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The Royal Sands Resort & Spa All Inclusive

CancelonUS$290*
View Deal
#19 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$535*
US$290*
Great Deal
US$314*
US$305*
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The Royal Sands Resort & Spa All Inclusive
The Royal Sands Resort & Spa All Inclusive
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4,031 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Sands Resort & Spa All Inclusive
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Showing 3,541: English reviews
Springfield, Illinois
Reviewed 1 week ago via mobile

Fifth time visiting Cancun and this was my families favorite resort. Veronica at the front desk was exceptional. We had three rooms which were upgraded by Expedia and Veronica maneuvered the rooms so my family could be in close proximity. In addition, I left my iPhone on a tour to Chichen Itza and she was so kind to intercede to...

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Helpful?
Thank DRHUD
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear DRHUD, Thank you for taking the time to review your recent stay with us. We couldn't be happier to hear our guests enjoyed their stay with us. Our villas are the perfect place to relax, spread out and enjoy each other’s company while you’re on vacation, and we're glad to see you enjoyed this relaxation. We hold the safety...

Tuscaloosa, Alabama
Reviewed 1 week ago

The short version is that I found this resort to be totally worth booking a second time. If you are looking for a moderate, exceptionally clean room, incredible service and a resort with lots of luxury extras then you need to consider the Royal Sands. FULL REVIEW: In April of 2016 three of us stayed at the Royal Sands and...

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Helpful?
4Thank Robin H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Robin H, Thank you so much for taking the time to review your recent vacation stay with us. We are so pleased to hear that your stay with us was memorable, and that our staff strived to help make you feel welcome. You could not give us any higher compliment than a return stay. Thanks again for the detailed...

Reviewed 1 week ago

Resort is very well maintained with nice amenities. Resort is also located near many activities. We also got good value from the all-inclusive meal plan. Specifically speaking to the Royal Sands resort where stayed, the service the LaVeranda restaurant could have been friendlier and faster. Also, pool/beach side food/drink service was slow to the point it didn't appear enough servers...

Review collected in partnership with this hotel
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Helpful?
Thank leonardd381
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Leonard, Thanks so much for taking the time to give us a review of your stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give our guests the best location, value, amenities and service. We appreciate you letting us know...

PA
Reviewed 1 week ago

Amazing place that we will definitely return to! All service staff goes above and beyond to provide fast, and phenomenal service. We have vacationed at other Royal properties as well, but this is our favorite! The food is great and the cleanliness of the resort amazes me! There are activities for those who want to partake, or quiet spots for...

Review collected in partnership with this hotel
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Helpful?
Thank sbpat
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear sbpat, Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to welcoming you back soon. Warm Regards.

Reviewed 1 week ago via mobile

I'm originally from Costa Rica so usually i don't get surprised by the beauty of the beach since i grew up right in front of a beautiful one in my country, what totally surprised me was the service in this property, stayed there for 3 nights only since my gf wanted to stay at Hacienda Tres Rios in Playa del...

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Helpful?
Thank Challenger6454
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Challenger6454, Thank you for taking the time to review your recent stay with us. We're happy to hear that you were able to enjoy yourselves around the resort and that the resort staff made you feel right at home. We're sharing your kind comments with our management so they know how impressed you were with the service of Miguel,...

Lisbon, Portugal
Reviewed 1 week ago

We have been time share owners here for ~17 years. Though we don't go every year (we trade for other resorts) we have been here many times in the last decade and a half. The place is welcoming, the staff efficient and the food is quite good, though not exceptional. We enjoy a large villa with kitchen and living room...

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Helpful?
Thank rslarson
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear rslarson, Thanks so much for writing a review about The Royal Sands. We love hearing from our members and their vacation experiences. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We thank you for recommending us to the TripAdvisor community and for your continued...

Reviewed 1 week ago

for the second time, its been a pleasure to visit you guys, but I have a really bad time with your avocado sauce, your guacamole stated to be a "little" bit spicy, but it give me a nasty mouth rash after trying it. We use it as hot sauce for the rest of the food. your rajas de chile poblano...

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Helpful?
Thank Hugo L
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Hugo L, Thank you for taking the time to review your recent stay with us. We are glad to know you enjoyed your overall vacation at The Royal Sands. We are constantly working to improve the experience of our guests and truly appreciate your feedback. We hope to welcome you back again soon. Warm Regards.

Concord, California
Reviewed 1 week ago

After relaxing with a few drinks in the pool bar at Char Hut (phase I side) with Julio and Antonio, you would think they were hosting at their house instead of a resort. These two are very hard working bartenders. The area is constantly busy and they go non-stop always with a smile on their faces and ready to treat...

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Helpful?
Thank Johorner
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear Johorner, Thank you for taking the time to review your stay with us. We take pride in our resort's cleanliness and for us is rewarding to learn you've noticed it during your most recent visit. We're also convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we...

Taylors
Reviewed 1 week ago

The Royal Sands has moved from being 100% timeshare to primarily an all-inclusive resort. There is less service but it's still top notch. The downside is that there are fewer waiters, etc. to take care of the customers.

Review collected in partnership with this hotel
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Helpful?
Thank Al H
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear AI H, Thanks so much for taking the time to give us a review of your stay. We’re happy to see from your ratings that your vacation with us was nothing less than 5-star. We appreciate you letting us know your perception of the service and we're sharing your comments with the appropriate channels so that we may take...

Reviewed 1 week ago

Bring Clorox wipes when you change rooms... On the last day of the trip my girlfriend got sick due to pillow cases not being changed out. Our five day stay was awesome, the last day we had to change rooms and the room was not clean. We had to wait so it could be cleaned at our inconvenience and two...

Review collected in partnership with this hotel
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Helpful?
Thank johnlopezii
Sandra R, Online Community Care Agent at The Royal Sands Resort & Spa All Inclusive, responded to this review

Dear johnlopezii, Thank you for taking the time to review your recent stay with us. We are glad to know you enjoyed your overall stay at The Royal Sands. We receive so many positive reviews about the cleanliness of our amenities and villas, so we are disappointed to hear your recount of what you experienced. Please know that this is...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Sands Resort & Spa All Inclusive, one of the best All-Inclusive resorts in the area, sits at the center of Cancun's spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. With a privileged location, five-star luxury, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for your next Caribbean vacation. Enjoy fine dining, activities and amenities offered by the REFINE All-Inclusive package. ... more   less 

Additional Information about The Royal Sands Resort & Spa All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €173 - €419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Sands Resort & Spa All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#19 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Sands Resort & Spa All Inclusive staff and other travellers.
447 questions
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Questions? Get answers from The Royal Sands Resort & Spa All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This is a Time Share resort so we had to change rooms to accommodate those coming S-S, the staff made this a seamless process!”
jfoster7983, 25 May 2017 | Read review
“Even though "tips" are included in the all inclusive, we normally gave $5 or more extra and always got great service.”
kevinwC6323QN, 22 May 2017 | Read review
“Bring your own pillows Bedding needs improvement The coffee makers are old style Maids are wonderful and come every day!”
lindacK8593JO, 22 May 2017 | Read review
“Try to be on floors two or above to be able to have a better view, particularly if you are ocean front.”
robinhD8794AT, 19 May 2017 | Read review
“There are no0 poor choices. Depending whether you want to see sunrise or sunset, all rooms offer either.”
rslarson, 17 May 2017 | Read review
5 of 5
Cancelon
US$290* /night
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Booking.comUS$314
TravelocityUS$305
AMOMAUS$535
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*Disclaimer
Prices are for 1 room, 2 adults
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