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Sun Palace

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Traveller (7815)
Room & Suite (2062)
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Overview
  • Excellent75%
  • Very good18%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“oriental lounge”(189 reviews)
“steak”(866 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Sun Palace
Special Offer: Package Deal
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Special Offer: Package Deal
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,566)
There are newer reviews for Sun Palace
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5,772 results
Traveller rating
4,167
1,128
337
89
51
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4,167
1,128
337
89
51
Show reviews that mention
All reviewsthe concierge leveloriental loungesteakel alamopablo winklerla trattoitalian restaurantlobby baralamo restaurantroom serviceconcierge dinnerour honeymoonchef's dinnerresort creditactivity poolfire showdinner on the beach
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2,041 - 2,045 of 5,772 reviews
Reviewed 11 May 2015

We stayed at the Sun Palace from May 2 to May 9, 2015. This is probably our 10th time staying at this hotel. It really feels like home. We made it a point long ago to get to know the staff and they remember us...More

Thank CindyHopper
Reviewed 10 May 2015

my husband spent a lot of time researching and making sure everything will be pitch perfect for our honeymoon. we were in the Concierge, balcony and we were so excited when we got there with the little sweet smell flower greeting us, but when we...More

13  Thank Jason and Yuri S
Reviewed 10 May 2015

I don't know where to begin. So let me start with why I don't give a 5 rating. I would give a 4.4 because of the lack of detailed to some maintenance type things such as peeling paint and a little bit of a worn...More

2  Thank rmdtmd
Reviewed 10 May 2015

First of all we would like to thank Pedro at the pool bar, Alejandro pool side server, Ruby pool side service, Trisha, Felisha, and Marcelo from the entertainment staff. You guys are truly the Sun Palaces heart and soul. If it were not for you...More

11  Thank david l
Reviewed 10 May 2015 via mobile

The sun palace is an amazing resort with excellent service ! They treat you like kind and queens and will go above and beyond to take care of you ! I wil l100% return back to this resort without hesitation . The resort also smells...More

1  Thank angieex629
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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$355 - US$644 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Top resorts Hotel in Cancun
#9 Luxury Hotel in Cancun
#9 Spa Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$355 - US$644 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Top resorts Hotel in Cancun
#9 Luxury Hotel in Cancun
#9 Spa Hotel in Cancun
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (7815)
Room & Suite (2062)
Pool & Beach (1633)
Dining (1051)
Amenities (90)
Business Centre & Event Rooms (32)
Family and Play Areas (27)
Questions & Answers
Ask a question
Philipwoodw
20 May 2018|
Answer
Response from Dan T | Reviewed this property |
Yes they do have USB charging ports
0
Votes
Keiran B
18 May 2018|
AnswerShow all 6 answers
Response from GM_At_HotelZone | Property representative |
Thank you so much for sharing your concerns with us Keiran B, it will be a pleasure to host you at Sun Palace, we hope to choose us. Also, please note that due to the tropical weather in Cancun, forecasts are usually... More
2
Votes
Google Translation
Keiran B
13 May 2018|
AnswerShow all 3 answers
Response from GM_At_HotelZone | Property representative |
Dear Keiran B, Thank you so much for contacting us and sharing your question with us. Usually, as long as the sporting event is not a Pay Per View, we should have it available since we have many sports channel at our lobby... More
1
Vote
Room Tips
"Don’t use the whole bottle of bubble bath in the hot tub lol"
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"Select the ones closer to the lobby if you don't want to do a lot of walking"
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"Concierge was great!"
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"well maintained and clean"
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