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Hotel Plaza Caribe

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Hotel Plaza Caribe
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288 Reviews from our TripAdvisor Community

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Showing 122: English reviews
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Anaheim
Reviewed 2 weeks ago via mobile

This hotel it's perfect if you are on a budget and your are planning to travel. Don't expect a 5 diamond hotel paying only $50 a night. But for us, its a nice surprise to see all the things they have and how cute and well maintain the hotel is. My kids loved waking up to peacocks, chickens, and guacamayas....

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Helpful?
Thank cronica20
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello and good morning, Thank you very much for your comments, we are glad to know that even being located in the city center and that there are other hotels in the area, you have chosen to stay with us, as mentioned we have the best location in the city which offers many Transportation facilities by bus or walking. Our...

Ambergris Caye, Belize
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

We checked in to a double occupancy room and appreciated the cleanliness of the room as well as layout. The hotel is family friendly and has a pool for the kids to swim in. It is conveniently situated across for the Bus terminal in Cancun for budget travelers and you can easily get to the hotel zone and malls from...

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Helpful?
Thank CocoBlanca
About Hotel's Favourite Review
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello and good morning, We are happy to hear your stay with us was good, your comments are important to us since it will help us to improve our service. We hope to see you soon in the near future, Best regards.

Valladolid, Mexico
Reviewed 3 weeks ago

Last year we stayed at the Hotel and were very please with both the accommodations and the food. We were headed to the Cancun Airport and at the ADO bus station and decided to go across the street to the Hotel Plaza Caribe and have breakfast while waiting for the bus. We picked a seat at the back of the...

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Helpful?
Thank Mike D
Reviewed 20 March 2017

My squad stayed there the first time we visited Cancun. It was during the Christmas, a lot of families were staying there. The kids, the seniors, any age group could easily find activities interest them. They were all so happy. I even started thinking about having my own family and taking them there. All inclusive service. Don't remember me drinking...

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Helpful?
Thank Joyce B
Houston
Reviewed 23 February 2017

Room was about $45USD. Stayed one night due to missed flight, stayed here because it was right across for ADO bus station. Hotel exterior and interior was clean, pool area was nice, front desk polite and attentive. Security walks around. Free wifi worked well. Room was fresh and clean, doors locked, AC cold, shower was hot, sheets and towels were...

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Helpful?
Thank Todd H
Reviewed 21 February 2017 via mobile

The best thing about this Hotel is its close proximity to the bus station...its literally across the street. Total bus fare from there to the airport $6. Rooms are very clean even if they are in need of modernization, at least they all havd flatscreen TV's. The Wi-fi is free and works perfectly in the room with very good speeds....

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Helpful?
1Thank vanguardia12
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello and good morning, We appreciate your comments and we are happy to know that your stay was pleasant, we strive to make this happen and we will continue to do so. We hope this is not the last time you visit us, Best regards.

Windhoek
Reviewed 23 January 2017 via mobile

There are much better options in this area, for the same or less money. Outdated rooms, aircom smells of sweat, feels like a business hotel from 20 years ago. No nice ambience. The location is unbeatable, if you just need somewhere to spend the night before catching an ADO bus.

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Helpful?
1Thank Jana1704
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello and good morning, We are really sorry for the inconvenience caused on your stay, we have different types of rooms available, the standart, superior and deluxe rooms, the last two are recently renewed and offer a way better experience for our guest, we invite you to visit us again and try one of this two options, we garantee you'll...

London, United Kingdom
Reviewed 21 December 2016

Stayed here for 4 nights with a friend in December 2016. Was initially quite satisfied with what I thought we were getting given the relatively low price for the room we booked. However, it quickly became apparent that this is a very cheap, budget hotel looking to cut/save on costs as much as possible - beyond what one should reasonably...

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Helpful?
Thank Shahim M
PlazaCaribe, Director de Relaciones con Clientes at Hotel Plaza Caribe, responded to this review

Hello Mr. Sahim, We appreciate your comments and we are very sorry you had a bad experience with your stay, we will review the details that you mentioned in your comment and we will encourage the managers to correct these situations. There are not enough words to express the sadness that causes us to know we were not up to...

Chelem, Mexico
Reviewed 28 September 2016

we have stayed at this hotel for years... it was always lovely... this time the room was a little grunge...hope it pulls itself back up... we always stay in rooms by the pool , this time it was different...the staff do not speak good english... no problem... they were helpful... we only stayed one night but we slept well...

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Helpful?
Thank ronW9174ZM
Tyler, Texas
Reviewed 30 August 2016

This place is literally across the street from ADO bus station. The rooms have AC and hot water. There are computers with internet access. There is no refrigerator in the room but there is a 7-11 literally right next door where you can buy cold drinks and even ice cream (because it's punishingly hot and humid in Cancun). My first...

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Helpful?
Thank HungryMike817
PlazaCaribe, Reservaciones at Hotel Plaza Caribe, responded to this review

We are sorry that you had to wait too much to access to your room, we are working very hard to avoid this type of situations. We are open to suggestions on what we should improve so we can convince you to visit us again in a near future Best regards.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located in the downtown of Cancun. Very near of Malls, handcraft markets, prestige shops, banks and goverment offices. Only 10 minutes from the beach and 20 minutes from Cacun's International Airport. In front of the ADO bus station. ... more   less 

Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23 Calle Pino s/n | In Front of Ado Bus Station, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €51 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 134
Reservation Options:
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Also Known As:
Plaza Caribe Hotel
Hotel Style:
#14 Best Value Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Caribe staff and other travellers.
7 questions
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Questions? Get answers from Hotel Plaza Caribe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a roomin the first part of the hotel by the pool”
ronW9174ZM, 28 Sep 2016 | Read review
“Ask for renovated room on the first floor (no lift though).”
54Linda5454, 13 May 2016 | Read review
“None. Unless you love noise up to 2, 3? am.”
fidenciog393, 19 Apr 2016 | Read review
“The party at the pool outside our room went late and started early. ear plugs a must.”
budgettravelers2, 24 Mar 2016 | Read review
“I think most of the rooms have thin walls, but for the price was no problem”
dickcraig, 15 Feb 2016 | Read review
5 of 5