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    Hard Rock Hotel Cancun

    Boulevard Kukulcan Km 14.5, Cancun 77500, Mexico
    +1 800-550-8578
    Hotel website
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    Lowest prices for your stay
    5/11/2017Check In 6/11/2017Check Out
    1 room, 2 adults, 0 children
     41 people are viewing this hotel
    US$490
    US$441
    SAVE US$49
    US$490
    US$469
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “rock star” (164 reviews)
    “zen restaurant” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,929)
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    21 - 25 of 6,032 reviews

    Reviewed 1 week ago

    My vacation was made amazing by the staff at the Hard Rock. Tharvin, at the Legendary pool, was beyond accommodating. He made every person there feel like a rock star. He was kind, considerate, and the most amazing host. His concern was the comfort of...More

    Review collected in partnership with this hotel
    Thank deborahlah
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

    Hello deborahlah, Thank you so much for sharing your amazing review, regarding your latest visit to Hard Rock Hotel Cancun. We are thrilled to learn that our amazing band members made you feel like a Rock Star. Also is good to know the name of...More

    Reviewed 1 week ago

    Overall a great experience at the hard rock, a trip to remember that's for sure. I am officially a fiancé haha. Thank you to Jess one of our butlers that helped plan the whole thing took photos for us and decorated our room for us...More

    Thank dbroadus13
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

    Hello dbroadus13, Thank you so much for taking the time sharing your last visit to Hard Rock Hotel Cancun and congratulations for your engagement! I'm very proud to know that your butlers, went above and beyond to make this vacations a very special one! Thank...More

    Reviewed 1 week ago

    small resort but fun. Best customer service I've ever had on vacation. Food was above average but not the best I've had. Room was always clean. I wish it was a bigger resort but I'd go back. The best restaurant was Zen in my opinion...More

    Review collected in partnership with this hotel
    Thank E9497HIkevin
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

    Hello E9497HIkevin, Thank you so much for sharing with us your lats experience at Hard Rock Hotel Cancun. We are thrilled to learn that our band members made your feel like royalty during your stay, also we are very glad to know the restaurants that...More

    Reviewed 1 week ago

    My girlfriend and I traveled here in Oct 2017. The Good: Beautiful property with tremendous staff. Beaches are great...white sand and beautiful blue water. Pool was HUGE with two bars and different vibes to the sides - one relaxed and one with loud music/DJ/events. Food...More

    Review collected in partnership with this hotel
    Thank Michael K
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

    Hello Michael K, Thank you so much for taking the time sharing your experience at Hard Rock Hotel Cancun. We are very glad to learn that you could enjoy our facilities and the service provided by our staff was amazing and made you feel like...More

    Reviewed 1 week ago via mobile

    My friends and I went here for breakfast and had an incredible experience. Every kind of breakfast food with some I've never seen before. Flavored butter, unlimited bloody Marys, and excellent service from out waiter Abraham. Our drinks were never empty and we had everything...More

    Thank Jerick C
    Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 5 days ago

    Hello Jerick C, Thank you so much for sharing you short but wonderful experience at Hard Rock Hotel Cancun, We are very happy to know that you had a great time with us during your short visit with us and you could feel the warm...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Tennis Court
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$398 - US$879 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 On the Beach Hotel in Cancun
    • #9 Top resorts Hotel in Cancun
    • #9 Luxury Hotel in Cancun
    • #9 Spa Hotel in Cancun
    • #17 Business Hotel in Cancun
    • #21 Family Hotel in Cancun
    • #22 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 598
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Agoda, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Evoline ltd, HotelsforEveryone, getaroom.com and TripOnline SA so you can book your Hard Rock Hotel Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Cancun Palace Hotel Cancun ,
    • Cancun Palace Resort ,
    • Palace Hotel Cancun ,
    • Cancun Palace Cancun
    Add Photo Photos
    Traveller (7567)
    Pool & Beach (1399)
    Room & Suite (1125)
    Dining (764)
    Hotel & Grounds (4664)
    Family and Play Areas (119)
    Bathroom (38)
    Business Centre & Event Rooms (33)
    Nearby
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    .29 km away
     
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    .56 km away
     
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    Nearby Attractions
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    Flamingo Mall
    28 reviews
    .69 km away
    Kukulcan Plaza
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    1.48 km away
    Questions & Answers
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    Room Tips
    "Our room view was spectacular."
    Read review
    "If available Ocean view is amazing."
    Read review
    "Ask for a room facing away from the pool if you don't want to hear music or have morning sun."
    Read review
    "Rooms are just like on their website. Very clean, up to date, great views."
    Read review
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