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Beach Palace

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Traveller (5342)
Pool & Beach (1373)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(671 reviews)
“tequila restaurant”(118 reviews)
“wok restaurant”(116 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Beach Palace
Offers & Announcements: Package Deal
Hotel deals
Offers from Beach Palace
Offers & Announcements: Package Deal
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Reviews (6,545)
There are newer reviews for Beach Palace
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5,277 results
Traveller rating
3,566
1,166
350
99
96
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LanguageEnglish
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3,566
1,166
350
99
96
Show reviews that mention
All reviewssky bartequila restaurantwok restaurantyadira celenerooftop poolresort creditlagoon viewsteakpresidential suitechef's dinnerbeautiful beachmichael jackson showguest servicesfire showthe wait staffkids clubmain pool
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21 - 25 of 5,277 reviews
Reviewed 2 weeks ago via mobile

My husband and I got married here last august and travelled to Cancún with a group of 30 of our nearest and dearest. The group ages ranged from 2 to 65 and I have to admit that the hotel catered to the needs of them...More

1  Thank Hayley E
Response from Mark D, General Manager at Beach PalaceResponded 1 week ago

Dear Hayley E, First of all congratulations again and all the best for the both of you. Thank you very much for sharing your experience at Beach Palace with such and detailed report here with us and the TripAdvisor cumminuty. We are glad to learn...More

Reviewed 2 weeks ago

We had 5 families that visited the March 28-April 4, 2018. Overall, everyone had a GREAT time and really enjoyed themselves. The restaurant experiences were very nice and the food was, in general, really good! Loved our omelette maker every morning. The wait staff was...More

Thank rsin243
Response from Mark D, General Manager at Beach PalaceResponded 1 week ago

Dear rsin243, Thank you very much for taking the time to share such kind words about your recent experience here at Beach Palace with us. We are glad to learn that you had such a fantastic time and it would be an honor for us...More

Reviewed 2 weeks ago via mobile

We have recently returned from the Beach Palace and my goodness it was so worth travelling all that way! We had visited the Moon Palace last Spring and enjoyed the facilities and the standards but found the resort to large for us, so we decided...More

1  Thank Donnabats
Response from Mark D, General Mamager at Beach PalaceResponded 1 week ago

Dear Donnabats, It is with great joy that I read your kind words about your recent stay here at Beach Palace. Thank you very much for taking the time to share your experience here with us. It sounds easy to say "it is our pleasure"...More

Reviewed 2 weeks ago

The entertainment staff of Damian, Rene, Karla, Gustavo were amazing. As a family resort we would highly recommend them 100%. So friendly and helpful. Also Juan Carlos the pool service attendant was 110%.More

Thank Mark R
Response from Mark D, General Manager at Beach PalaceResponded 2 weeks ago

Dear Mark R Thank you very much for sharing these kind words about our staff here with us and we are glad to learn that you had a wonderful time here at Beach Palace. We hope to have soon the opportunity to welcome you again...More

Reviewed 2 weeks ago

Wonderful hotel, staff really lovely and friendly, nothing too much trouble, our waiter Diego was exceptional, Chef Gabriela can make the most amazing omelet, waffles, crepes, fried eggs all at the same time, and remembered what you had the day before. Food was fantastic, good...More

1  Thank Joan R
Response from Mark D, General Manager at Beach PalaceResponded 2 weeks ago

Dear Joan R, Thank you very much, not only for sharing your recent experience here at Beach Palace with us, but as well for your great gesture of acknowledging the staff. Our daily goal is your positice experience and we are glad to learn that...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$363 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$363 - US$769 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5342)
Pool & Beach (1373)
Room & Suite (1339)
Dining (479)
Family and Play Areas (60)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
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Summersunshin3
19 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Summersunshin3, Thank you so much for contacting us! Please know both currencies, either Mexican pesos or American dollars are widely accepted all around the state of Quintana Roo, so the choice is completely up to... More
0
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Google Translation
Konakate
19 April 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear Konakate, First and foremost, thank you so much for contacting us, it will be a pleasure to host you at Beach Palace. The chef's dinner is one of our guest's favorites, our vacation planners are the specialists who... More
1
Vote
Google Translation
Room Tips
"The ocean view rooms provide a gorgeous view of the beautiful beach and turquoise water."
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"Great hotel with great staff and beach"
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"High floor with ocean view have the best views."
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"Rooms opposite the elevators can be busy and louder at peak. Beach view allows you to watch the entertainment..."
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