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Iberostar Cancun

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#17 of 182 Hotels in Cancun
Certificate of Excellence
GreenLeadersPlatinum level
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Iberostar Cancun
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4,141 Reviews from our TripAdvisor Community

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Showing 2,965: English reviews
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Reviewed yesterday NEWvia mobile

Me and my boyfriend stayed here end of July start of august! It was our first visit to Cancun and I can honestly say it was truly amazing!! When we first walked in the lobby the smell was amazing and the views were breathtaking and the welcome cocktail a very nice touch!!! The staff were amazing from the beach bar...

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2Thank Kellyt1988
Omaha, Nebraska
Reviewed 2 days ago NEW

For starters, we selected SuperShuttle for private transportation to/from the airport. It was very affordable and didn't have to sit in an overloaded, hot van with multiple stops. Our first visit to Cancun in over 7 years and it didn't disappoint. Upon arrival, we were greeted by the bell hop that told us to check in our luggage and it...

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2Thank JKBartling
Hicksville, New York
Reviewed 2 days ago NEW

This was our 2nd trip to Iberostar Cancun and 15th overall trip to an Iberostar Resort. Stayed 4 nites than we went to the Iberostar Maya. Service is top notch from the time we checked in to the time we left. We contacted Diana in guest services prior to arrival and all our request were taken care. Rooms were always...

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1Thank anthony c
Highlands Ranch
Reviewed 3 days ago NEW

Good hotel however the room service menu was small could have had more choices as well as the restaurants opener longer and not have dress codes such as dressing up. I can understand the clothes issue but not the dressing up for dinner you're on vacation.

Review collected in partnership with Iberostar
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1Thank DianaSKosters
Burnsville, MN
Reviewed 4 days ago NEW

I'll add another visitor who was very very surprised the Steak House was closed two consecutive nights. I noticed a review a few below mine with the comment four nights. What Gives Iberostar. LaHorma menu had been degraded. No Lobster Salad and very small Carrot Cake. Rooms, Beach, Drinks, Snack Bar, Mexican, Habachi and Buffet were excellent as usual. However,...

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1Thank COBBurnsville_MN
Cleveland, Ohio
Reviewed 5 days ago NEWvia mobile

We stayed for 4 nights 5 days at IBEROSTAR Cancun. We upgraded to Star Prestige status and didn't regret it one bit. From the moment we arrived Miguel took great care of us. We got 3 bottles of wine in our room, an espresso machine, upgraded room, a mini bar, priority reservations at the restaurants, and other extra perks. Down...

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Thank Sheila K
Des Moines, Iowa
Reviewed 6 days ago NEW

This resort was the ideal spot for this grandma, two sons, and their families. We all stayed in a villa, and had a pool just out the back of our rooms. We had the pool nearly to ourselves, so we actually spent little time on the beach, except for walks. Everything was so clean -- rooms, grounds, restaurants -- and...

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2Thank alicer12
Michigan
Reviewed 1 week ago NEW

Its a beautiful beach and location. The hotel is clean and pretty, but a little dated. The staff was very friendly and helpful. My only complaint was the food. Three of the nights out of 7 the steakhouse was closed , and you have to have reservations for anything except the buffet. We had to eat at the buffet which...

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1Thank wlbskb
missouri
Reviewed 1 week ago

10 years Cancun vetran. Stayed there with wife and kids for 6 nights last month. We had an ocean front suite. Checkig in was nice and easy, very nice and freindly staff. The room it self is spacious for a family of 4. My teen daughter slept on the fold out sofa, and enjoied privacy by closing the door that...

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1Thank basha20206
Auburn Hills, Michigan
Reviewed 1 week ago

Great facility. Great outdoor facilities. Great location. Food average to above average. Food selection was terrific. Gourmet restaurant was excellent. The Mexican restaurant was very mediocre. Drink selection was the best I have been to.

Review collected in partnership with Iberostar
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2Thank v8dart

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €237 - €606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Cancun 4*
Number of rooms: 426
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort
Hotel Style:
#4 Family Hotel in Cancun
#16 Top resorts Hotel in Cancun
#17 On the Beach Hotel in Cancun
#17 Luxury Hotel in Cancun
#17 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view on the North Side - Sunset and Sunrise views.”
 of 5 bubbles JKBartling, 19 Feb 2017 | Read review
“Ask for upper level facing the pool and ocean”
 of 5 bubbles anthonyc742, 19 Feb 2017 | Read review
“choose lower level rooms.”
 of 5 bubbles COBBurnsville_MN, 17 Feb 2017 | Read review
“Ask for pool view higher up”
 of 5 bubbles wlbskb, 14 Feb 2017 | Read review
“You will have a good view even at the base level”
 of 5 bubbles basha20206, 14 Feb 2017 | Read review
5 of 5