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The Royal Sands Resort & Spa All Inclusive

TripAdvisorUS$279*
View Deal
#19 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$524*
US$279*
Great Deal
US$314*
US$314*
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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4,031 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,541: English reviews
Cranston, Rhode Island
Reviewed 18 June 2016

Wonderful resort with great facilities, pools, restaurants and bars, and most importantly excellent service. The property is very clean, and all the crew members are very helpful and polite. We would highly recommend this resort to anyone.

Review collected in partnership with this hotel
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Helpful?
Thank G1773TZmaryk
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mary, Thank you for taking time to post about our resort. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.

Indio, California
Reviewed 18 June 2016

Best beach in Mexico, hands down! Friendly locals in resorts, on buses, in downtown and they all are helpful to tourists who are respectful. They even tolerate the drunk loud young people who party too much, unfortunately. All of the Royal Resorts ("Sands, Caribbean, Islander, Cancun, and Haciendas") are perfect for singles, couples, and families - They all have lots...

Review collected in partnership with this hotel
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Helpful?
Thank CAWilson99
Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear CAWilson99, Thanks so much for writing a review about your stay. It seems that the each time is even more of a charm for you, and we thank you for your continued loyalty. We always aim to provide our guests with a relaxed vacation and we'll share your comments with the appropriate channels so that our service may improve...

Wesley Chapel
Reviewed 17 June 2016

FIVE STAR AND HIGHLY RECOMMENDED , the service is A+++++, the place is A++++, the food in Royal Sands is A++++++, the rooms are super clean in good condition everything. My family are happy with fantastic vacation in the Resort .

Review collected in partnership with this hotel
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Helpful?
Thank gaussv2011
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Gaussv2011 Thank you for taking time to post about our resort. We always take special care on food handling and our restaurants are certified by Mexican Ministry of tourism. Nevertheless: the best reward our restaurants can achieve is our guests satisfaction. We're glad to learn you've enjoyed your most recent vacation and we look forward to welcoming you during...

Reviewed 17 June 2016

My kids grew up staying at this resort and they still want to go there but without the parents. Very safe environment to be in and many activities for the kids. There is also an option to go all inclusive. They have two restaurants on premises.

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Helpful?
Thank George P
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear George P, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for your continued loyalty and we can't wait to have...

London, United Kingdom
Reviewed 16 June 2016

I took my mother on a birthday trip in May. We stayed at the Royal Sands for ten days. I read all the reviews and looked at the location. It is less than half an hour from the airport. A word about the airport. When you get off the plane and clear customs - that was very quick - and...

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Helpful?
3Thank Lisa P
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Lisa P, Thank you for taking the time to share your vacation experience at The Royal Sands. We're honored that you chose to stay with us for such special occasion with your mother. We're happy to hear that you were able to enjoy yourselves around the resort and hope that the staff made you feel right at home. We're...

Bel Air, Maryland
Reviewed 15 June 2016

I was in Cancun all of May. Took my mom for 1 week. Everyone at the resort catered to her needs almost better than me. Bartenders Ricardo, Luis, and Henry were excellent. Waiters Mario, Eduardo, Enrique, Villy, and all the other waiters were so attentive. Never have a bad experience here. Will always return.

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Helpful?
Thank Mary T
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Mary T, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We're glad to learn you've enjoyed your stay. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal...

Atlanta, Georgia
Reviewed 15 June 2016

We just stayed at the Royal Sands for a week. The resort is well-maintained and the beach is beautiful. All rooms have a nice view of the water. The all-inclusive meal program has its pros and cons. The off-site restaurants El Conquistador and La Trattoria were excellent!! Sisal, which is in a separate building on site, was delicious. The only...

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Helpful?
1Thank AlliBalli
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear AlliBalli, Thank you for taking the time to review your stay with us at The Royal Sands. We're glad to learn you took advantage of the off-site restaurants included in your REFINE All Inclusive Package. We know the TripAdvisor's community will appreciate your comments as much as we do. We understand your comments regarding our shuttle service, and will...

Aurora, Illinois
Reviewed 14 June 2016

Went here based on the reviews and the reputation the organization has the manages this The Royals We planned our evening dinner outings at different restaurants the hotel had partnerships with on the first day we got there None of the other restaurants let us down All the food was a good bargain if you wanted a higher end steak...

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Helpful?
Thank rgrenteria
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear rgrenteria, Thank you for taking time to post about our resort. We're glad to learn you enjoyed our dining options and took advantage of the off-site restaurants part of the Royal Resorts. We know the TripAdvisor's community will appreciate your comments as much as we do. We look forward to welcoming you again during your next visit to the...

Avon
Reviewed 14 June 2016

Was not overly impressed with our overall stay. Our check-in was a nightmare and took over 3 hours because of a problem with Booking.com (not totally their fault) but with communication between hotel and booking.com ~ pure nightmare. The hotel premises was very, very clean and the room was very nice. The buffet was on a smaller scale. Not a...

Review collected in partnership with this hotel
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Helpful?
2Thank 650annmarien
Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All Inclusive, responded to this review

Hello Ann Marie. Thank you for reaching out to us and letting us know about your issues. To learn more about your experience, we have attempted to contact you privately to help make it right. We look forward to hearing from you. We apologize if your stay did not live up to your expectations, and we look forward to learning...

Reviewed 14 June 2016

Loved my beach front view. Loved the turquoise color of the ocean. The only thing I didn't like about this place is the majority of people who decide to VACATION here have a superioty complex that's just plain unbelieve and rude. At this place you will realise that the most important humans we have on earth are the ones who...

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Helpful?
Thank MIGUEL R
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Miguel, Thank you for posting about our resort. We're glad to learn that you enjoyed our privileged location in the Caribbean and loved the view of the beautiful color of the ocean in front of your suite. We hope that our staff made you feel right at home and that you enjoyed the amenities available at the resort. We're...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €173 - €419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Travelocity, Vacatia, Hotels.com, TravelUp, Hotwire, Orbitz, HotelsClick, Cancelon, Evoline ltd, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 On the Beach Hotel in Cancun
#19 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a Time Share resort so we had to change rooms to accommodate those coming S-S, the staff made this a seamless process!”
jfoster7983, 25 May 2017 | Read review
“Even though "tips" are included in the all inclusive, we normally gave $5 or more extra and always got great service.”
kevinwC6323QN, 22 May 2017 | Read review
“Bring your own pillows Bedding needs improvement The coffee makers are old style Maids are wonderful and come every day!”
lindacK8593JO, 22 May 2017 | Read review
“Try to be on floors two or above to be able to have a better view, particularly if you are ocean front.”
robinhD8794AT, 19 May 2017 | Read review
“There are no0 poor choices. Depending whether you want to see sunrise or sunset, all rooms offer either.”
rslarson, 17 May 2017 | Read review
5 of 5
TripAdvisor
US$279* /night
View Deal
Booking.comUS$314
Bookit.comUS$314
AMOMAUS$524
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*Disclaimer
Prices are for 1 room, 2 adults
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