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Iberostar Cancun

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Traveller (5958)
Pool & Beach (1119)
Room & Suite (909)
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Overview
  • Excellent65%
  • Very good24%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(326 reviews)
“gourmet restaurant”(177 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,019)
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3,458 results
Traveller rating
2,065
900
330
96
67
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2,065
900
330
96
67
Show reviews that mention
All reviewsstar friendsgourmet restaurantspecialty restaurantssteakpool barguest servicesbalcony roommagic showocean viewkids clubdinner reservationsentertainment staffthe main hotelprivate poolwater polomain buffetevening shows
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1 - 5 of 3,458 reviews
Reviewed yesterday via mobile

My husband and I returned after four wonderful days at the Iberostar Cancun. It is a beautiful resort, very well maintained, very clean and the people who work there make a difference with their kindness, from the reception, the girls who attend de coffee shop...More

1  Thank Rao1104
Reviewed 2 days ago

Stayed April 9 to 17th in a swimsuit suite and will speak to that experience in a minute. As to the resort in general it is excellent and they generally do everything right. Because it is on the smaller size you are a little restricted...More

2  Thank pauljames403
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, On behalf of the entire team and management of IBEROSTAR Cancun, we want to thank you for sharing your detailed review about your recent experience at our resort. We could not be happier to know that you had a wonderful stay with us...More

Reviewed 3 days ago via mobile

My husband and I stayed here from April 11th through the 16th for a friend’s wedding. We had such an amazing time. We stayed in the Garden Villas on the 3rd floor and ALSO HAD OCEAN VIEW from our room (room 3037). It was like...More

2  Thank Lisa M
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, Thank you for staying with us at IBEROSTAR Cancun on your recent vacations. It is an honor to read about how much you and your husband enjoyed your experience with us. We are pleased to know that you were delighted with our facilities,...More

Reviewed 3 days ago

The whole place was amazing. You could see the beech and the sea from every room and restaurant. Very clean everywhere. The staff were very helpful and caring. The kids club staff were excellent. Especially Fernanda who was so genuinely caring and interactive with children....More

Thank 269Lina
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, Thank you so much for taking the time to share your review about your travel experience at IBEROSTAR Cancun. We are happy to know that you and your family had and amazing vacation at our beautiful facilities, please know that every single detail...More

Reviewed 3 days ago via mobile

This was my second stay at Iberostar Cancun. My husband and I went last year and loved it, so I decided to bring my childhood friend here for her birthday. She kept pinching herself because she couldn’t believe how beautiful it was and how friendly...More

Thank forcows
Response from Quality Manager I, Quality Manager at Iberostar CancunResponded yesterday

Dear guest, On behalf of the entire team of IBEROSTAR Cancun, we would like to thank you for choosing us once again and for sharing your experience with the TripAdvisor community. We are elated to read so many beautiful words in your review describing your...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free Internet
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$225 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$225 - US$1,022 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Cancun
#17 Romantic Hotel in Cancun
#21 Business Hotel in Cancun
#22 Top resorts Hotel in Cancun
#23 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (5958)
Pool & Beach (1119)
Room & Suite (909)
Dining (420)
Family and Play Areas (147)
Amenities (79)
Business Centre & Event Rooms (30)
Questions & Answers
Ask a question
Linda H
23 April 2018|
Answer
Response from SmokoEdmonton_AB |
WiFi is free and worked very well in our room Bldg 54 and around the pool. Never tried at the beach. There was a loss of signal one afternoon but it seems that was a provider issue as the entire resort was affected and it... More
0
Votes
Paul B
20 April 2018|
Answer
Response from PackerGirl920 | Reviewed this property |
When I was there in Oct, the construction did not affect anything. You could hear some pounding in certain areas of the hotel, but I never noticed it. Did not hear a thing from the pool. I didn't have a villa, but if I... More
1
Vote
Room Tips
"Swim ups the way to go"
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"All rooms have a sea view so great,"
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"Request room facing Southward. A new building under construction to the North could be noisy if on the North..."
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"If you get an ocean view room, recommend overlooking the interior of the resort."
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