most important that our service was up...

Prescott Ontario
Reviewed 5 days ago NEW

We again visited this hotel the week of February 12th, 2017. We arrived before noon and they held our luggage until our rooms were available around 2:30 pm. In kind of a bizarre twist I had contacted the hotel concierge a few weeks before departure to enquire about an oceanview upgrade. I was quoted $490.00 (USD) for two rooms over...

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2Thank Exposforever
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Exposforever, Thank you for such a kind review about your recently stay at Occidental Tucancún. It was a pleasure to be your host again and to know that we had the opportunity to offered you a complimentary upgrade to ocean view, and that made your stay more confortable, that you enjoyed the dining places, the snack and that Antonio...

Reviewed 6 days ago NEWvia mobile

The staff, the rooms, the pools and the restaurants ... everything is amazing! I went with a friend and we had a incredible support of the 24/7 happy staff with exciting activities and options inside the hotel. The only thing is that you have to pay for the wi-fi ... usually not included I the price

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Helpful?
2Thank Sarah A
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Sarah A, Thank you for taking the time to evaluate your stay at Occidental Tucancún. We are delighted to know that you had a pleasant experience, that you enjoyed the facilities, the dining places, the activities and that our service was up to your expectations. On other hand we appreciate your comments about the WIFI, nowadays we do not...

Halifax
Reviewed 6 days ago NEW

Selected this resort for our family vacation with our two college-age daughters on their spring breaks because the price was right, and because the recurring themes of the Trip Advisor reviews were that the resort was very clean, that the staff was attentive, and that the drinks just keep coming. We wholeheartedly agree! Will do a more detailed review later,...

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Helpful?
1Thank Cdns_on_vacation
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Cdns_on_vacation; Thank you for taking the time to share the review of your stay at Occidental Tucancún. We appreciate the confidence in choosing our property for your vacation, we are very happy to know that you had a pleasant stay, and that the improvements made in our facilities and service are well-known among the Trip Advisor community, we hardwork...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

My girlfriend and I had a great time here. The food was good, the service was exceptional, and the beach was unbelievably nice and clean. The staff is very accommodating and really go out of their way to help you out. Upon arrival we were upgraded to an ocean view room for free because it was our first time in...

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1Thank TonyFiume
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear TonyFiume, Thank you for evaluating your stay at Occidental Tucancún. We always strive to provide the best experience to our guest and to know that you had a pleasant stay and now we are part of your memories is our best reward; rest assure we will share your review with our entire team who will be very happy to...

Toronto, Ontario
Reviewed 6 days ago NEW

The resort was very clean and roomy. We were taken care of by a designated person (Petro) all the way from check-in till check-out. By request, we were provided the view with the beach side so we were very happy with the check-in staff. The restaurants were nice but they lacked vegetarian options. However, the chefs were nice enough to...

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Helpful?
1Thank dhruvgpatel
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear dhruvgpatel; Thank you for taking the time to share your experience at Occidental Tucancún. It was an honor to be your host, we appreciate your feedback and rest assure we will work with our food and beverage manager to include vegetarian options in our buffets and tag them as the vegan dishes, on other hand we really sorry if...

Houston, Texas
Reviewed 1 week ago

I traveled with my husband and good friends to Cancun the third week of February. The resort grounds are lovely, it has a very welcoming feel and the service is outstanding. Check-in and check-out was efficient. We arrived at 11:00 am so our room wasn’t ready. We stored our luggage and started our vacation with late breakfast/early lunch, a drink...

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2Thank Catherine O
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Catherine O; Thank you for taking the time to share your recently experience at Occidental Tucancún with the Trip Advisor community. We are very happy to know that you had a pleasant stay that you enjoyed the facilities, the beach, the dining places and that our service was up to your expectations; rest assure we will transmit your comments...

Brooklyn Park, Minnesota
Reviewed 1 week ago

Eddy was an amazing waiter. So professional, kind, sweet and so accommodating!! Every time we were going to look for him for another refreshment, he was always right there!!! Roberto was a fabulous loving waiter. Very kind and courteous which led us back to Mexican Linda for dinner twice. He seen us in passing and actually made a reservation for...

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Helpful?
1Thank cariedonahue
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Cariedonahue; Thank you for taking the time to share the review of your stay at Occidental Tucancún. We are delighted to know that you had a pleasant stay, and that service of our team exceed your expectations, we always strive to provide the best experience to our guest and to read that this time we did it, it is...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. The hotel has been remodeled with new lobby-bar, gymnasium, kids club and amazing view just right by the front desk. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €169 - €413 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com and Barcelo so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
263 questions
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Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“definitely Club Premium rooms, try to choose a good deal”
 of 5 bubbles Arosha87, 24 Feb 2017 | Read review
“Supersaver rooms have a view of the back side of the mall, but the reduced price is worth it.”
 of 5 bubbles Cdns_on_vacation, 23 Feb 2017 | Read review
“Chefs are nice and will make your food the way you want! Just Ask!”
 of 5 bubbles dhruvgpatel, 23 Feb 2017 | Read review
“Even the super saver room was still good.”
 of 5 bubbles TravelBugger83, 21 Feb 2017 | Read review
“The rooms located north of the resort were newer and nicer. I would try a stay in the villas. The villas look spectacular.”
 of 5 bubbles 917darlenek, 21 Feb 2017 | Read review
5 of 5