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Beach House Imperial Laguna Cancun Hotel

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Traveller (150)
Room & Suite (112)
Pool & Beach (52)
Overview
  • Excellent7%
  • Very good23%
  • Average29%
  • Poor16%
  • Terrible25%
4 weeks ago
“Don't expect too much”
15 May 2018
“They cancel my reservation ”
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
Concierge
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (271)
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1 - 5 of 136 reviews
Reviewed 4 weeks ago

Stayed at the hotel for 7 nights. We chose this hotel for its location (close to the public beaches, the bars, etc.) Indeed, the location was perfect. I know Cancun very well and we just had to take a bus that was 2 minutes waking...More

Thank Émilie M
Reviewed 15 May 2018 via mobile

They cancel my reservation without a notice. Now I’m 10 days away from arriving and I have no hotel. I called them to see if they could fix it but all they told was, we are sorry that’s how we operate.

2  Thank Carlos S
Reviewed 24 February 2018

Edy, concierge, was fabulous! A very kind considerate person!! He was very helpful in so many ways!!! Hope to visit the Beach House Imperial Laguna Cancun Hotel ... to visit with Edy again & hopefully "Butch" the neighborhood visiting crock :-)

4  Thank Ava G
Reviewed 19 March 2017

Very humble place with old stuff inside room (probably all of them except LCD TV was made in late 80's) besides age shower, refrigerator and other things works well and does what they suppose to do. Free meal for breakfast (coffee/juice and snacks, corn flakes,...More

Thank Piotr X
Reviewed 18 January 2017 via mobile

I can't believe the hotel was charging us $25 to have my one friend to sleep for 4-5 hours and he was going to leave first light in the morning. It was 4am in the morning and he live in downtown Cancun. I reminded them...More

2  Thank Bryan C
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About
Amenities
Top amenities
Pool
Free Internet
Hotel Amenities
Non-Smoking Hotel
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$43 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$43 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (150)
Room & Suite (112)
Pool & Beach (52)
Dining (30)
Amenities (12)
Family and Play Areas (3)
Questions & Answers
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Steven J
9 April 2018|
Answer
Response from Ava G | Reviewed this property |
Yes, there was a safe in my room. Hope that you get a room facing the laguna!
0
Votes
Room Tips
"view on the laguna"
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"Stay away from the regular rooms, book a jr suite or better."
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"don't stay here pictures to come"
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"Lagoon view is nicer but all are quiet."
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