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Beach Palace

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Traveller (5367)
Pool & Beach (1376)
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Overview
  • Excellent71%
  • Very good21%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“sky bar”(671 reviews)
“tequila restaurant”(118 reviews)
“wok restaurant”(116 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Beach Palace
Special Offer: Package Deal
Hotel deals
Offers from Beach Palace
Special Offer: Package Deal
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,606)
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5,323 results
Traveller rating
3,601
1,171
352
101
98
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3,601
1,171
352
101
98
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1,551 - 1,555 of 5,323 reviews
Reviewed 20 April 2016

If I had to give this resort a star rating on individual areas it would be five star staff, four star rooms, three star food and then it goes downhill. Most of the staff at Beach Palace are friendly, helpful and very willing to assist...More

2  Thank squirrel1954
Response from Wilma Z, Gerente at Beach PalaceResponded 21 April 2016

Dear squirrel1954, It is with great concern that I read about the unpleasant situations you experienced during your stay. Please allow me to inform you that as a luxury All-Inclusive Resort, the most important for us is to take care of every detail as special...More

Reviewed 20 April 2016

We just left Beach Palace today and I must say we really enjoyed ourselves. It was my boyfriend's 30th birthday and we were there for 6 days 5 nights. Check in and check out was a fast and easy process. They give the ladies a...More

Thank newmeek2013
Response from Wilma Z, Gerente at Beach PalaceResponded 21 April 2016

Dear newmeek2013, There is nothing more important for us than receiving our customers opinion and I would like to thank you for taking the time to share the experience you had at our Resort. It is a pleasure to know that in general you had...More

Reviewed 19 April 2016 via mobile

We are a family with 3 kids ages 10-5 years and year after year the attentive and accommodating staff and well kept grounds and amenities keep us coming back! We've stayed at numerous resorts in Cancun, South Florida and Turks and Caicos - Beach Palace...More

4  Thank TravelerChelle
Response from Wilma Z, Gerente at Beach PalaceResponded 21 April 2016

Dear TravelerChelle, Firstly, I would like to thank you for taking the time in order to provide not only for us, but also to the entire world, such a detailed opinion based on your recent stay at Beach Palace with your family. An enjoyable vacation...More

Reviewed 19 April 2016

Both me and my partner (both in our twenties) were on holiday to Beach Palace in May 2015. It was an amazing holiday from beginning to end. The staff at this hotel were exceptional. On arrival we were given our room which was right in...More

1  Thank xdeniseax
Response from Wilma Z, Gerente at Beach PalaceResponded 21 April 2016

Dear xdeniseax, Please receive my warmest Greetings from Beach Palace, Cancun. It is an honor to know how amazing was your holiday and how much you enjoyed your room along with such beautiful view; thank you for sharing with us your comments and we will...More

Reviewed 19 April 2016

This was a great trip. I would like to thank the staff at the Beach Palace for a wonderful vacation. I would recommend the resort to anyone! The food was good, the pool was great, every drink we had was fabulous. I couldn't ask of...More

Thank dewannajohnson
Response from Wilma Z, Gerente at Beach PalaceResponded 20 April 2016

Dear dewannajohnson, First and foremost, I would like to thank you for choosing Beach Palace for celebrating such special occasion as this 30th Anniversary Trip. On behalf of Beach Palace Staff, I would like to thank you for being part of this amazing and enjoyable...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$351 - US$721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$351 - US$721 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Family Hotel in Cancun
#18 Top resorts Hotel in Cancun
#18 Luxury Hotel in Cancun
#19 On the Beach Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5367)
Pool & Beach (1376)
Room & Suite (1346)
Dining (479)
Family and Play Areas (61)
Amenities (42)
Business Centre & Event Rooms (37)
Questions & Answers
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X Q
21 May 2018|
AnswerShow all 3 answers
Response from GM_At_HotelZone | Property representative |
Dear X Q, Thank you so much for contacting us and sharing your concerns with us. It will be a pleasure to host you at Beach Palace and surpass all of your expectations. Please note I have sent you a private message... More
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Votes
Google Translation
EiranT
20 May 2018|
Answer
Response from GM_At_HotelZone | Property representative |
Dear EiranT, First and foremost, thank you so much for contacting us. As part of your All-inclusive experience, our guests staying at Beach Palace will be able to also enjoy the facilities and restaurants of our sister... More
1
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Room Tips
"Ocean View"
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"I think beach view is worth the extra $$"
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"Great view regardless if Ocean or Lagoon view. Ocean View rooms may receive hear music from pool side and..."
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"Ask for corner room"
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