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I was there like one or two years ago, for a conference, and the service was really nice, politely, they need too improve some of then, but not too bad, just for go to a business, is ok, the beach wasn't clean at all,
I really can't think of anything to say that hasn't been said in the previous reviews. Why must they blare loud rock music from 9 to past sunset each and every night? We never ate at the hotel. There was nothing too bad, just didn't...More
The hotel has a good ambient, you can relax and stay with your family in the different shows that they present all night and day .
The food was ok, but the staff can do better than that, the rooms were clean but the internet...More
first of all the place was full of mexican nationals (im not prejudice but there was no english speakers) .. the food was ordinary after the first meal i ordered take out everyday, then when i had drinks that tasted terrible on my first day...More
I read the bad reviews here and was thinking about all the other reviews that I read on other resorts that I didn't think was true after I got there. I travel a lot and don't normally post. I was wondering why there weren't that...More
Yes. If the rooms are ready. We checked in early. What I didn't mention before was we had two rooms one for our teenage sons and one for us. They originally had us on separate floors. But once my husband explained, they... More
Yes. If the rooms are ready. We checked in early. What I didn't mention before was we had two rooms one for our teenage sons and one for us. They originally had us on separate floors. But once my husband explained, they gladly changed our rooms putting us closer to our boys even though it meant a room upgrade for us! We weren't charged the upgrade price (I don't think...I'll have to double check with my husband). The new room wasn't ready so we just got our wristbands and went out to the pool and ate. My father in law's room wasn't ready early so he did the same thing but we were early so no big deal. Some of our party were able to go right to their rooms because they were ready even early.
Response from Lizschiav | Reviewed this property |
Not really but it is right in the beach and just a short walk of the ferry to Isla Mujeres, the La Isla Mall is only 10 minutes away taking the bus that passes in front of the hotel and there are some water attractions.