We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Occidental Tucancun

Show Prices
#43 of 181 Hotels in Cancun
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Occidental Tucancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,554 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,556: English reviews
Start your review of Occidental Tucancun
 Click to rate
Reviewed yesterday NEWvia mobile

Occidental Tucancun exceeded our expectations. I came with a group of friends for our spring break vacation. The pools were wonderful and the beach was incredible! The entertainment booth by the pool was amazing- Danny, Joseph, Evian & Carlos kept things interesting and fun all day and night! We felt so safe going out with them at night and loved...

 Report
Helpful?
Thank Allyssa M
Reviewed 2 days ago NEWvia mobile

Very nice resort right in front of the beautiful beach. The food looked appealing but it was very bland. Most staff were very nice and attentive. Shout out to the best bartender Alberto Martinez, he was very friendly and knowledgeable of cocktails; in addition, his costumer service was one of the best we have experienced from the various resorts that...

 Report
Helpful?
Thank Cindy H
Austin, Texas
Reviewed 3 days ago NEW

We stayed the week of 3/13 which was the height of spring breakers, but that didn't end up being extremely bothersome. There are 3 pools with the main pool being more "party" but we really enjoyed the "adult pool" and the tiki huts they had to get out of the sun. The beach was nice and clean, although at the...

 Report
Helpful?
Thank samanthaf7
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Samanthaf7; Thank you for taking the time to share your experience at Occidental Tucancún with the Trip Advisor community. We are very happy to know that you had a pleasant stay, that you enjoyed the facilities, specially the adults pool, the mexican restaurant, our privileged location and most important that our service was up to your expectations. Your feedback...

Detroit, Michigan
Reviewed 4 days ago NEWvia mobile

Came for a vacation and has honestly been one of thee best trips I've ever been on. We had a suite and we were considered 'vips' which was pretty awesome considering we had a whole lounge with snacks and drinks just for us. Management took really good care of us. Every worker we encountered was super nice and caring. Rooms...

 Report
Helpful?
Thank Christinax1
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Christinax1; Thank you for taking the time to share your experience at Occidental Tucancún. We are very happy to know that you had a pleasant stay, that you enjoyed the facilities, the Premium section, and that our service was up to your expectations, rest assure we will transmit your compliments to our entertainment staff, specially to Billy, Evian, Danny...

Reviewed 5 days ago NEWvia mobile

We stayed at Occidental Tucancun 3/9-3/16. First of all, walking in and seeing the Beautiful ocean through the lobby was amazing. Our check in was smooth and we were not attacked by sales pitches because I learned to say NO right away. Our rooms were standard doubles, facing the lagoon, no big deal...not much time spent in the rooms. Rooms...

 Report
Helpful?
Thank TrueMinnesota
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear TrueMinnesota, Thank you for taking the time to evaluate your stay at Occidental Tucancún. Rest assure we appreciate the feedback of our guest, every comment help us in the improvement of our service, we have read carefully your review and shared with our team in order to take inmediately actions to correct and get our resort better. The security...

Florence, Italy
Reviewed 5 days ago NEW

I went to Occidental Tucancun with 2 friends for 7 nights for our spring break. We had a wonderful time, but there were a lot of other spring breakers there, so if you’re trying to get away on a quiet vacation, I’d call the resort first to ask if they have a bunch of college aged spring breakers. The food...

 Report
Helpful?
1Thank Katherine S
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Katherine S, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Occidental Tucancun was an enjoyable one. We continuously...

Staten Island, New York
Reviewed 5 days ago NEW

loved the fact that the hotel was a few steps from the mall and only about a 10-15 min bus ride to the clubs and bars. Very calm setting, the food was alright but the staff was friendly for the most part

 Report
Helpful?
Thank TRich21
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear TRich21, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and...

Reviewed 6 days ago NEW

DO NOT TRUST! Stayed here for spring break and while everything was to be expected for a budget all-inclusive, I had numerous items stolen out of my room from the maid service. Absolutely do not tip them, because even if you do they will steal your clothing. When I contacted management about it, they said they would launch an investigation....

