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Ramada Cancun City

Av. Yaxchilan 41 SM 22, Cancun 77500 Mexico
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Hotel Ramada Cancun City opened its doors in February 26, 2010 after a deep renovation program, equipped with new furniture, all rooms with 32' LCD TV, all floor and walls changed, using vibrant colors, new bathrooms, adding hairdryer, vanity mirrors, iron and ironing board, coffee maker, safety box. Lobby, restaurant and bar all with new equipment and concept. High Speed wireless internet access is an addition of our services and it is available in guest rooms, meeting rooms and public area.
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Property amenities
Room Service
Free Parking
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Outdoor pool
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
Centrally Located
Reviews (431)
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All reviews ado bus station hotel zone pleasant hotel experience free shuttle to the beach a small swimming pool three blocks stayed here for one night free safe rooms are comfortable la habichuela central location playa de carmen breakfast buffet is modern hotel bars restaurants hotel pool perfect hotel
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1 - 5 of 157 reviews
Reviewed 3 November 2018

This was the perfect place for my 1st solo trip to a foreign country. The staff are amazing, and helped me more often than the average traveler. I was at the desk every day getting tips for getting around, recommendations for places to go, day...More

Date of stay: October 2018
Thank Maureen C
Response from Alberto H, Gerente at Ramada Cancun CityResponded 5 November 2018

Maureen C. We appreciate so much for all your comments about us, and share your experience with detail of all, this kind of comments help us to improve in the right service. On behalf or Roberto, Abril and Stefania. THANK YOU. Regards,

Reviewed 31 October 2018

We stayed in Ramada as usual, as last year and we did stay out of the top floor left corridor :) As we suggested to everybody and ourselves. ;) The hotel maintains high standard and clean room. When we moved into the room, we found...More

Date of stay: October 2018
Thank Peter K
Response from Alberto H, Gerente at Ramada Cancun CityResponded 1 November 2018

Peter K, Thank you for your comments becuase help us to improve in our services. We will check all our safes to be sure that they are working correctly. Regards,

Reviewed 28 August 2018

The room, restaurant and location were excellent. But the travel agent in the hotel (Lemuel) was very disappointing. He made tall promises about reliable and top quality tours. But the tours we got were unorganized and below-par for the high price we paid. For one...More

Date of stay: February 2018
Thank SayanR47
Response from Alberto H, Gerente at Ramada Cancun CityResponded 29 August 2018

Sayan R, First of all, Thank you for taking your time to share your comments to us. Your feedback is very important to improve in our services. About your experience with travel agent , we will take action to correct this matter. Our apologies, Rgards,

Reviewed 10 August 2018 via mobile

Even if the rooms are clean, relatively wide and well organized, the bed was very uncomfortable, too many noises all night long and a poor breakfast determined the present feedback. Probably, few improvements may result in a far better provided service. Take care

Date of stay: August 2018
Thank Luc4r13llo
Response from Alberto H, Gerente at Ramada Cancun CityResponded 10 August 2018

Hola, We are really sorry that we can not meet your expectations, Our team managers will take actions to improve in our services. Regards,

Reviewed 28 July 2018

This was the second time we have stayed at this hotel. It is very clean and friendly. The rooms are comfortable and everything is there what you need. The room is cleaned daily and fresh towels are placed every day. There is a coffee maker...More

Date of stay: July 2018
Thank Nettiestevens6
Response from Alberto H, Gerente at Ramada Cancun CityResponded 31 July 2018

Hola, Thank you for let us know your opinion, we appreciated because help us to keep working improving in our services. Regards,

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Questions & Answers
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sandy s
22 October 2017|
AnswerShow all 3 answers
Response from ALBERTOGPH | Property representative |
Hola Sandy: The rooms doesn´t have refrigerator or microwaves in the rooms, if you need one of this items for medical reasons we can put in the room. The fitness area is open 24/7 and the pool is open from 8am til 10pm and... More
Google Translation
23 January 2017|
Response from ALBERTOGPH | Property representative |
Hola, yes is 10 minutes walking distance and 5 minutes by taxi.
Google Translation
24 July 2016|
Response from Michal B | Reviewed this property |
Not far, about 15 -25 min. Depends on the traffic. Cost is about 250. Less with public transportation or shuttle
Google Translation
Room Tips
"My room had a balcony overlooking the pool and I loved it."
3 Nov 2018
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"Room facing pool"
28 Jul 2018
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"Rooms at back of hotel will be quieter away from main streets"
23 May 2018
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"We had a pool view. Not really any good views as there is no beach around but the room we stayed in was..."
8 Mar 2018
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US$62 - US$129 (Based on Average Rates for a Standard Room)
cancun margaritas hotel
MexicoYucatan PeninsulaQuintana RooCancun
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