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3/12/2017 4/12/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$597/night.

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    US$454
    US$435
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    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (171 reviews)
    “zen restaurant” (109 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: BLACK FRIDAY Up to 50%
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,109)
    There are newer reviews for Hard Rock Hotel Cancun
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    371 - 375 of 6,128 reviews

    Reviewed 5 August 2017

    Everything from the food to the service was top of the line. Best family vacation we have had in years. The room was great and the beach and pool were fantastic. My kids took full advantage of the unlimited room service. It was a great...More

    Review collected in partnership with this hotel
    Thank mtobinri
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 August 2017

    Hello mtobinri, Thank you for you wonderful review! We are pleased to know that our main stage was chosen for your family vacation. I am pleased to know that all the members of your family could enjoy our incredible food offer and had a great...More

    Reviewed 5 August 2017 via mobile

    I want to start saying that this Hard Rock has it all. 1- The food is extraordinary. The Cheff "Jorge Paat" was so attentive and serviciales like no other I have in other resort. The other Cheff Agustin from the restaurant Ipanem Grill is wonderful....More

    1  Thank charles R
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 August 2017

    Hello charles R, Thank you so much for your amazing review and for such a wonderful title! We are very happy to hear that you enjoyed all of our delicious restaurants, all of our beautiful facilities and that our staff treated you like a real...More

    Reviewed 5 August 2017

    Good luck getting a lounge chair by the pool and if you do, you have to be up by 6:30 am with the rest that are in the hunt for one. We had my mom reserve 4 one day, which meant her getting up at...More

    Review collected in partnership with this hotel
    1  Thank luv2trvl28
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 August 2017

    Hello luv2trvl28, Many thanks for taking the time to share with us your experience with Hard Rock Hotel Cancun, I am pleased to know that our staff made your stay a pleasant one. We thank you for sending us all your comments; feedback for us...More

    Reviewed 5 August 2017

    Customer service was beyond amazing, the workers were so nice. The food was great didn't have one complaint.. every bartender, room service, and desk workers, went over and beyond to satisfy us. Hard Rock is the place to stay if you are going to CancunMore

    Review collected in partnership with this hotel
    Thank karltonfisher
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 August 2017

    Hello karltonfisher, Thank you for you wonderful review! We are thrilled to learn that from our facilities to our delicious food, they made your stay with us a true Rock Star experience. Thank you very much for your preference and for recommending our hotel; I...More

    Reviewed 5 August 2017

    We stayed in a Presidential suite which was even better than the pictures online. It was a fabulous vacation and the staff were wonderful! We went swimming with the whale sharks while there which was a breathtaking experience and one I would recommend for everyone.More

    Review collected in partnership with this hotel
    Thank 483beverlym
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 8 August 2017

    Hello 483beverlym, Thank you for you perfect five star review and for taking the time sharing your experience at Hard Rock Hotel Cancun. We like to know that we were able to meet your expectations and thanks to our incredible staff and their great work,...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$391 - US$917 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Agoda, Hotwire, Hotels.com, Orbitz, Travelocity, Evoline ltd, getaroom.com, Cancelon, HotelsforEveryone and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7655)
    Pool & Beach (1408)
    Room & Suite (1128)
    Dining (772)
    Hotel & Grounds (4732)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    Ask a question
    Questions & Answers
    jadekirran
    20 November 2017|
    AnswerShow all 2 answers
    Response from LuisTA12 | Property representative |
    Hello jadekirran, Thank you so much for contact with Hard Rock Hotel Cancun. Usually in some seasons of the year (springbreak, summer, x-mas new years eve, etc) Cancun receives a big number of tourists. Kind regards.
    0
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    Google Translation
    Fumikajade
    19 November 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Fumikajade, Thank you so much for contact with Hard Rock Hotel Cancun. The main differences between these categories you'll find them with the room amenities. The VIP areas are the same for these two categories... More
    1
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    Room Tips
    "The ocean view was breathtaking."
    Read review
    "Book with a few months in advance and ask for an Ocean view. its breath taking!"
    Read review
    "All you need and more in the room.fridge and liquor rack always full.jet bath amazing and room cleaned 3..."
    Read review
    "best ocean views"
    Read review
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