We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Sun Palace

    Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$601
          US$571
          Great Deal
          US$595
          US$595
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          Beach Palace
          5,870 reviews
          #13 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,035 reviews
          #23 of 175 hotels in Cancun
           
          Overview
          • Excellent74%
          • Very good19%
          • Average5%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “oriental lounge” (188 reviews)
          “el alamo” (166 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Offers from Sun Palace
          Special Offer: $1500 Resort Credit
          Hotel deals
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          Beach Palace
          5,870 reviews
          #13 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,035 reviews
          #23 of 175 hotels in Cancun
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$571.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "61b5eb7c36ba4516aee3d348cf71a9b2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152894,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"61b5eb7c36ba4516aee3d348cf71a9b2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":601,"lowestMetaPrice":571,"additionalPartner":false,"highestMetaPriceDisplay":601,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":601,"lowestMetaPrice":571,"highestMetaPriceDisplay":601,"hotelName":"Sun Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYxYjVlYjdjMzZiYTQ1MTZhZWUzZDM0OGNmNzFhOWIyIiwiQUlLIjoiNWM4NTQ5ODVhYzU1NDU5Nzg0MmVjOGZjMTkxYjhkNjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$571", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109215330":"HotelsCom2IB","65683243":"Hotwire","36039270":"BookingCom","32615993":"Expedia","79422231":"CheapTicketsEWS","53908377":"TravelocityEWS","78869804":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (5,977)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 5,977 reviews

          Reviewed yesterday via mobile

          It's been 20yrs sense or last visit to the Sun Palace. It was just like our first visit, the best ... We stayed in room 631 great view. The room had everything you needed and more. Bed was great, we slept at the Palace better...More

          Thank Jay G
          Reviewed yesterday

          This is the life. Raise a hand and someone is by your side in an instant. Very respectful, friendly and helful team. Nothing is an issue. Room is great. Beds comfy. Room service throughout day/night. Towels changes twice daily if required. Whats not to love....More

          Thank Janet F
          Reviewed yesterday via mobile

          Abimael, Janni, Carlos, and Chocolate have amazing guest service. We arrived in Cancun during rainy season and our whale shark trip was canceled. We were bummed, but Sun Palace booked us on. Cenote tour. If it rains, go to a cenot No bad days! Thank...More

          Thank Laura C
          Reviewed yesterday

          This was our first visit to a palace resort every thing from the time we stepped out of our taxi was superb!! The staff were very friendly and helpful in every way. Breakfast and lunch in the buffet restaurant were super.the beach snack bar was...More

          Thank sims0409
          Reviewed 2 days ago

          Hotel staff food was amazing infact holiday was out of this world ..rooms with the jacuzzi in were amazing optics in your room so no excuse not to drink..even had hair straightners and hairdryer in the room ..no need to take towels use as many...More

          Review collected in partnership with this hotel
          3  Thank claire8834
          Le Blanc Spa Resort
          5,774 reviews
          #1 of 175 hotels in Cancun
           
          Secrets The Vine Cancun
          8,337 reviews
          #4 of 175 hotels in Cancun
           
          Beach Palace
          5,870 reviews
          #13 of 175 hotels in Cancun
           
          Paradisus Cancun
          9,035 reviews
          #23 of 175 hotels in Cancun
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Restaurant
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Free Parking
          • Breakfast included
          • Shuttle Bus Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$365 - US$623 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Romantic Hotel in Cancun
          • #8 On the Beach Hotel in Cancun
          • #8 Top resorts Hotel in Cancun
          • #8 Spa Hotel in Cancun
          • #8 Luxury Hotel in Cancun
          • #17 Family Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Hotels.com, Hotwire, Travelocity, Booking.com, TripOnline SA, Evoline ltd, Cancelon, Cheap Tickets, Hotel.de, Priceline, getaroom.com and HotelQuickly so you can book your Sun Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Sun Palace Hotel Cancun ,
          • Cancun Sun Palace
          Add Photo Photos
          Traveller (7314)
          Room & Suite (1911)
          Pool & Beach (1568)
          Dining (1007)
          Hotel & Grounds (3287)
          Bathroom (88)
          Business Centre & Event Rooms (32)
          Family and Play Areas (24)
          Nearby
          Club Regina Cancun
          299 reviews
          .41 km away
           
          Bel Air Collection Resort & Spa Cancun
          2,700 reviews
          .29 km away
           
          Oleo Cancun Playa
          1,602 reviews
          .14 km away
           
          GR Caribe by Solaris
          3,107 reviews
          .49 km away
           
          Nearby Restaurants
          Restaurante Benazuza
          821 reviews
          1.09 km away
          Black Hole
          320 reviews
          1.07 km away
          NAVIOS Fusion Mexican Food
          696 reviews
          .18 km away
          El Galeon del Caribe
          117 reviews
          .55 km away
          Nearby Attractions
          Playa Delfines
          4,149 reviews
          2.00 km away
          Dolphinaris Cancun
          3,190 reviews
          4.03 km away
          Museo Maya de Cancun
          1,878 reviews
          3.36 km away
          El Rey Ruins (Zona Arqueologica El Rey)
          1,353 reviews
          1.93 km away
          Questions & AnswersAsk a question
          Simon B
          Hi we are booked for September 13 2017 for 2 weeks, we are booked with Thomson in a deluxe double room with terrace or balcony, how much would it be to upgrade our room thanks
          20 June 2017|
          Answer Show all 3 answers
          Response from traceyanna1975 |
          Simon B, I had this problem. I think if you are using the trip advisor app it doesn't show. Use a device you don't have the app on in order to get on the main website. Then click on your name on the top right corner which... More
          1
          Vote
          traceyanna1975
          Hi, we are staying at the Sun Palace for our honeymoon on 30th August this year for two weeks. We're currently booked in a junior suite. Will there be any concierge rooms available at this time and if so how much will it cost to upgrade please? Many Thanks
          18 June 2017|
          Answer Show all 4 answers
          Response from Concierge_Hotel_Zone | Property representative |
          Dear traceyanna1975, Thank you so much for contacting us! It will be our pleasure to host you during your upcoming visit to Cancun. I've shared my email address with you through Private message, please be so kind to read... More
          1
          Vote
          Room Tips
          "They will offer an upgrade. No need. Room looked on to building but could see lagoon and Sea. Why pay more..."
          Read review
          "Be careful on the marble floors if you open the door to the balcony. The humidity makes them super wet and..."
          Read review
          "room 624...it is now concierge - concierge is not worth it but the room is great"
          Read review
          "Rooms come equipped with hairdryers and straighteners so no need to pack these, a host of little luxuries..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing