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Blvd Kukulcan Km 17, Cancun 77500 Mexico
38 people are viewing this hotel
Hotel direct offer!Code 10% Off: EXTRA10
Expedia.com
US$381
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Priceline
US$382
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Snaptravel
US$338
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Free cancellation until 17/06/22
Iberostar.comUS$381
Booking.comUS$382
Lol.travelUS$411
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Pool & Beach (1889)
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Cancún
Updated 01/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 268 in Cancun
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
See why so many travelers make Iberostar Selection Cancun their all-inclusive resort of choice when visiting Cancun. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travelers like you. Guest rooms offer amenities such as a flat screen TV, a minibar, and a refrigerator, and guests can go online with free internet access offered by the all-inclusive resort. Iberostar Selection Cancun features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to Iberostar Selection Cancun, free parking is available. For those interested in checking out Avenida Kukulkan (2.6 mi) while visiting Cancun, Iberostar Selection Cancun is a short distance away. While visiting Cancun, you may want to try some lobster at one of the nearby restaurants, such as Harry's Cancún, Puerto Madero, or Porfirio's Cancún. We’re sure you’ll enjoy your stay at Iberostar Selection Cancun as you experience all of the things Cancun has to offer.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Golf course
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Tennis court offsite
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
Hotel links
Special Price:Code 10% Off: EXTRA10
7718Reviews1377Q+A100Room tips
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Most Recent
toby m wrote a review Yesterday
Chacmuchuch, Mexico3 contributions
Miguel at guest services sucks. He is the worst. Pool is under construction and you need to stay away. Pool is also covered with holes and hurts your feet if you try walking. Your COVID tests will be $35 each and the reception is not helpful at all. The rooms are moldy. The beach is also not ideal, with rocks at the shore.
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Date of stay: May 2022Trip type: Travelled
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Pam D wrote a review Sep 2021
New York City, New York24 contributions21 helpful votes
Hotel's Favourite
We stayed at this resort in August 2020. We had an ocean view room in the 1st floor of the main building. The room was clean and decent with a balcony. It is a typical room. While there our friends were gold members so we decided to upgrade (for an extra cost) during our stay as well and it was worth it!! We had private beachside service the server ISRAEL was beyond amazing and accommodating to our group! We visited all the restaurants including the buffet and the food was good and fresh. My favorite restaurant was the hibachi. The grounds were very well kept and clean. The resort is not too big so you can around by foot to anywhere you have to go. Our other family members stayed at a beachside villa with a private pool, that is worth it if you are looking to be more private. We visited the Spa as well and the service was great we had couple massages and we used the pool and sauna that was included. You can easily be there for half a day just relaxing. Also, the resort lobby smells amazing!!!! I know this may sound silly to mention but if you visit you will see what I mean! The covid testing process was easy and seamless. Plan ahead! But overall, I would recommend a stay here for couples or families and I would love to go back someday!
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Date of stay: August 2021
4 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded 2 Sep 2021
Dear guest, We would like first of all to thank you for your kind review of your recent holiday at Iberostar Selection Cancun. Such a friendly review of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your pleasant review of our hotel and hope that Iberostar will continue to provide you with excellent holiday experiences in the future. Best Regards, Quality Manager Iberostar Selection Cancun
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Jerome M wrote a review 16 May
1 contribution
We stayed 9 nights from the 26th April for my brothers wedding. Arriving at the hotel, we thought wow, smell fresh, look lovely and staff welcoming. Got our keys and headed to our balcony room with Seaview and it was like we time travelled via the elevator. The wow factory had ended once I stepped out the elevator. The decor, dated, the bathroom extremely date with a bath tiled in and looking really poorly cleaned and maintained, so much so you didn't want to stand it in. The curtains to the balcony were mucky once you had a close look and the bed was uncomfortable. I complained the next morning and they upgrade us to a villa, slightly better in terms of decor but not much better, so much so my misses wouldn't stand in the shower without slippers, no bottled water in the villa's, you have to ask at reception for a bottle and travel to the first floor to fill them up. As for the food, if you are not a pork eater then good luck, pork dishes would be right next to the non-pork dishes which mean utensils mixing, the options on what to eat was limited for most of us. To top it off, one of our party found worm on their lettuce, the potato salad and salad at the wedding had bacon, even though they were told, strictly no pork or shell fish. All in all, I got tired of complaining and didn't want to spoil my brothers wedding so I just stuck it our or jump in our hire car and leave most days. I for one will definitely not be stopping at another Iberostar, even if I am paid.
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Date of stay: April 2022
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Jamaree P wrote a review 16 May
2 contributions
The beach was great, great place to stay with your family and friends. The staff was very friendly and very welcoming. Franco always put a smile on faces and lights up the room. He was very helpful in directions and fun things to do.
