One Elevator was working the whole time i was at the hotel, the drinks dont have the taste they are suppose to, sheets to the room were not change all the maids did was make the bed. Nice hotel nice location overrall
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This is a great hotel! It is smaller but it has the same beaches and the same great views from high up. The staff are amazing and will go out of their way to make you happy. The food is good. The location is good....More
Hotel Occidental Tuncancun was a nice hotel. It was clean, the staff was friendly and we enjoyed our stay. I traveled with my 5 children, they all had a blast. They enjoyed all you can drink non- alcoholic beverages and ordering room service. The only...More
Dear danielisaiahh: We want to thank you for your kind comments on this website, your feedback is very important to us as it allows us to analyze those areas in which we must improve, we hope to welcome you again in your next visit to...More
First off, I will start with the good. The staff were amazing at this hotel. One of our favorites was Joseph from the activities department. He took time to get to know about us and learn all our names. He always made sure we were...More
Dear kallih0425: We would like to thank you for your kind comments on this website, we are happy to know that your stay with us was pleasant, thank you very much for your comments about the amenities you needed, we have already discussed it with...More
"Pay the little extra for an ocean view or you will be looking at the back of a mall the whole time."
"Top floor rooms facing the beach are the best. AVOID first floor rooms to public"