We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
5/11/2017 6/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Royal Sands Resort & Spa All Inclusive

    Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77504, Mexico
    (954) 736-5831
    Hotel website
    Save
    Lowest prices for your stay
    5/11/20176/11/2017
    1 room, 2 adults, 0 children
     27 people are viewing this hotel
    Lock in the lowest price from our partners
    US$266US$274
    View Deal
    Traveller (2817)
    Pool & Beach (961)
    Room & Suite (788)
    Secrets The Vine Cancun
    8,917 reviews
    #5 of 177 hotels in Cancun
     
    Marriott Cancun Resort
    4,033 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,246 reviews
    #13 of 177 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,920 reviews
    #3 of 177 hotels in Cancun
     
    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “la veranda” (315 reviews)
    “hacienda sisal” (303 reviews)
    “char hut” (213 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Sands Resort & Spa All Inclusive
    Special Offer: Get $300 USD in Credits!
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
    Secrets The Vine Cancun
    8,917 reviews
    #5 of 177 hotels in Cancun
     
    Marriott Cancun Resort
    4,033 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,246 reviews
    #13 of 177 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,920 reviews
    #3 of 177 hotels in Cancun
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$266.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a7ce2f94ef0e45a6ad135dd84def01ac", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":153138,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109238309],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":266,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"a7ce2f94ef0e45a6ad135dd84def01ac","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":274,"lowestMetaPrice":266,"additionalPartner":false,"highestMetaPriceDisplay":274,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":274,"lowestMetaPrice":266,"highestMetaPriceDisplay":274,"hotelName":"The Royal Sands Resort & Spa All Inclusive","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE3Y2UyZjk0ZWYwZTQ1YTZhZDEzNWRkODRkZWYwMWFjIiwiQUlLIjoiYTFkYjI5YzJkOTBkNDIxZTkyZTZiNzliNmU0NTcxMDgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "US$266", "hasDates": true, "hacComplete": true, "contentIdMappings": {"37946400":"BookingCom","109238309":"HotelsCom2IB","119260787":"TravelClickIB50","54226802":"TravelocityEWS","32629528":"Expedia","78891816":"OrbitzEWS","79444256":"CheapTicketsEWS","78337159":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"name":"ibex_room_grid_hsx"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"name":"ibex_room_grid_row_hsx"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,396)
    There are newer reviews for The Royal Sands Resort & Spa All Inclusive
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,021 - 1,025 of 3,852 reviews

    Reviewed 2 August 2016

    I am completely outraged at the lack of customer support I have received from the Royal Sands Resort and Spa. My family was looking forward to a nice relaxing vacation there and chose this resort because of all of the great amenities listed. When I...More

    5  Thank meremere76
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 17 August 2016

    Dear Meremere, Thank you for your review. We're sorry to learn that reasons beyond us made difficult your reservation process and because of this you're not staying with us on this vacation. One of our most important goals is to communicate assertively and accurately with...More

    Reviewed 2 August 2016

    What can I say except that this is a 5 star resort. We had 2 complete villas for a family of 11. The rooms were spacious and the kitchen fully equipped. There are choices regarding the all inclusive. The pools were pristine and the Caribbean...More

    Review collected in partnership with this hotel
    Thank Annamarie P
    Response from Cristóbal G, Online Community Care Coordinator. at The Royal Sands Resort & Spa All InclusiveResponded 4 August 2016

    Dear Annamarie, Thank you for taking time to post about our resort. We're sure that the TripAdvisor community will appreciate your insights about our resort and your overall experience in Cancun. We look forward to welcoming you again during your next visit to the Mexican...More

    Reviewed 2 August 2016

    Without a doubt the crew at the pool( Giovanni, Luis, Manuel and Miguel) are a prime example of team work, customer service. They go out of their way to make sure you are having a great time. Also, the social activities crew (Blue) and his...More

    Thank CarlosnDara
    Response from Cristóbal G, Online Community Care coordinator at The Royal Sands Resort & Spa All InclusiveResponded 5 August 2016

