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Beach Palace

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#14 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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Beach Palace
Beach Palace
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5,522 Reviews from our TripAdvisor Community

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Showing 4,468: English reviews
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Cancun, Mexico
Reviewed yesterday NEW

Emma does a great job in the Fitness Center. Liza Delfina is very good on Room Servise. Antonio is a wonderful pool concierge. Restaurants staffs are all very good. Alcohol selection is very good. Waiters at Pool Bar r very attentive. New equipment in Fitness Center.

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Helpful?
Thank marilynakey
Holtsville, New York
Reviewed yesterday NEWvia mobile

This is our 3rd trip to Beach Palace and we love it! The resort is beautiful, the beach is amazing and the staff is extremely accommodating! Especially Emma at the gym and Krystal at the kids center! I highly recommend this resort if you are looking for a relaxing all inclusive experience!!!!

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Thank doublea726
Troy, New York
Reviewed yesterday NEW

Lets start with the good. The best bar we found to chill out at was the sky bar Fernando, Anayel and Juan Carlos where the best. The sunsets where beautiful. What was a disappointment was the buffet it was never and I mean never kept up with food always running out never replaced timely. The cooked to order was always...

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Thank Frank C
New York
Reviewed yesterday NEW

Beach Palace has the great beach in Cancun. the color, the wave, the sand are all perfect. Very nice location. you can walk on the blvd and shop in the local mall or get car rental for cheap right around across the street. Staffs are very friendly. probably most friendly in Cancun. Restaurants staffs are very helpful and hardworking. even...

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Thank SnakeNYC
Winchendon, Massachusetts
Reviewed yesterday NEW

My family recently spent the week at the Beach Palace. The entire experience was fantastic from arrival to departure. The staff were friendly and eager to please. Special shoutouts to Emma from the gym. She was so friendly during my workouts at the gym and while at the pool with my daughter! Also my kids loved Lifeguard Daniel. He had...

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Thank Cheryl L
Maple Valley, Washington
Reviewed 2 days ago NEW

This was our first trip to Beach Palace (or an all inclusive). We had an excellent stay and will be returning! The location was good, and although there was 24 hour construction on both sides we were undisturbed by it. Staff was generally helpful, welcoming and very friendly. The highlight of the staff was Arturo, the main bartender at the...

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Thank FeelinFroggy77
Los Angeles, California
Reviewed 2 days ago NEW

The hotel itself is great - on the beach, good restaurants, large rooms with balconies. But it is the staff that make you want to come back. From the moment you walk in, you are greeted warmly, and treated with gracious, friendly professionalism. A shout out especially to Gemma who cleaned our room every day with unfailing good humor, Janett...

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Thank Nancy N
Missouri
Reviewed 2 days ago NEW

Went on our yearly Cancun vacation. Upon check-in, we were given the introduction run down on our resort information, and after turning down the offer for a 90 minute vacation club pitch, the mood of the guy turned cold real quick, and he didn't want to help us with any answers for the rest of the week, which is okay...

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1Thank KCAztek
Boston, Massachusetts
Reviewed 2 days ago NEWvia mobile

We traveled to the Beach Palace from February 17 - 24 with our two girls, 11 and 13, another family with two children, 11 and 14, and a family friend. So there were nine of us all together. We have been traveling to Mexico with our children for the past four years, never staying at the same place twice because...

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Thank kweiderman
Reviewed 2 days ago NEW

This is our second year in a row coming to the Beach Palace. We have been Palace Resort members for the past 15 years! The atmosphere is wonderful! You are close enough to everything around in Cancun if you want to go out. If not, you really do not even need to...everything is right here at your finger tips! I...

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1Thank Velma V
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear Velma V, Thank you for choosing Beach Palace! We're glad to know this is the second year in a row, since you're part of the Palace Resorts family as a member, of course you have many options to stay during your vacation, so it is a true honor for us to know we are your option number one, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €410 - €701 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 Luxury Hotel in Cancun
#14 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
598 questions
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Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view corner suites r very nice.”
 of 5 bubbles marilynakey, 27 Feb 2017 | Read review
“if you want a lot of restaurants, think again for this hotel. all others are great.”
 of 5 bubbles SnakeNYC, 27 Feb 2017 | Read review
“Request an ocean view”
 of 5 bubbles 868cheryll, 27 Feb 2017 | Read review
“You will hear elevators if they give you a room right in from of the four doors.”
 of 5 bubbles KCAztek, 26 Feb 2017 | Read review
“Usually if you pay an extra charge, you get an ocean view rom”
 of 5 bubbles janej723, 25 Feb 2017 | Read review
5 of 5