We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Beach Palace

Travellers' Choice award winner
#13 of 182 Hotels in Cancun
GreenLeadersGold level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Beach Palace
Beach Palace
Panoramas (23)
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

5,403 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Beach Palace
See the most recent reviews
Showing 4,372: English reviews
Reviewed 16 February 2015

Recently went on a week vacation with a group of friends. We were upgraded to the presidential sweet, and the room was amazing! When at dinner or by the pool the service was incredible. Every few minutes we were asked if there was anything else we needed or wanted. The views of the ocean are stunning. The sand beach is...

 Report
Helpful?
1Thank RangerJoe206
Luis O, Director General at Beach Palace, responded to this review

Dear RangerJoe206: WOW!! that is what aI can call a review form a satisfied guest!! Thank you very much for choosing us, and thank you mostly, for letting us take good care of you, I hope you can comebacj soon for another Palace experience!!! Luis Ojeda General Manager

New York City, New York
Reviewed 16 February 2015

This is my fourth all inclusive and this place is definitely at the top side though some things needed minor improvements which kept it from 5 stars. My GF actually considered it 3.5. Rooms-Very nice large rooms, with a Jacuzzi and nice terrace with a daybed and couple chairs. Improvements where for a light switch next to the door as...

 Report
Helpful?
Thank bccorb
Luis O, Director General at Beach Palace, responded to this review

Dear bccorb: Thank you very much for your nece review and comments, I am very happy that you and your girlfriend had a great vacation with us, gettig this kind of review form an experienced traveler makes me feel proud of the property, altough there is some room for improvement that I will be working on. I hope that in...

Blaine, Minnesota
Reviewed 16 February 2015

My husband and I usually get away somewhere warm alone so this was our first trip with the kids (twin 6 yr old boys and a 5 yr old girl). It was awesome and everyone can't wait to go back. We chose Beach Palace over Moon b/c we heard the size was good for younger kids and I couldn't agree...

 Report
Helpful?
1Thank Heidi D
Luis O, Director General at Beach Palace, responded to this review

Dear Heidi D: Thank you very much for choosing us in your last vacation in Cancun, it os great that you could get away from the freezing weather and came to beautiful sunny Beach Palace. I have to say that we put a lot of effort in our Playroom, I am convinced that if the Little ones are happy, so...

Atlanta, Georgia
Reviewed 15 February 2015

The Wait staff especially Magali and Andres at Beach Palace are incredible. From our first Breakfast experience, they remembered our names. They truly were interested in our stay and how they could attend to us. We requested to sit in their station daily. We were welcomed with hugs and a big smile every time. It was hard to leave on...

 Report
Helpful?
1Thank Cori E
Luis O, Director General at Beach Palace, responded to this review

Dear Cori E. I know that Magali and Andres will be more tan happy to know that you mentioned them on this great review, they make the difference!! I hope we can have you back so we can pamper you again!! All the best. Luis Ojeda Generla Manager

Wolverhampton, United Kingdom
Reviewed 15 February 2015

We travelled to Beach Palace in November 2014 (about 3 months ago). Overall it was a very nice hotel, but not nice enough to endure a 10 hour flight again I'm afraid. The hotel was very expensive (the most expensive hotel I have ever booked) so I was hoping for something that would blow me away. However, I am sorry...

 Report
Helpful?
3Thank Armstrrc
Luis O, Director General at Beach Palace, responded to this review

Dear Armstrrc: Thank you very much for your review, lots of things to be working on, and lots of things to keep on the same direction. I also thank you for mentioning some of the staff that made your stay a good one, I wish it could be a great one. Thanks Again and all the best to the UK...

Reviewed 15 February 2015

We stayed at the Beach Palace in December of 2014 for our twins 11th birthday. The room we had was awesome facing the ocean. We had a big hot tub in our room which my son loved. We also had a balcony with a big bed/lounger on it, very nice! The resort is small and easy to get around. The...

 Report
Helpful?
Thank JaymeRenner
Luis O, Director General at Beach Palace, responded to this review

Dear JaymeReener: Thank you very much for choosing us on your last vacation in Cancun!! Great to see that you and your family enjoyed our services, I hope your twins had a great birthday celebration!! I hope we can have you back in a near future!! All the best!! Luis Ojeda General Manager

Reviewed 15 February 2015

Visited with friends for a week and had a great time. Bernobe was our server at the pool for multiple days. He was great, always ice cold water and drinks for kids and always there with cocktails and beers for the adults! Food was really good at all the restaurants especially the Italian joint. The sushi was awesome as well...

 Report
Helpful?
Thank Chris P
Luis O, Director General at Beach Palace, responded to this review

Dear Chris P: Thank you very much for your review, I totally agree with you, The Beach Palace is as good for kids as it is for grown ups, Thank you very much for mentioningBernabe on your beach services, he will be very happy to know that you mentioned him on your review. Please if you ever comeback to Cancun...

