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The Royal Sands Resort & Spa All Inclusive

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#19 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,922 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,450: English reviews
Newark, New Jersey
Reviewed 18 April 2016

The view was amazing from my room. The room was spacious and comfortable. I enjoyed the location and that there was no need to go off of the resort but I did participate in some of the activities which was off resort and totally enjoyed the experience. The Tour of the Chichen Itza was great and informative. I also really...

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Helpful?
Thank mstlittle
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear mstlittle, Thank you for your review. We're glad to read you enjoyed the view from your room as well as our spacious and comfortable villas. It sounds like you were able to try the delicious dining options offered at our off-site restaurants. Thanks for the recommendations and we would love to have you back again anytime. Best Regards

Port Washington
Reviewed 18 April 2016

GREAT Staff , always friendly and helpful throughout the hotel . The Beach and Ocean was beautiful during our week stay. As usual the Royal Sands was a home away from home for members and family as well as for hotels guest

Review collected in partnership with this hotel
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Helpful?
Thank Jim C
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Jim C, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We're glad to learn you've enjoyed your stay at our resort and we look forward to...

Wells, Maine
Reviewed 18 April 2016

The resort's location and views are great. Most of the staff are very helpful and accommodating. The rooms are somewhat outdated. I highly recommend that you visit Royal Sands with their all-inclusive package. Once you become a member, you have a very heavy annual dues which is more costly than flying a family of four and staying at Royal Sands...

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Helpful?
Thank Bill D
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Bill D, Thank you for sharing your feedback. We are disappointed to know that you regret your timeshare purchase. Our resort has hosted hundreds of thousands of satisfied guests on their Cancun vacations. The costs to maintain a property of this size is reflected in the resort's owner association fees, but we do our best to keep these fees...

Corpus Christi
Reviewed 17 April 2016

Royal Resorts is a wonderful place: excellent infrastructure and service, Wonderful employees: they always have a nice smile and they are willing to help you. Really we have had a amazing vacation. The reception personnel were very helpful in advise on what to do in the city. The restaurants were good, will fresh fruits and juices, excellent plates, and everything...

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Helpful?
Thank cesars122
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear cesars122, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Sedalia
Reviewed 13 April 2016

The staff is the best at the Royal sands. The pool and beach are wonderful, overall a very nice place to stay. The entire area is clean and they do everything to make you feel special. Entertainment at the pool for a few hours every day, just a good experience.

Review collected in partnership with this hotel
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2Thank 39josephr
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Joseph, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Minneapolis, Minnesota, United States
Reviewed 12 April 2016

The best beach in Cancun is the Royal Sands which is located half way down the hotel zone beach. The staff is incredible and the food is always good. All-inclusive allows you to use the spa and several off-site restaurants that are wonderful. The restaurants at the hotel are good as well.

Review collected in partnership with this hotel
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Helpful?
Thank Maureen H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Maureen H, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We're glad to learn you...

Atlanta
Reviewed 12 April 2016

This property is perfect for groups as this is how I traveled and it could not have been any better. It was myself, my children, and mother. We stayed in a 1 bedroom Villa which means that you have side "A". There is an A and B you can book both for a nominal fee but "A" is perfect for...

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Helpful?
Thank aprilw93
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Aprilw93, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Denver, Colorado
Reviewed 12 April 2016

What a lovely spot on the Cancun Strip. I spent a week in Isla Mujeres prior to my visit to Royal Sands and it was a welcome change (to say the least). Amazing.. AHmazing views from everywhere. We spent the day at the pool - excellent service and lots of seats. Now, granted, I had friends who had been planted...

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Helpful?
Thank Mia V
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mia V, Thank you so much for taking the time to review your stay with us. We're delighted to hear that you enjoyed your stay. It’s great that you were able to enjoy the amenities around the resort and give yourself the time you deserve to relax. We're looking forward to having you back for another fun-filled vacation. Warm...

Thousand Oaks, California
Reviewed 11 April 2016

Great vacation, great amenities , loved the all inclusive, would definitely go back, great for families, the location was very nice, right on the beautiful beaches of Cancun, on site activities - i dont want to type 200 characters!

Review collected in partnership with this hotel
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Thank Mary A
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

West Dundee
Reviewed 11 April 2016

If you have a family, this is the resort for you. I have stayed there on 3 seperate occasions. It is wonderful. It has 3 great pools and 3 swim up bars. It has a beautiful beach. The workout facility is awesome. Plenty of free weights, treadmills, stair steppers, etc. The 2 bedroom units with a kitchen and living rooms...

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1Thank Keith M
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Keith M, Thanks for your review, as well as your loyalty. We love hearing from our return guests about their vacation experiences. It sounds like you were able to enjoy relaxing and fun vacations at The Royal Sands. You couldn't give us any higher compliment than a return visit, and we look forward to seeing you again soon! Warm...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €211 - €435 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
427 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a beachfront, ocean facing room on an upper floor.”
  • Sunrise
meghanw282, 22 Apr 2017 | Read review
“We pay the tip ourselves as we are not using all inclusive. We are not familiar with how it works with all inclusive. ”
JLZChicago, 19 Apr 2017 | Read review
“The rooms need to have bigger pillows on the beds.”
U7104WVbriand, 18 Apr 2017 | Read review
“Loved our room 5701 with an excellent view!! You also get quite the workout with steps daily if you choose not to take the elevator!”
meechparrish, 16 Apr 2017 | Read review
“It was great how you could close the door to bedrooms or sections of the suite and people wouldn't be disturbed if they were sleeping etc...”
jasonrI9793VI, 14 Apr 2017 | Read review
5 of 5