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Beach Palace

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#14 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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1 room 2 adults 0 children
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Beach Palace
Beach Palace
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5,508 Reviews from our TripAdvisor Community

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Showing 4,453: English reviews
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New York City, New York
Reviewed yesterday NEW

The sports and entertainment staff was incredible! They were so friendly, inclusive and energetic. They organized many daily activities, contests, games and shows! My family left there with tons of prizes, and new friendships. Rene, Lucia and Kristell were so great to us, and really made our stay unforgettable.

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Helpful?
Thank khall619
New York, United States
Reviewed yesterday NEW

Beach Palace is an amazing resort with outstanding staff, excellent food, comfortable rooms. I love the sky deck which extends the day in the sun. The resort is beautifully maintained but the best part is being pampered by talented, friendly staff.

Review collected in partnership with this hotel
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Thank Adreenne H
Toronto, Canada
Reviewed yesterday NEW

This is a very nice hotel but the construction noise and dust from the hotel next was very bad. We got moved from the Moon Palace to the Beach Palace, if we has known about the construction, we would have not moved and taken our money back

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1Thank winelover760
Isle of Wight, United Kingdom
Reviewed yesterday NEW

The hotel the staff are truly amazing, you will have so much fun here. The location is to die for. Lots to see and do in the area and the entertainment team are the best. Look up Joshua he is your manespecially for Coco Bongos.

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Thank karcat
Western Springs, Illinois
Reviewed yesterday NEW

The beach and view from our room were exactly what we were looking for. This place is perfect for families. Our kids loved it. The wait staff and chefs at hotel were excellent and always had exactly what our daughters were looking for at every meal. We will be returning.

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Thank Stephen Craig P
Louisville, Kentucky
Reviewed 2 days ago NEW

It was a wonderful surprise!! Great staff with incredible hospitality! Definitely will go back! Thanks to the staff!We feel we made friends for life. The staff was a huge part of the experience. Every restaurant was awesome, shows great, and view is fantastic!!

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Thank judybV6011AX
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear judybV6011AX, Thank you so much for your review. We appreciate your comments as they definitely motivate us to keep working and providing the best experience. Our staff plays a big role in Beach Palace, we are aware of their kindness and devotion to their job, when you really enjoy what you're doing it is impossible to make it wrong,...

Buffalo, Minnesota
Reviewed 3 days ago NEW

enjoyed our stay, excellent service, great food, will stay again. Will recommend to a friend. enjoy all of the palace resorts we have stayed at. All workers at resort were very helpful and fun to be around. Would like better night entertainment such as more music or comedy or singing groups.

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Helpful?
Thank dwayneharoldk
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear dwayneharoldk, We would like to thank you for choosing Beach Palace. It is a great honor for us receiving your kind comments. Our staff works very hard and they're totally devoted to their job, we're very proud of the service we offer, thank you for pointing that out! We will also take in consideration your comments regarding the nightly...

A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

Beach Palace is a great vacation spot along with the workers there . This is the 3rd year we have been here and love location ,size, and the people here. Met Emma this time around great Workout instructor :). Look forward to next visit !!Thanks Emma

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Thank A TripAdvisor Member
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear Guest, First and foremost, thank you for choosing Beach Palace and for being a loyal guest. It is because of our loyal guests like you that we work harder everyday, always thinking in your satisfaction and to make of your vacation a memorable experience. And thank you for your comments about Emma, I'm quite sure she will enjoy reading...

Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Me and my Partner stayed at Beach Palace last May 2016 for 12 nights and we had such an amazing holiday honestly. From the food to the friendly happy staff everything was outstanding. Restaurant food was tasty and to a high standard, cocktails & shots were always flowing and were lovely even the sports bar staff Rigoberto, Luis, Carolina spectacular...

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Thank Sean_Drayson
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear Sean_Drayson, We are delighted with your review, thank you so much for your kind comments! This is exactly the kind of experience we want to deliver to all of our guests. We love creating unforgettable experiences and memories, we work very hard for this and it results rewarding for us to know we did achieve such an amazing vacation...

Strongsville, Ohio
Reviewed 4 days ago NEW

A great Hotel with many amenities in a great location. Only 20 minutes from the airport and close to many other activities in the area. You can walk to shopping and take the bus to many other locations. The service and facilities are wonderful. The food was fantastic.

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Thank P S
Concierge_Hotel_Zone, General Manager at Beach Palace, responded to this review

Dear P S, Your comments are very appreciated. Thank you for sharing them with us! Yes, as you mention, Beach Palace has a quite privileged location, we're close enough from shops, restaurants, night clubs and more as to get to them just walking, but far enough as to be able to sleep properly during night. Thank you for choosing us!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 

Additional Information about Beach Palace

Address: Blvd. Kukulcan Km 11.5 | Hotel Zone, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €422 - €703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#7 Family Hotel in Cancun
#13 Top resorts Hotel in Cancun
#14 On the Beach Hotel in Cancun
#14 Luxury Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Beach Palace staff and other travellers.
596 questions
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Questions? Get answers from Beach Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a beach view”
 of 5 bubbles jmdevries, 18 Feb 2017 | Read review
“all rooms are lovely!”
 of 5 bubbles Demileighox, 15 Feb 2017 | Read review
“Two basic room types: ocean view and lagoon view. Ocean view rooms are amazing and offer spectacular sunrises.”
 of 5 bubbles LOHILL, 14 Feb 2017 | Read review
“Middle of the resort- higher floor to your liking”
 of 5 bubbles 150debrag, 13 Feb 2017 | Read review
“We never heard a sound from the other rooms.”
 of 5 bubbles swhite681, 13 Feb 2017 | Read review
5 of 5