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    Hotel Casa Turquesa

    Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    Savings alert: 18% below average rate

    The price you found is 18% lower than this hotel's average rate of US$165/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$356
    US$136
    SAVE US$220
    US$356
    US$136
    Traveller (365)
    Room & Suite (355)
    Pool & Beach (124)
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    Overview
    • Excellent59%
    • Very good26%
    • Average6%
    • Poor3%
    • Terrible6%
    Travellers talk about
    “small hotel” (19 reviews)
    “luxury mall” (7 reviews)
    Free Wifi
    Free Parking
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Laundry Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (564)
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    1 - 5 of 443 reviews

    Reviewed 3 weeks ago via mobile

    The only posotive thing was service, hotel is falling appart, food is pretty bad, hotel is filthy. Chairs, placemats and buffet area are full of stains and are never changed. Stainned couches, broken outlets in room, sliding door too pool non fucntioning so you can't...More

    1  Thank Natalia G
    Reviewed 4 weeks ago

    I was very excited to stay at this hotel. It is very cute in person but unfortunately the week of our trip the AC & water wasn't working. Instead of giving us warning in advance, they waited until after we got there to tell us....More

    1  Thank jolson3706
    Reviewed 24 July 2017

    Worst customer experience I had in the past years. I left a very important item (identification card) at the Hotel and I had to call 10 times (no exaggeration) over a period of 3 weeks in order to try to get it back. They always...More

    Thank Sabine B
    Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 4 weeks ago

    Dear customer, Thank you for your comment but the only thing we feel is that the bad customer service title cannot be applied in this situation. We have nothing to do with you missing your badge. You forgot your identification card in the room we...More

    Reviewed 9 July 2017

    We wanted an all inclusive quiet place to vacation and share our wedding with our good friends. Mus and his staff went out of their way to see to our every desire. The hotel staff was great (especially Lobo and Alex) and made our stay...More

    Thank thud142016
    Response from VentasTurquesa, Casa Turquesa at Hotel Casa TurquesaResponded 20 July 2017

    Dear Friends, Thank you for your preference and comments. It was nice to have you here at Casa Turquesa. We are happy to see that you enjoyed you vacation and the ceremony. We are a small hotel but we try to give you everything you...More

    Reviewed 3 July 2017

    I arrived late at night so my first order was some sleep. Well, the A/C worked well, but the room (as well as the rest of the hotel) could use a bit of TLC.The staff is friendly enough, but the hotel really could use some...More

    2  Thank Renfro60
    Secrets The Vine Cancun
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Multilingual Staff
    • Laundry Service
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$80 - US$1,019 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #40 Family Hotel in Cancun
    • #40 Luxury Hotel in Cancun
    • #42 Romantic Hotel in Cancun
    • #52 Spa Hotel in Cancun
    • #62 On the Beach Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 29
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Agoda, Expedia, Orbitz, Cancelon, TripOnline SA, Travelocity, HotelQuickly and Hotwire so you can book your Hotel Casa Turquesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Casa Turquesa Hotel Cancun ,
    • Casa Turquesa Tulum ,
    • Casa Turquesa Hotel Tulum
    Add Photo Photos
    Traveller (365)
    Room & Suite (355)
    Pool & Beach (124)
    Dining (32)
    Hotel & Grounds (247)
    Bathroom (4)
    Family and Play Areas (4)
    Nearby
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    1.49 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    841kc2017
    7 April 2017|
    Answer
    Response from VentasTurquesa | Property representative |
    reserve (a t) casaturquesa (d o t) com or sales(a t) casaturquesa(d o t) com
    0
    Votes
    Google Translation
    Jeff J
    9 March 2017|
    AnswerShow all 3 answers
    Response from VentasTurquesa | Property representative |
    please give us a telefone number where we can reach you
    0
    Votes
    Google Translation
    Room Tips
    "Los Cuatro Casas is cuter & same location"
    Read review
    "Call ahead and speak to Mus!"
    Read review
    "Online pics aren't that helpful."
    Read review
    "Ask for a re-furbished room with a refrigerator"
    Read review
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