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Date of stay: May 2022Trip type: Travelled
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Julian Jordan wrote a review 15 May
2 contributions1 helpful vote
I had a wonderful time here at the resort. I really enjoyed the service. The drinks and the food was amazing. Thank you guys for making a memorable experience. Carlos was great. I really enjoyed the games that we played at the pool.
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Date of stay: May 2022Trip type: Travelled
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Nermeen J wrote a review 14 May
1 contribution
All the staff are amazing and very helpful. Litzy was awesome and made sure to do her job. She was there whenever we needed help. It was so much fun staying at the hotel and we absolutely will do it again because of Litzy 💞💞💞
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Date of stay: May 2022Trip type: Travelled
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rtt6998 wrote a review 13 May
1 contribution
Rooms are dirty, black mold in the bathroom, dirty walls, tiny bugs on the floor, balcony doors are hard to open. The buffet is the same food every night, usually cold, and desserts are frozen not home made. Just a run down property, staff doesn't seem happy. Not worth the money, there are much better places.
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Review collected in partnership with Iberostar
Date of stay: May 2022
Value
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Brandon P wrote a review 12 May
1 contribution
I never thought that much fun could be that affordable. Everything, facilities and staff were great. Food was phenomenal. Went above and beyond to accommodate everyone and make sure vacation was perfect. Guadalupe down at the beach club was the single most impressive person I’ve encountered in hospitality. Took care of everything we needed before we even knew we needed it. That dude should be running his own resort. Couldn’t recommend enough.
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Date of stay: May 2022Trip type: Travelled
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Laura I wrote a review 12 May
1 contribution
First let us start by saying how unbelievably professional and friendly the entire staff is!! They went above and beyond to make us feel special and welcomed. The entertainment at the pool was fun and we met so many people there. We never left the resort even though we had planned on going on an excursion or two. We were simply comfortable and happy to enjoy the amenities at our resort. The biggest bonus was meeting Alexandra She has become someone we will keep in touch with for always. Alexandra checked in with us even when she wasn’t working to make sure that we had Everything we needed. We truly are grateful for all she did and for meeting such an amazing woman. Through Alexandra we met Mauricio who could not have worked harder to make sure we were happy and satisfied with our stay at Iberostar. Fernando was the Concierge we worked with. He too was amazing and knew us by name immediately again making us feel special and welcomed. Karla, Martha, Jay, and Jonathan were also just a few other names to mention who took personal time to help make sure our stay was happy and memorable. Thank you all at Iberostar Selection Cancun for all you did for us. Louis and Laura Capasso
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Date of stay: April 2022Trip type: Travelled
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Karen N wrote a review 10 May
1 contribution
While the location and services was wonderful, our initial room was VERY tired and not clean (dust bunnies hanign off the walls) and the showers did not work. They tried to fix the shower and were unable to so we got upgrade to a CORAL level room which was lovely. The only problem is that when we showered the fire alarm went off. The food was not even close to 5 star. Many people at the pool were disappointed with the food- especially the Mexican restaurant where our dinner was all but inedible.
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Review collected in partnership with Iberostar
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Selection Cancún
Responded 6 days ago
Dear guest, Thank you for choosing our Resort as your holiday destination. We are glad to know that the attentive service of our team was the highlight of your stay. Allow us to mention that gastronomy is one of the pillars of our establishment, and we work on a daily basis to surpass ourselves, we know that dialogue with our guests is an important tool to help us to excel, therefore we thank you for your observations and apologize that you were not completely satisfied with our offer on this occasion. Furthermore, we regret that you were not completely satisfied with the room that we accommodated you in during your stay with us and that the bathroom was not to your liking. At our hotel we try to ensure that our guests have a wonderful stay in comfortable, spacious and spotless rooms as we know that it is paramount to a pleasant holiday. We are very sorry that we did not fulfill your expectations on this visit and we offer you a sincere apology for the discomfort that you encountered. Thank you for your feedback, we hope that you had a safe trip back home. Best regards, Quality Manager Iberostar Selection Cancun
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PRICE RANGE
US$250 - US$575 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar cancun hotel cancun, hilton cancun hotel, hilton golf spa resort cancun, hilton cancun resort
FORMERLY KNOWN AS
Iberostar Cancun
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
426
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Frequently Asked Questions about Iberostar Selection Cancún
Which popular attractions are close to Iberostar Selection Cancún?
Nearby attractions include Puerto Maya Cancun (0.8 km), Playa Delfines (0.6 km), and Mayan Museum of Cancun (0.8 km).
What are some of the property amenities at Iberostar Selection Cancún?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Selection Cancún?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Cancún?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Selection Cancún?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Selection Cancún?
Conveniently located restaurants include Restaurante Cüa, Bacoli Tratoria, and Condimento Restaurant.
Are there opportunities to exercise at Iberostar Selection Cancún?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Selection Cancún have an airport shuttle?
Yes, Iberostar Selection Cancún offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Iberostar Selection Cancún have airport transportation?
Yes, Iberostar Selection Cancún offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Selection Cancún?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Selection Cancún offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.