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The Royal Sands Resort & Spa All Inclusive

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#18 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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3,832 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,371: English reviews
Clarence Center
Reviewed 27 March 2016

Staff attentive and friendly. Rooms and grounds maintained very well. Clean and neat. Food selection good. La Sisal, El Conquistador restaurants excellent! Beach kept beautiful and clean. Family friendly.

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Helpful?
Thank Laura R
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Laura, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

wisconsin
Reviewed 27 March 2016

The Royal Sands never fails to impress with its level of cleanliness, location, amenities and quality of service. Throughout the week not one of our requests went unanswered and the onsite market allows us to have it all at our fingertips. This resort is a must visit for us each year.

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Thank liveWisconsin
Pocatello
Reviewed 27 March 2016

We love the Royal Sands property and Villas are exceptional. The downsides are they do not provide members with use of the fitness room or good discounts on excursions, unless you sit in a presentation

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Thank Clayton A
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Clayton A, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 27 March 2016 via mobile

Clara put me into total vacation mode with a full body beach massage. The sound of the waves and her magic hands left me in bliss! Resort beautiful, decor is fine. I think anyone complaining about decor is crazy. AC is not that loud that I noticed I prefer to open up my 2 balcony doors and enjoy the ocean...

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Helpful?
Thank Christina F
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Christina: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Our resorts are built with relaxation in mind and we always aim to offer a relaxed experience taking care of your good rest...

Plymouth, Minnesota
Reviewed 26 March 2016

We spend the week of March 14th at the Royal Sands and had a great time. Room was perfect and food throughout the resort was excellent. We liked being able to go to their other Cancun locations as part of our all-inclusive package. We especially want to call out employee Gabriel Dinzon for the great beverage and food service he...

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Helpful?
1Thank Brad G
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Brad G, Thank you for taking time to post about our resort. We'll make sure to personally praise Gabriel for leaving such a nice impression in you. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Quincy
Reviewed 26 March 2016

Royal Sands was an amazing vacation. Family friendly super clean. Outstanding services. The Char Hut had the best beef tacos I've ever tasted and super servers. The El Conquisador was so delicious and Wiberth our waiter was so professional and kind. Took the deluxe tour to Chicken Itza through compassion tours everyone was super friendly and informative. It was an...

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Helpful?
Thank christinaf314
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Christina: Thank you for taking the time to post your review about our resort. We take pride on our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're glad to learn you've enjoyed your stay at Royal Resorts and we look forward to welcoming you back soon. Warm regards.

Saint Paul, Minnesota
Reviewed 26 March 2016

We are actually owners here. We paid about $40 grand for each of our 3 beachfront weeks, and we also have to pay a $1000+ a year "maintenance fee" as it is SUPPOSED to be a timeshare. Now they do this all inclusive thing for "non-members" and it is definitely not the same. If I was not a "member" -...

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Helpful?
3Thank Lisa T
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lisa, My name is Cristóbal Galindo, representing Royal Resorts. While I was pleased to read that you stayed at our resort, I was disappointed to learn this visit did not fulfill your expectations. Please, allow us to provide further assistance and contact me directly to onlinecommunity@royalresorts.com. I'll make sure to personally follow-up your message. If you have any other...

Reviewed 26 March 2016 via mobile

Stayed here for blissful week! Tomas and Villy made our family of twenty feel like we were the only ones here. Food great, but service made the difference. We will be back. Great team! Dan Andy and gang!

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Thank DanAndys
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Dan, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm regards.

Briarcliff Manor, New York
Reviewed 26 March 2016

Very good family friendly resort. Nice, clean rooms with decent food. Pools were adequate. Staff was very friendly and polite. It would have been nice to have a whirlpool but the lap pool was great for a workout.

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Thank 290dvs
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Reviewed 26 March 2016

to start with Royal Resort is one of the pioneer in tourism in cancun.. that's why you only get that great experience as if you where staying home while you enjoy a 5 star hotel at this place.. the royal sands is located in the best beach area of the whole area. so if your looking for sun beach &...

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Thank Ramunchies
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Ramunchies, Thank you for taking time to post about our resort. We're sure that TripAdvisor's Community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €212 - €464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#17 Top resorts Hotel in Cancun
#18 On the Beach Hotel in Cancun
#18 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
413 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“More water in the fridge would be great. We found ourselves always collecting extra water from the bar or with room service because we consume more than was put in our fridge, every day.”
 of 5 bubbles josephsS6097ZP, 27 Mar 2017 | Read review
“The rooms are spacious and well designed. Ask for one of the remodeled rooms, as they are much nicer.”
 of 5 bubbles dhtice, 26 Mar 2017 | Read review
“the beach front rooms were worth the extra - what a view of that amazing blue water! ”
 of 5 bubbles 231elainf, 26 Mar 2017 | Read review
“Recently redecorated.”
 of 5 bubbles MissMissy85, 26 Mar 2017 | Read review
“This resort is absolutely beautiful! The villas are spacious and offer amazing views of the resort and ocean.”
 of 5 bubbles garyg495, 22 Mar 2017 | Read review
5 of 5