    Dear Guest, Thank you for taking the time to review your stay with us. We're convinced that our staff is the most important asset in our company since their interaction with our guests makes possible what we like to call "The Royal Experience". We'll make...More

    Reviewed 2 August 2016

    The Royal Sands is very good , but they say to you it is not a hotel , it is a vacation club only when you are at front desk. This allow them to change your room , very bad for a family who just...More

    Review collected in partnership with this hotel
    2  Thank 62mauricej
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 4 August 2016

    ear Guest Thank you for taking time to post about our resort. We're glad to read about your visit. However, we're sorry to learn disappointed your visit did not fulfill your expectations. One of our goals is to communicate accurately and assertively with our customers....More

    Reviewed 2 August 2016

    Where to begin: No adult pool. Yes, the pool was shut down 3 times due to "accidents". They treat their pool towels as if they were gold. they get an attitude if you don't return them. The food? It's INCLUSIVE, which means, lower quality. I...More

    1  Thank P K
    Response from Cristóbal G, Online Community Care Coordinator at The Royal Sands Resort & Spa All InclusiveResponded 2 August 2016

    Dear Guest, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Secrets The Vine Cancun
    8,917 reviews
    #5 of 177 hotels in Cancun
     
    Marriott Cancun Resort
    4,033 reviews
    #14 of 177 hotels in Cancun
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,246 reviews
    #13 of 177 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,920 reviews
    #3 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$207 - US$437 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Family Hotel in Cancun
    • #18 Top resorts Hotel in Cancun
    • #19 Luxury Hotel in Cancun
    • #20 On the Beach Hotel in Cancun
    • #21 Romantic Hotel in Cancun
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 340
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelClick, Booking.com, Hotels.com, Agoda, Orbitz, Travelocity, TravelUp, BookIt.com, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, HotelQuickly, Evoline ltd and getaroom.com so you can book your The Royal Sands Resort & Spa All Inclusive reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Royal Sands Hotel Cancun ,
    • Royal Sands Cancun ,
    • Cancun Royal Sands Resort ,
    • Royal Sands Resort Cancun
    Add Photo Photos
    Traveller (2817)
    Pool & Beach (961)
    Room & Suite (788)
    Dining (217)
    Hotel & Grounds (1657)
    Bathroom (26)
    Family and Play Areas (14)
    Business Centre & Event Rooms (1)
    Nearby
    The Ritz-Carlton, Cancun
    2,920 reviews
    .56 km away
     
    Secrets The Vine Cancun
    8,917 reviews
    .90 km away
     
    Fiesta Americana Condesa Cancun All Inclusive
    8,246 reviews
    2.02 km away
     
    Marriott Cancun Resort
    4,033 reviews
    1.42 km away
     
    Nearby Restaurants
    Ruth's Chris Steak House
    799 reviews
    .60 km away
    Puerto Madero Cancun
    3,522 reviews
    .66 km away
    Cenacolo Il Ristorante Italiano
    632 reviews
    .16 km away
    Harry's
    2,981 reviews
    .72 km away
    Nearby Attractions
    Avenida Kukulkan
    5,174 reviews
    .51 km away
    La Isla Shopping Village
    7,508 reviews
    1.37 km away
    Interactive Aquarium
    1,654 reviews
    1.27 km away
    Playa Marlin
    176 reviews
    .75 km away
    Ask a question
    Questions & Answers
    roxy1947
    5 October 2017|
    AnswerShow all 2 answers
    Response from Sandra R | Property representative |
    Hello Roxy1947, We have a list of the daily arrivals where we can identify to which phase the guest is arriving, so in case your reservation lists phase 1 and you're arriving to phase 2, our transportation agency canalizes... More
    0
    Votes
    Room Tips
    "The 'A' side includes a full kitchen, while the 'B' side has amenities equivalent to a fine..."
    Read review
    "All of the rooms face the sea and have great views. We prefer a higher floor."
    Read review
    "All rooms have an ocean view....there is no bad room."
    Read review
    "Update rooms (we stayed in a room that had not been updated yet) and the beds are extremely uncomfortable."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing