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25/12/2017 26/12/2017
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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
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    25/12/2017 26/12/2017
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    US$663
    US$601
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    Overview
    • Excellent75%
    • Very good16%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (167 reviews)
    “zen restaurant” (110 reviews)
    “rock spa” (83 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Cancun
    Special Price: 35% off room rate
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (10,211)
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    271 - 275 of 6,192 reviews

    Reviewed 18 September 2017

    We went for our honeymoon and could not have asked for a more relaxing and pleasant vacation. The service was excellent, the food was good (we loved the sushi and hibachi for dinner and the breakfast buffets were great. Even the room service chicken tenders...More

    Review collected in partnership with this hotel
    Thank abest6888
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 September 2017

    Hello abest6888, Thank you for choosing Hard Rock Hotel Cancun, for your honeymoon celebration. We are pleased to learn that our amazing staff provided you with an excellent service during your entire stay and plus our great food and our beautiful facilities, we could made...More

    Reviewed 18 September 2017

    We had our wedding at the Hard Rock Hotel earlier this month. It was a little scary communicating with someone in a different country about the details of the wedding and making sure things turn out exactly how we envisioned. The entire wedding department staff...More

    2  Thank bigtimexplorer
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 19 September 2017

    Hello bigtimexplorer, Thank so much you for choosing our resort to celebrate such an important date with us. We are pleased to know that Bryanda did a great job making all the arrangement and having everything perfectly ready for your wedding day. Thank you so...More

    Reviewed 17 September 2017

    Highly recommend the Cancun Hard Rock Hotel. Five star hotel accommodations & restaurants. The staff was very friendly & professional, and helped make this one of the best vacations I have ever been on. My girlfriend and I will definitely be returning. Recommend the Brazilian...More

    2  Thank mrichmond86
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 September 2017

    Hello mrichmond86, Thank you for sharing your amazing review regarding your last visit to Hard Rock Hotel Cancun. We are very glad to learn that you and your girlfriend had a great time and our band members provided you with an excellent service during your...More

    Reviewed 17 September 2017

    I loved my stay at the Hard Rock. The service was great and the people were so nice and very helpful. This was my first time there since it changed over from the Cancun palace . Everything has changed for the better. The food and...More

    Review collected in partnership with this hotel
    2  Thank Diane N
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 September 2017

    Hello Diane N, Thank you so much for taking the time sharing your most recent experience at Hard Rock Hotel Cancun. We are very glad to know that we have old friends visiting our property and we are even more pleased to know that you...More

    Reviewed 17 September 2017 via mobile

    Can't thank hard rock hotel enough for myself and my boyfriends 2 week holiday. Food and drink both amazing but the highlight of the holiday is the staff! They are a credit to the hotel and made our stay everything we could have asked for...More

    1  Thank frances7132016
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 18 September 2017

    Hello frances7132016, Thank you for taking the time sharing your most recent visit to Hard Rock Hotel Cancun, we are very glad to know that our band members make you all feel like a Rock Celebrity during you entire stay and our food and beverage...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$397 - US$899 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Top resorts Hotel in Cancun
    • #10 On the Beach Hotel in Cancun
    • #10 Spa Hotel in Cancun
    • #10 Luxury Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Hotwire, Agoda, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7701)
    Pool & Beach (1409)
    Room & Suite (1128)
    Dining (772)
    Hotel & Grounds (4776)
    Family and Play Areas (120)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    .18 km away
     
    Paradisus Cancun
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    .70 km away
     
    The Ritz-Carlton, Cancun
    3,009 reviews
    .56 km away
     
    Secrets The Vine Cancun
    9,113 reviews
    .19 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Avenida Kukulkan
    5,248 reviews
    1.54 km away
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    1.54 km away
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    Ask a question
    Questions & Answers
    psevean
    9 December 2017|
    AnswerShow all 2 answers
    Response from Traci G | Reviewed this property |
    Restaurants are all on a first come first serve basis UNLESS you have a Butler. Butlers can make reservations for their guests. Rock Royalty Rooms have Butlers.
    0
    Votes
    Jenny A
    7 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Jenny A, thank you so much for contact with Hard Rock Hotel Cancun. Currently energy drinks are not part of our all- inclusive, but you'll be able to find them in our hotel shop. Kind regards.
    0
    Votes
    Google Translation
    Winstonsmom
    7 December 2017|
    Answer
    Response from LuisTA12 | Property representative |
    Hello Winstonsmom, Thank you so much for contact with Hard Rock Hotel Cancun and for your interest in our hotel. We recommend to visit our web site to learn more about the costs for our little rock stars. Kind regards.
    0
    Votes
    Google Translation
    Room Tips
    "Ocean view to the side of you can. That way you won't be above the noise but will have a great view"
    Read review
    "Doors for closet in the restroom area fell off of pivots, Since I have extensive training as a carpenter and..."
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    "You would want a ocean view"
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    "Your housekeeping staff did an excellent job."
    Read review
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