We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Casa Turquesa

Save
Share
Traveller (405)
Room & Suite (360)
Pool & Beach (128)
{"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Overview
Boulevard Kukulcan Km 13.5 Zona Hotelera Cancun, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Wifi
Free Parking
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$140.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "92fa3a07379043d691308f759719ae62", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153907,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78886901],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":140,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"92fa3a07379043d691308f759719ae62","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":303,"lowestMetaPrice":140,"additionalPartner":false,"highestMetaPriceDisplay":303,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":303,"lowestMetaPrice":140,"highestMetaPriceDisplay":303,"hotelName":"Hotel Casa Turquesa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkyZmEzYTA3Mzc5MDQzZDY5MTMwOGY3NTk3MTlhZTYyIiwiQUlLIjoiYTE2NjIyNzNhNDNmNGQ2MWIzMzE3YTA3OWQyNGUyOGQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$140", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78886901":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (595)
There are newer reviews for Hotel Casa Turquesa
See the most recent reviews
Filter reviews
462 results
Traveller rating
263
117
34
17
31
Traveller type
Time of year
LanguageEnglish
More languages
263
117
34
17
31
Show reviews that mention
All reviewsboutique hotelluxury mallkukulcan plazarooms are largepool bartendermarble floorsla islabeautiful roomwe loved our stayhotel zonerestaurant staffmusoceanoscargmguillermotubs
FilterEnglish
Updating list...
21 - 25 of 462 reviews
Reviewed 23 August 2017

I was very excited to stay at this hotel. It is very cute in person but unfortunately the week of our trip the AC & water wasn't working. Instead of giving us warning in advance, they waited until after we got there to tell us....More

1  Thank jolson3706
Reviewed 24 July 2017

Worst customer experience I had in the past years. I left a very important item (identification card) at the Hotel and I had to call 10 times (no exaggeration) over a period of 3 weeks in order to try to get it back. They always...More

Thank SabineB2697
Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 22 August 2017

Dear customer, Thank you for your comment but the only thing we feel is that the bad customer service title cannot be applied in this situation. We have nothing to do with you missing your badge. You forgot your identification card in the room we...More

Reviewed 9 July 2017

We wanted an all inclusive quiet place to vacation and share our wedding with our good friends. Mus and his staff went out of their way to see to our every desire. The hotel staff was great (especially Lobo and Alex) and made our stay...More

Thank thud142016
Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 20 July 2017

Dear Friends, Thank you for your preference and comments. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation and the ceremony. We are a small hotel but we try to give you everything you...More

Reviewed 3 July 2017

I arrived late at night so my first order was some sleep. Well, the A/C worked well, but the room (as well as the rest of the hotel) could use a bit of TLC.The staff is friendly enough, but the hotel really could use some...More

2  Thank Renfro60
Reviewed 29 June 2017 via mobile

Let me start by saying that this was my first time traveling to Cancun and if my return depended on my hotel stay I would never return. When I first arrived a day after my sister, I could tell the hotel left a lot to...More

8  Thank Avita J
View more reviews
About
Description
Welcome to our hotel! It's intimate, secluded, and fashionable. Guests come here to our All Suite Luxury Boutique Hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of ...More Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 30 suites, providing an atmosphere of privacy and tranquility. Spa and Art Gallery. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Beachfront
Free Parking
Spa
Bar/Lounge
Concierge
Hot Tub
Multilingual Staff
Outdoor pool
Free Internet
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Style
Family
,
Luxury
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Hotel Style
Family
,
Luxury
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
29
Price range
US$104 - US$1,762 (Based on Average Rates for a Standard Room)
Also Known As
Casa Turquesa Hotel Cancun
,
Casa Turquesa Tulum
,
Casa Turquesa Hotel Tulum
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (405)
Room & Suite (360)
Pool & Beach (128)
Dining (31)
Family and Play Areas (4)
Amenities (4)
Nearby
Nearby HotelsSee all 185 hotels in Cancun
Occidental Tucancun
6,481 reviews
.11 km away
Villas Marlin
284 reviews
.30 km away
The Royal Sands Resort & Spa All Inclusive
5,489 reviews
.32 km away
The Ritz-Carlton, Cancun
3,275 reviews
.81 km away
Nearby RestaurantsSee all 1,170 restaurants in Cancun
Fantino
289 reviews
.85 km away
Cenacolo Il Ristorante Italiano
962 reviews
.49 km away
The Club Grill
290 reviews
.86 km away
Casitas
173 reviews
.83 km away
Nearby AttractionsSee all 796 attractions in Cancun
Avenida Kukulkan
5,633 reviews
.25 km away
Playa Marlin
229 reviews
.42 km away
La Isla Shopping Village
9,121 reviews
1.12 km away
Interactive Aquarium
1,623 reviews
1.03 km away
Questions & Answers
Ask a question
cookie64
20 October 2017|
AnswerShow all 2 answers
Response from VentasTurquesa | Property representative |
Hello, The pool is not heated.
1
Vote
Google Translation
841kc2017
7 April 2017|
Answer
Response from VentasTurquesa | Property representative |
reserve (a t) casaturquesa (d o t) com or sales(a t) casaturquesa(d o t) com
0
Votes
Google Translation
Room Tips
"All rooms face the ocean"
Read review
"Room 406 has a great view. Some prefer the renovated rooms on the ground level which have an easier access..."
Read review
"Skip the $20 USD breakfast and $90 peso coffee for the all-you-can-eat breakfast ($10 USD) next door mall at..."
Read review
"stay away!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing