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27/8/2017 28/8/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
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    Best prices for your stay
    27/8/2017 28/8/2017
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    US$459US$495
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (235 reviews)
    “zen restaurant” (104 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Offers & Announcements: 35% off room rate
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    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,519)
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    There are newer reviews for Hard Rock Hotel Cancun
    See the most recent reviews

    611 - 615 of 5,808 reviews

    Reviewed 30 March 2017 via mobile

    Me & 9 of my friends / colleagues went to Cancun for spring break from the UK to see what it was all about. We stayed at the hard rock Cancun & could have not asked for a better resort the sheer extras your get...More

    2  Thank Rishi P
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 31 March 2017

    Dear Rishi P, First and foremost, I would like to thank you for your preference when selecting Hard Rock Hotel Cancun as the dreamed Rock location for your holiday experience. I am really glad to see that we have exceed your expectations in every way...More

    Reviewed 30 March 2017

    Thanks to Rose, Mauricio and Martin our last night at Fridas was fun! Rose made us Mayan coffee which was delicious. Very friendly and pleasant. The food was great. The Hotel has a very lively bar and common areaMore

    Thank Everythreemonths
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 30 March 2017

    Dear Everythreemonths, Thank you very much for your review! We always love to hear and read about our Rockstar experiences, thank you specially for acknowledge the fantastic service from Rose, Mauricio and Martin. We hope we can continue to Rock with you. Sincerely, Francisco García...More

    Reviewed 29 March 2017 via mobile

    Came down for Spring Break with my family. This is a very nice property. Huge hotel but it really doesn't feel like it. There is literally an opportunity to eat every where you turn. Beautiful pools, nice workout facility and tennis courts. The service here...More

    1  Thank ChgoJohn
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 30 March 2017

    Dear ChgoJohn, The red carpet will be ready to welcome you! Thank you very much for describing your recent Hard Rock experience and letting us how about the thing you loved during your stay. We look forward to welcome you soon. We will Rock you!...More

    Reviewed 29 March 2017

    We had our wedding and honeymoon here last week and everything was excellent! From the wedding planner to the bars to the spa, the service and the staff were just incredible. The food was great and everything was so clean. And I've never stayed at...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank varna1123
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 30 March 2017

    Dear varna1123, Congratulations to the Newlyweds! It's a huge honor to have been your hosts on this two memorable moments; we are thrilled to see that you had a blast and loved your experience from the service of your wedding planner to the spa and...More

    Reviewed 29 March 2017

    4th visit to this hotel and it was another wonderful week. We have been Palace Premire members for 9 years and we still enjoy the "beach vibe" at this hotel. As an all inclusive, the food and beverage is included and the restaurants are much...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    1  Thank ferdmcberf
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 30 March 2017

    Dear ferdmcberf, Thank you very much for your review, I can see we have a raving fan in you! It's a true pleasure to see that you keep enjoying of our delicious food and passionate service from our staff. We hope we can continue to...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$397 - US$934 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #9 Spa Hotel in Cancun
    • #9 Luxury Hotel in Cancun
    • #9 On the Beach Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Orbitz, Travelocity, Expedia, Priceline, TravelUp, Hotels.com, Hotwire, Cancelon, Evoline ltd, TripOnline SA, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7395)
    Pool & Beach (1383)
    Room & Suite (1112)
    Dining (750)
    Hotel & Grounds (4537)
    Family and Play Areas (118)
    Bathroom (37)
    Business Centre & Event Rooms (33)
    Nearby
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    .31 km away
     
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    .70 km away
     
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    .56 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    frances7132016
    15 August 2017|
    AnswerShow all 2 answers
    Response from LuisTA12 | Property representative |
    Hello frances7132016, Thank you for contacting Hard Rock Hotel Cancun. Yes, all our rooms are equipped with coat hangers. Pool and breach towels are provided on a stand located next to the Spa at the pool area. Kind... More
    1
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    Google Translation
    ZeFlyingScotsman
    15 August 2017|
    AnswerShow all 4 answers
    Response from LuisTA12 | Property representative |
    Hello ZeFlyingScotsman, Thanks for reaching Hard Rock Hotel Cancun, I'll put you in contact with our vacation Planners in order to provide further information about tours and booking before your arrival. Kind regards.
    0
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    WAAlohaGirl
    13 August 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello WAAlohaGirl, Thank you for reaching Hard Rock Hotel Cancun, currently we don't have any non-motorized water sports activities in the resort. But I recommend you to visit our Vacation Planners for further information... More
    0
    Votes
    Google Translation
    Room Tips
    "Beach/pool view is the best. 3rd floor is Rock Royalty Level and has access to it's concierge services..."
    Read review
    "Ask for Oceanview on a high floor! SO worth it!!!"
    Read review
    "The VIP area pools on the 3rd Floor deck offer great selection of food and smoothies."
    Read review
    "Beachside View"
    Read review
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