 Report
Helpful?
Thank Christine S
Reviewed 6 days ago NEWvia mobile

The workers at the pool are great! Fun and wild. Cesia billy and Joseph are hilarious! MUCHO BUENO..i even won a competition at the pool and got a free back massage. Lots of fun and lots of drinks all day and night.

 Report
Helpful?
Thank Jack H
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear Jack H, First of all receive our greetings and appreciation for the time you took to write your comments. We strive to offer top-quality service and always try to exceed your expectations. We have congratulated to Cesia, Billy & Joseph they feel happy to know that their work has been valued. Again we thank you for this very kind...

Chicago, Illinois
Reviewed 6 days ago NEW

Went on a trip with some friends and we were all very impressed with the resort! We did not really know what to expect, but we all had a great week. The staff are really what made our stay amazing, especially Dalida Perez, Alberto Martinez, and Tomas Cen. They all went above and beyond to give us amazing service, and...

 Report
Helpful?
Thank springbreak2017
Juan A, Gerente at Occidental Tucancun, responded to this review

Dear springbreak2017 Thank you very much for sharing this great review of your recent stay at Occidental Tucancun. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

4,480 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3948)
Viewed
Pool/Beach Area (937)
Viewed
Room/Suite (313)
Viewed
Hotel & Grounds (658)
Viewed
Bathroom (41)
Viewed
Dining (224)
Viewed
View from Room (271)
Viewed
Family/Play Areas (65)
Viewed
Business Centre/Function Rooms (10)
Viewed
0:21
Videos (1)
Viewed
Other (1428)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (511)
Viewed
Adult pool (11)
Viewed
Amenities (109)
Viewed
Beach (21)
Viewed
Double Room (Lagoon View) (27)
Viewed
Double Room Oceanfront (35)
Viewed
Double Room with King Bed (Lagoon View) (30)
Viewed
Family Pool (12)
Viewed
Family Suite Ocean View (57)
Viewed
Main Pool (14)
Viewed
Dining (91)
Viewed
The Hotel (104)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (2)
Viewed
Hotel & Grounds (2)
Viewed
Family/Play Areas (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
0.1 km away
Hotel Casa Turquesa
Hotel Casa Turquesa
#68 of 181 in Cancun
543 reviews
3.2 km away
Emporio Hotel & Suites Cancun
2.0 km away
Flamingo Cancun Resort
Flamingo Cancun Resort
#72 of 181 in Cancun
2,735 reviews
Show Prices
Show Prices
Show Prices
4.3 km away
Krystal Grand Punta Cancun
5.5 km away
Occidental Costa Cancun
Occidental Costa Cancun
#45 of 181 in Cancun
4,656 reviews
2.4 km away
Gran Caribe Resort
Gran Caribe Resort
#28 of 181 in Cancun
7,758 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Well located, with spectacular beach, mostly all the rooms looking for the ocean. ... more   less 

Additional Information about Occidental Tucancun

Address: Avenida Kukulcan, km. 13,5 | Lote 24, Cancun 77500, Mexico (Formerly Barceló Tucancun Beach)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €167 - €430 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Occidental Tucancun 3.5*
Number of rooms: 336
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Despegar.com, Priceline and Barcelo so you can book your Occidental Tucancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Hotel Cancun
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Tucancun Hotel
Cancun Barcelo
Barcelo Tucancun Beach Resort
Hotel Style:
#33 Spa Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Occidental Tucancun staff and other travellers.
287 questions
Ask a question

See all questions (287)

Questions? Get answers from Occidental Tucancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Might want to ask to not be above the theater if you're trying to go to bed early because those shows start at 9pm and can be pretty loud”
 of 5 bubbles katherines891, 19 Mar 2017 | Read review
“the side by the pool is loud, but the other side has a bad view, so pick your battle”
 of 5 bubbles D6999LCchristines, 18 Mar 2017 | Read review
“We had the Ocean Front Family Suite. I was worried about being on the first floor but the views were spectacular!”
 of 5 bubbles _jbasile8, 13 Mar 2017 | Read review
“Obviously and ocean front room.”
 of 5 bubbles DarylM121, 12 Mar 2017 | Read review
“If you get a suite check all locks to make sure they are working.”
 of 5 bubbles 574KimG, 10 Mar 2017 | Read review
5 of 5