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30/7/2017 31/7/2017
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    Beach Palace

    Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
    Hotel website
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    30/7/2017 31/7/2017
    US$533
    Traveller (4899)
    Pool & Beach (1252)
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    Overview
    • Excellent71%
    • Very good21%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “sky bar” (623 reviews)
    “wok restaurant” (106 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Beach Palace
    Offers & Announcements: $1500 Resort Credit
    Hotel deals
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,949)
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    There are newer reviews for Beach Palace
    See the most recent reviews

    21 - 25 of 4,803 reviews

    Reviewed 1 week ago

    We were invited to the Beach Palace by family for a wedding. We stayed six nights and seven days and had a fantastic time.! The staff was very, very nice, accommodating and helpful. The food was also very good as well as the pool and...More

    Review collected in partnership with this hotel
    Thank sharkmom77
    Response from Concierge_Hotel_Zone, General Manager at Beach PalaceResponded 4 days ago

    Dear sharkmom77, Your satisfaction as a guest is our main goal at Beach Palace, thank you so much for choosing us. We will keep working diligently on improvements to ensure your next visit surpasses completely all of your expectations, this is our commitment with you....More

    Reviewed 1 week ago

    We have just recently returned from a two-week stay at the Beach Palace. It was my fiancée and I’s first time in Mexico. We had picked the deluxe double room with Jacuzzi and lagoon view, our room was on the third floor. The room was...More

    3  Thank ScottBaird7593
    Response from Concierge_Hotel_Zone, General Manager at Beach PalaceResponded 5 days ago

    Dear ScottBaird7593, First and foremost, thank you so much for choosing Beach Palace. There is no better way to start the week than reading your so positive feedback, thank you for taking the time to share it with us and the TripAdvisor community. Your satisfaction...More

    Reviewed 1 week ago

    A/C in the beauty salon was out. The staff at check in did not mention hotel credits and what they could have been redeemed for. Overall great experience. Those were only complaints. Beach was beauty!More

    Review collected in partnership with this hotel
    Thank 5gbe
    Response from Concierge_Hotel_Zone, General Manager at Beach PalaceResponded 5 days ago

    Dear 5gbe, Thank you very much for sharing your comments with us. Your comments are very important for us, we provide a proper follow up to all of the feedback we receive, always keeping your satisfaction in mind as our most important goal. We look...More

    Reviewed 1 week ago

    Great trip and highly recommend it for family that including with older people. I was looking for small resort because my mom can't walk much . It was perfect for us. The Staff was very friendly and kind. I would definitely go back to this...More

    Review collected in partnership with this hotel
    Thank kiyoungs134
    Response from Concierge_Hotel_Zone, General Manager at Beach PalaceResponded 5 days ago

    Dear kiyoungs134, We are very pleased with your comments, thank you so much for choosing us and sharing your review with us. Providing you with a superb vacation experience is our main goal, your satisfaction is the most important thing at Beach Palace. We're happy...More

    Reviewed 1 week ago

    Another amazing stay at Beach Palace. It’s our fourth visit to Beach Palace and, like all the other times, our two week stay was as wonderful as the last. The rooms are immaculate and the around-the-clock service is excellent as usual. The grounds are well...More

    2  Thank lzplanta24
    Response from Concierge_Hotel_Zone, General Manager at Beach PalaceResponded 1 week ago

    Dear lzplanta24, We're so happy to read your comments! Thank you so much for choosing Beach Palace and sharing your lovely review with us. Being this your fourth visit, I guess the expectations were set very high already, so I'm glad to discover everything went...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$346 - US$754 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Cancun
    • #3 Romantic Hotel in Cancun
    • #7 Family Hotel in Cancun
    • #13 Top resorts Hotel in Cancun
    • #14 On the Beach Hotel in Cancun
    • #14 Luxury Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Orbitz, Travelocity, Expedia, Hotwire, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Beach Palace Cancun ,
    • Beach Palace Hotel Cancun ,
    • Beach Palace Resort
    Add Photo Photos
    Traveller (4899)
    Pool & Beach (1252)
    Room & Suite (1230)
    Dining (445)
    Hotel & Grounds (2368)
    Family and Play Areas (58)
    Business Centre & Event Rooms (32)
    Bathroom (23)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Jackie A
    18 July 2017|
    Answer
    Response from MrsDorothyAndersson | Reviewed this property |
    You need to contact them again about a beach view otherwise you will go on a waiting list when you arrive and the new room will never materialise. You need to ask for a high floor too cos there is a pillar thing at the pool... More
    0
    Votes
    giljonmc
    18 July 2017|
    Answer Show all 6 answers
    Response from Textim50 | Reviewed this property |
    Yes. It is all included
    1
    Vote
    Room Tips
    "The Ocean View is a Must"
    Read review
    "Got to the grand at moon palace"
    Read review
    "Lagoon Room so you can see the sunset.... and the wind is louder in a ocean view room"
    Read review
    "Ocean view for sure"
    Read review
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