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Occidental Tucancun

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#41 of 181 Hotels in Cancun
Certificate of Excellence
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1 room 2 adults 0 children
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Occidental Tucancun
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4,479 Reviews from our TripAdvisor Community

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Showing 2,496: English reviews
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Prescott Ontario
Reviewed today NEW

We again visited this hotel the week of February 12th, 2017. We arrived before noon and they held our luggage until our rooms were available around 2:30 pm. In kind of a bizarre twist I had contacted the hotel concierge a few weeks before departure to enquire about an oceanview upgrade. I was quoted $490.00 (USD) for two rooms over...

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Thank Exposforever
Reviewed yesterday NEWvia mobile

The staff, the rooms, the pools and the restaurants ... everything is amazing! I went with a friend and we had a incredible support of the 24/7 happy staff with exciting activities and options inside the hotel. The only thing is that you have to pay for the wi-fi ... usually not included I the price

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1Thank Sarah A
Halifax
Reviewed yesterday NEW

Selected this resort for our family vacation with our two college-age daughters on their spring breaks because the price was right, and because the recurring themes of the Trip Advisor reviews were that the resort was very clean, that the staff was attentive, and that the drinks just keep coming. We wholeheartedly agree! Will do a more detailed review later,...

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1Thank Cdns_on_vacation
Toronto, Canada
Reviewed yesterday NEWvia mobile

My girlfriend and I had a great time here. The food was good, the service was exceptional, and the beach was unbelievably nice and clean. The staff is very accommodating and really go out of their way to help you out. Upon arrival we were upgraded to an ocean view room for free because it was our first time in...

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1Thank TonyFiume
Toronto, Ontario
Reviewed yesterday NEW

The resort was very clean and roomy. We were taken care of by a designated person (Petro) all the way from check-in till check-out. By request, we were provided the view with the beach side so we were very happy with the check-in staff. The restaurants were nice but they lacked vegetarian options. However, the chefs were nice enough to...

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1Thank dhruvgpatel
Houston, Texas
Reviewed 2 days ago NEW

I traveled with my husband and good friends to Cancun the third week of February. The resort grounds are lovely, it has a very welcoming feel and the service is outstanding. Check-in and check-out was efficient. We arrived at 11:00 am so our room wasn’t ready. We stored our luggage and started our vacation with late breakfast/early lunch, a drink...

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2Thank Catherine O
Brooklyn Park, Minnesota
Reviewed 2 days ago NEW

Eddy was an amazing waiter. So professional, kind, sweet and so accommodating!! Every time we were going to look for him for another refreshment, he was always right there!!! Roberto was a fabulous loving waiter. Very kind and courteous which led us back to Mexican Linda for dinner twice. He seen us in passing and actually made a reservation for...

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1Thank cariedonahue
Vancouver
Reviewed 3 days ago NEW

Just returned from a week stay, and was so impressed. We booked a "supersaver room" with Itravel2000, and I was worried what we would get. Our room faced the mall, which was to be expected, but it was great. Beds were very comfortable, room was immaculately clean and when we arrived, there was a bottle of champagne, welcome desserts and...

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1Thank TravelBugger83
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear TravelBugger83; Thank you for taking the time to share a kind review about your recently stay at Occidental Tucancún. It is a pleasure to know that you were delighted with the welcome amenitie for your celebration, that you enjoyed the facilities, the restaurants, shows, but most important that our service exceed your expectations, we strive always to provide the...

Reviewed 3 days ago NEW

My partner and I were at this resort. The food is excellent, beach is beautiful, oceanview bedroom was spectacular and clean, there was nothing to complain about. It was close to a shopping mall - Luxury Avenue. All the staff were amazing but we had our favorites to name a few... Nelly Martinez and Alex Sanchez, Jose and Alberto at...

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1Thank Darlene K
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Darlene K; Thank you for taking the time to share your experience at Occidental Tucancún with the Trip Advisor community. It is a pleasure to know that you were delighted with the food, beach, facilities of the resort, our privileged location and most important that our service exceed your expectations. Rest assure we will transmit your comments to Nelly...

Ontario
Reviewed 1 week ago via mobile

Booked a last minute holiday and was looking for a smaller resort for a week. Have stayed at the occidental in NV before so when another occidental came up, I booked it right away. Property is close to the airport. Unlike other holidays, the shuttle did not serve beer so grab some at the airport if you want for the...

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6Thank Shelley H
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Shelley H, Thank you for taking the time to share such an amusing review of your stay at Occidental Tucancún with the Trip Advisor community. We are very happy to know that you had a pleasant stay, that you enjoyed of the facilities, the activities organized by our entertainment staff, the dining places, show, and that our service exceed...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. The hotel has been remodeled with new lobby-bar, gymnasium, kids club and amazing view just right by the front desk. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €171 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Barcelo and Booking.com so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#35 Top resorts Hotel in Cancun
#38 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
259 questions
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Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Supersaver rooms have a view of the back side of the mall, but the reduced price is worth it.”
 of 5 bubbles Cdns_on_vacation, 23 Feb 2017 | Read review
“Chefs are nice and will make your food the way you want! Just Ask!”
 of 5 bubbles dhruvgpatel, 23 Feb 2017 | Read review
“Even the super saver room was still good.”
 of 5 bubbles TravelBugger83, 21 Feb 2017 | Read review
“The rooms located north of the resort were newer and nicer. I would try a stay in the villas. The villas look spectacular.”
 of 5 bubbles 917darlenek, 21 Feb 2017 | Read review
“Opt for the ocean view. It is worth it!”
 of 5 bubbles Debitcred1, 16 Feb 2017 | Read review
5 of 5