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Hotel Casa Turquesa

579 reviews
#93 of 177 Hotels in Cancun
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Traveller (402)
Room & Suite (367)
Pool & Beach (130)
Overview
  • Excellent58%
  • Very good26%
  • Average6%
  • Poor3%
  • Terrible7%
Travellers talk about
“boutique hotel”(49 reviews)
“small hotel”(19 reviews)
“luxury mall”(8 reviews)
Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (579)Write a Review
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28
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262
116
33
15
28
Show reviews that mention
All reviewsboutique hotelsmall hotelluxury malljacuzzi on the balconykukulcan plazarooms are largepool bartendermarble floorsla islabeautiful roomwe loved our stayhotel zonethe entire staffthe general managerrestaurant staffbeautiful beachocean view
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21 - 25 of 454 reviews
Reviewed 3 April 2017

My wife and I stayed here for a week, which was our first time to Cancun. We walked often along the beautiful beaches and saw many hotels, many very large. I feel lucky we picked the Casa Turquesa. It's a small, quiet hotel with a...More

Thank Rojayva
Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 13 April 2017

Dear friends, Remember that Casa Turquesa is a small hotel next to huge ones, nevertheless the suites are bigger than regular hotel rooms and we have stunning ocean views, walking closets, marble bathrooms and we try always to serve as the guest deserve. Thank you...More

Reviewed 29 March 2017

The hotel is undergoing renovations. We were given an executive suite on two floors when we arrived, but it was outdated and unkept. We changed to a standard room which was much better but air conditioning broken down for two days. That being said, this...More

Thank loretta061
Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 13 April 2017

Dear costumer, In Casa Turquesa we always try to make your stay as comfortable as you deserve. One of the benefits to be a boutique hotel is that we can know our guests in a little time. It is always nice to have a close...More

Reviewed 23 March 2017

Although this hotel was nice, we were scammed into staying. We made a booking through Hotels.com. It was a very cheap price. On the day that we were to check in I got a call and email from the hotel telling me our reservation was...More

8  Thank duesouth41
Reviewed 18 March 2017 via mobile

First and foremost, Names..... Benadicto was a true host of hosts and really made the best of our visit. We saw him on a daily basis where we were always welcomed with open arms and tentative questions. We have each other's numbers for the future...More

2  Thank Lewis M
Reviewed 16 March 2017

THEY WILL RIP YOU OFF! RUN DOWN AND GOING OUT OF BUSINESS!!! Our reservations were made on 8-30-2016 for a vacation beginning on 2-4-2017. We paid $1,538.72 on 8-30-2016. Prior to payment we did inquire about the cancellation policy which stated a full refund would...More

5  Thank David M
Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 23 March 2017

Dear guest, We want to thank you for the time you took to send us this message. We want to let you know that the hotel is not out of business, we continue giving service but thank you for your concern. We see that you...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Beachfront
Free Parking
Spa
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Multilingual Staff
Laundry Service
Concierge
Things to do
Pool
Restaurant
Spa
Hot Tub
Bar/Lounge
Outdoor pool
Details
Price range
US$164 - US$866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Cancun
#43 Luxury Hotel in Cancun
#43 Romantic Hotel in Cancun
#56 Spa Hotel in Cancun
#67 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$866 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Family Hotel in Cancun
#43 Luxury Hotel in Cancun
#43 Romantic Hotel in Cancun
#56 Spa Hotel in Cancun
#67 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (402)
Room & Suite (367)
Pool & Beach (130)
Dining (32)
Family and Play Areas (4)
Amenities (4)
Questions & Answers
Ask a question
cookie64
20 October 2017|
Answer
Response from VentasTurquesa | Property representative |
Hello, The pool is not heated.
1
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Google Translation
841kc2017
7 April 2017|
Answer
Response from VentasTurquesa | Property representative |
reserve (a t) casaturquesa (d o t) com or sales(a t) casaturquesa(d o t) com
0
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Google Translation
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Room Tips
"Skip the $20 USD breakfast and $90 peso coffee for the all-you-can-eat breakfast ($10 USD) next door mall at..."
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"stay away!"
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"Higher floors are more private and better views, but bottom floor has convenience of walking out to the pool."
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"If you want an outdoor spa tub you might as for one on the higher floors so no one is looking down on you."
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