Edmonton, Canada
Reviewed 14 February 2015

We stayed at the Beach Palace from January 31 to Feb 6, 2015. We had a great time and would certainly consider returning again. The rooms, restaurants, pools, beach areas were great. However, we would like to highlight the excellent services that we received from Selma (restaurant hostess), Gabriola (wonderful omelets), Victor (roof top bar), Lidio (The Grill), Armando (Entertainment)...

 Report
Helpful?
1Thank PF_flyer78
Luis O, Director General at Beach Palace, responded to this review

Dear PF_flyer78: Thank You Very Much for a great review with amazing comments, and mostly, thank you for naming all those individuals that made your stay an even better one. I hope that I can see you back with your family real soon!! All the best to beautiful Edmonton!! Luis Ojeda General Manager

Champion, Ohio
Reviewed 14 February 2015

I had never been to an all inclusive resort and have to say it was a very satisfying experience. The staff was extremely friendly and helpful. You will not go hungry or thirsty. The hotel, as well as the beach area, is very clean and well maintained. There is plenty of transportation to get around - so a rental car...

 Report
Helpful?
Thank CindySmit
Luis O, Director General at Beach Palace, responded to this review

Dear Cindysmit: I am so very sorry that it took me all this time to answer your great review, I do not know why but it was lost in the page, however Thank you very much for choosing us in your last vacation to Cancun, I am so very happy that you had a satisfying experience and I hope I...

Qualicum Beach, Canada
Reviewed 13 February 2015

magali and andres in the buffet dining room were excellent. They remembered us from the previous year and still prove to give outstanding service. Gabriella was awesome in her service and is an excellent chef. She can run the entire breakfast bar on her own, be social and happy throughout. She also remembered us and gave us a big hug...

 Report
Helpful?
Thank ingrid t
Luis O, Director General at Beach Palace, responded to this review

Dear Ingrid t: I can see that all our staf member went beyond their limits to give you the vacation you were looking for. Thank you very much for choosing us in this visit to Cancun, I will let everybody know that you mentioned them on your great review. I hope I can see you back soon at The Beach...

5,086 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4536)
Viewed
View from Room (339)
Viewed
Pool/Beach Area (1081)
Viewed
Business Centre/Function Rooms (28)
Viewed
Dining (373)
Viewed
Room/Suite (547)
Viewed
Hotel & Grounds (597)
Viewed
Family/Play Areas (57)
Viewed
Bathroom (23)
Viewed
0:48
Videos (5)
Viewed
Other (1486)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (529)
Viewed
Amenities (42)
Viewed
Beach (19)
Viewed
Concierge (40)
Viewed
Deluxe Room (23)
Viewed
Family Suite (73)
Viewed
Main Pool (28)
Viewed
Ocean View (36)
Viewed
Resort View (37)
Viewed
Dining (50)
Viewed
Rooftop Pool (31)
Viewed
Superior Deluxe Lagoon (25)
Viewed
Superior Deluxe Ocean (32)
Viewed
The Hotel (56)
Viewed
Two Bedroom Presidential Suite (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (9)
Viewed
Room/Suite (1)
Viewed
Dining (2)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
1.5 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 182 in Cancun
5,423 reviews
2.9 km away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#11 of 182 in Cancun
8,088 reviews
15.7 km away
Moon Palace Cancun
Moon Palace Cancun
#22 of 182 in Cancun
19,631 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Paradisus Cancun
Paradisus Cancun
#21 of 182 in Cancun
8,153 reviews
8.1 km away
Sun Palace
Sun Palace
#9 of 182 in Cancun
5,686 reviews
2.8 km away
Dreams Sands Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €419 - €745 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, BookIt.com, Expedia, Hotels.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#12 Top resorts Hotel in Cancun
#13 Luxury Hotel in Cancun
#13 On the Beach Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
578 questions
Ask a question

See all questions (578)

Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are very comfortable.”
 of 5 bubbles Dmfltva, 16 Jan 2017 | Read review
“Ask for an ocean view room, 2nd floor and above. The higher the better!”
  • Morning Sun Rise!
 of 5 bubbles baezka, 13 Jan 2017 | Read review
“I think all the rooms are nice. balcony with nice bed, jacuzzi in the room. We didn't have a beach view but our lake view was awesome”
 of 5 bubbles Jonnyd, 12 Jan 2017 | Read review
“Rooms with best view are on the ocean side. High floors could see further and less noise from beach, but spend more time on elevators.”
 of 5 bubbles 938hannahs, 12 Jan 2017 | Read review
“We had a family suite - it included adjoining rooms one with a king bed and one with 2 doubles. Perfect for teenagers or young families.”
 of 5 bubbles maraleesobotka, 12 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay