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This was my girlfriend and I's first trip to Cancun and first time staying at a Hard Rock Hotel. We have stayed at other all-inclusive styles resorts before, and the quality of the Hard Rock Hotel was the best we've experienced. The quality of the...More
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After visiting last year we couldn’t wait to return. Beautiful Seaview room this time which we stayed in for one week. Fantastic food choices . Not just in the restaurants but in buffet, around the pool, bbq,s, themed dinner nights. There really is food everywhere....More
Date of stay: July 2018
12 Thank Tracey P
Response from Francisco G, Gerente at Hard Rock Hotel CancunResponded 31 July 2018
Dear Tracey P,
Thank you so much for posting your review in regards of your recent visit to Hard Rock Hotel Cancun. We are thrilled to know that this is not the first time you visit our property and that you decide to come because...More
Best ever.all inclusive hotel. Jet sky at the beach great experience!! Employees are very attentive and simpathic The building is not as hard rock punta cana, but the services is better. Walking around is very relax.
This hotel is in a fabulous location and the staff are so welcoming and helpful.
Definitely book a sea view room. It would be such a shame not to. We had a platinum twin sea view. So spacious.
The room credit is a great way...More
Let's start with the bad shall we.........the BEDS & PILLOWS- plan on waking up daily like you've been hit by a truck. The worst I've ever slept on anywhere!! The beds are hard as a rock. :(
The food....eh, I stopped eating anything they offered...More
Hard Rock Hotel Cancun- Where Stage Front meets Beach Front At our unique Cancun beach resort, we've created the ultimate beachfront celebrity playground and transformed the typical All Inclusive vacation into a …Morerock star paradise, which reflects our Mexican setting and cosmopolitan flair. Located in the heart of Cancun's hotel zone, Hard Rock Hotel Cancun boasts unmatched, all-inclusive luxury accommodations including in-room hydro spa tub, fine dining at, top-shelf drinks, 24-hour room service, live entertainment and more. The beachfront property also features Hard Rock's signature Rock Star Suite and showcases an extensive collection of authentic memorabilia from international and local music artists. There are no limits at our All Inclusive Cancun resort. Go on a world tour with the internationally inspired restaurants of the Hard Rock Hotel Cancun. Give meetings the rock star treatment. Plan the ultimate celebrity-style wedding. Rock out at the beach or the luxurious pool area with swim up bars. Indulge in a glorious spa day. The Hard Rock Hotel Cancun truly has something for everyone. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from LuisTA12 | Property representative |
Thank you so much for your question. I'll contact you on a DM to get your reservation information and email address to put you in contact with our Vacation Planners, who will gladly assist you to book spa... More
Thank you so much for your question. I'll contact you on a DM to get your reservation information and email address to put you in contact with our Vacation Planners, who will gladly assist you to book spa services, tours, activities and more.