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29/10/2017 30/10/2017
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    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    +1 800-635-1836
    Hotel website
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    1 room, 2 adults, 0 children
     43 people are viewing this hotel
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    US$500US$527
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    Traveller (7532)
    Room & Suite (1934)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “oriental lounge” (188 reviews)
    “el alamo” (169 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sun Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,178)
    There are newer reviews for Sun Palace
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    2,041 - 2,045 of 5,422 reviews

    Reviewed 8 January 2015

    I was amazed by the experience I had there in every aspect. The hotel is amazing and worth every penny, not to mention the all inclusive system that includes not only food and drinks but also spa and excursion, using the "Resort Credit" (you´re granted...More

    1  Thank DanielBiasoli
    Response from pwinkler, General Manager at Sun PalaceResponded 9 January 2015

    Thank you for being amazed and writing about it. This is our goal, to amaze every client. We don't always succeed but we sure try. I do hope this means a speedy return in a close future. Our best wishes, pwinkler@palaceresorts.com

    Reviewed 7 January 2015

    We stayed here for 12 days and 11 nights and have few complaints. We absolutely recommend this place for any couples wanting a great get away but can not give it an excellent overall review for a 5 Star Hotel as it is the oldest...More

    6  Thank Nola R
    Response from pwinkler, General Manager at Sun PalaceResponded 9 January 2015

    You are one of the select few who really has a lot of travel under the belt. Your comments are quite precise and will serve as guide for our constant quest of improvement. There is no price for such qualified advice. Thank you! In general...More

    Reviewed 7 January 2015

    Nice because no children hotel ! Love kids but this was nice for a change ! Food, room, service all second to none ! View was outstanding ! Went to there sister hotel moon palace ! Family hotel ! Well !! Never seen a hotel...More

    1  Thank ferguson562
    Response from pwinkler, General Manager at Sun PalaceResponded 9 January 2015

    Sun Palace thanks you right back. Thank you for preferring us. Thank you for trusting us and thank you for traveling with that open-mindedness that makes of the adventures of long range travel an agreeable experience. And yes, the Moon Palace is hugh and will...More

    Reviewed 7 January 2015

    Another excellent stay at Sun Palace December 9-14 2014! We returned again this year after having such a great vacation here last year. My brother and his girlfriend met us and we had a great time at the resort...only ventured out one night....everything you need...More

    4  Thank Ricardo B
    Response from pwinkler, General Manager at Sun PalaceResponded 10 January 2015

    And let us know when yu will be doing so. We are very honored by guests who return and want to give an even better vacation than the year before. You know we are always at your service. Do not be shy to write me....More

    Reviewed 6 January 2015 via mobile

    This resort has the perfect balance of party and relaxation. They have divided the hotel into two parts which means you can be involved with games and activities on one side or relax in a quiet setting on the other side. Drinks are not watered...More

    6  Thank Emma L
    Response from pwinkler, General Manager at Sun PalaceResponded 7 January 2015

    Very kind words. But I must ask: Why four points? Your review is quite complimentary to our resort. What did we miss? My mail is below if you'd care to expand. But most importantly, we hope to see you soon again. We have to achieve...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$351 - US$704 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Cancun
    • #8 On the Beach Hotel in Cancun
    • #8 Top resorts Hotel in Cancun
    • #8 Luxury Hotel in Cancun
    • #8 Spa Hotel in Cancun
    • #17 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, Agoda, Booking.com, Cheap Tickets, Hotwire, Evoline ltd, Cancelon, TripOnline SA and getaroom.com so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Sun Palace Hotel Cancun ,
    • Cancun Sun Palace
    Add Photo Photos
    Traveller (7532)
    Room & Suite (1934)
    Pool & Beach (1592)
    Dining (1026)
    Hotel & Grounds (3436)
    Bathroom (90)
    Business Centre & Event Rooms (32)
    Family and Play Areas (25)
    Nearby
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    Ask a question
    Questions & Answers
    gymrats11
    18 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! You can find our wine selection directly from our incredible app "Palace resorts" which can be found on the official store for your android and apple devices. You will... More
    0
    Votes
    SkigirlSteph
    17 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear SkigirlSteph, Thank you so much for getting in contact with us! Our entertainment department organizes different activities through the day such as dance lessons, paddle-yoga, beach volley ball and volley-ball on the... More
    0
    Votes
    gymrats11
    17 October 2017|
    Answer
    Response from GM_MoonPalaceCancun | Property representative |
    Dear gymrats11, Thank you so much for contacting us! Definitely, we have a fully equipped gym for those who want to stay active during their vacation. It has everything you need for a complete routine. Should you have... More
    0
    Votes
    Room Tips
    "All of their Rooms are Beach facing, you really can't go wrong. We prefer the right side by the activity..."
    Read review
    "Choose a sea view room on floors 7 or 8"
    Read review
    "The Oceanview rooms with concierge service are the best"
    Read review
    "The room was gorgeous well stocked, clean as can be. the ocean view was breath taking in the morning..."
    Read review
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