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The Westin Resort & Spa, Cancun

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Traveller (2632)
Room & Suite (988)
Pool & Beach (929)
Overview
Hotel website
Boulevlard Kukulcan KM 20, Cancun 77500 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
Additional information
Visit Hotel Website
Offers from The Westin Resort & Spa, Cancun
Hotel deals
Reviews (3,568)
Filter reviews
2,919 results
Traveller rating
1,009
1,005
478
251
176
Traveller type
Time of year
LanguageEnglish
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1,009
1,005
478
251
176
Show reviews that mention
All reviewsroyal beach clubhotel zoneel palmarbreakfast and happy hoursea stonesheavenly bedlagoon sideclose to the airportbreakfast buffetthe main hotelocean viewcocktail hourbeautiful beachprivate poolyogurtspring breakconcierge desk
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1 - 5 of 2,919 reviews
Reviewed 3 days ago via mobile

Very disappointed in this resort. It’s at end of the Hotel road and has nothing around it (no restaurants, shopping, etc..). Have not had hot water in shower during the whole trip. Service in the bars and restaurants was lacking. No entertainment on the property....More

1  Thank Jascy
Reviewed 3 days ago

This was a great place for our family. Lots of eating choices, great pool and access to the beach. We were looking for just a few days on relax after having spent time out exploring ruins, and cenotes and this was a great spot. Rooms...More

Thank Joanne K
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded 3 days ago

Dear Joanne K, We are delighted to know that you enjoyed your stay with your family especially knowing that you need to rest and relax after so many fun and interesting activities that this amazing area offers. That is exactly what we strive for, to...More

Reviewed 3 days ago via mobile

The room is nasty and gross because it is way too outdated. Stains are everywhere. I felt myself was living in a cheap cheap 30 dollars room. You are randomly chosen to live in these old nasty room without updated for centuries. Will not stay...More

Thank happyregi
Reviewed 3 days ago

We stayed at the Westin for 5 nights. The facilities and leisure areas were great although there was some construction going on during our stay so some of the areas were off limits. We used the restaurant for both breakfast and dinner on occasions and...More

Thank ToniC2211
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded 3 days ago

Dear ToniC2211, We truly appreciate your recent visit as well as the important comments and suggestions regarding your stay. We feel glad to know that you enjoyed our facilities and that our renovation works did not interfere with your vacation. We will be sending the...More

Reviewed 6 days ago via mobile

Yoga lessons are now being offered at the hotel.. The new fitness trainer - Ivan - offers daily yoga lessons.. he is a very nice, calm and helpful person and the lessons really help to relax.. well done!!!More

1  Thank Simona P
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa, CancunResponded 5 days ago

Dear Simona P, Thank you for your great recognition to Ivan, our Wellness Concierge! Yes, our new activity program is including Yoga on Monday, Wednesday and Friday in two different schedules and many other fun activities as Beach Volleyball and 3 mile walks in a...More

View more reviews
About
Description
Lounge endlessly at The Westin Resort & Spa, Cancun. Our our glorious resort in Cancun, Mexico features private beaches and four outdoor pools. We offer a luxurious Heavenly Spa by Westin™ as well as ...More opportunities to enjoy many water sports. Tennis, golf, a top-notch gym, and fascinating local tours and day trips are all available to you at The Westin Resort & Spa, Cancun. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Beachfront
Spa
Free Parking
Bar/Lounge
Free Internet
Air Conditioning
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
376
Price range
US$110 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Westin Resort & Spa Cancun Hotel Cancun
,
Westin Resort And Spa Cancun
,
Westin Hotel Cancun
,
Westin Cancun
,
The Westin Resort Spa Cancun
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Hotel class
Contact Information
Hotel Style
Luxury
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Number of rooms
376
Price range
US$110 - US$410 (Based on Average Rates for a Standard Room)
Also Known As
Westin Resort & Spa Cancun Hotel Cancun
,
Westin Resort And Spa Cancun
,
Westin Hotel Cancun
,
Westin Cancun
,
The Westin Resort Spa Cancun
,
Cancun Westin
Location
Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Photos
Traveller (2,632)
Room & Suite (988)
Pool & Beach (929)
Dining (304)
Amenities (154)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
LadyLavafish
19 September 2018|
AnswerShow all 2 answers
Response from The_Westin-Cancun | Property representative |
Hello, thank you for contacting us regarding your concerns. We highly recommend not to drink the water from the tap as in some other countries. However, we provide complimentary water bottles in each room (1 lt). Please let... More
0
Votes
mauld
14 September 2018|
AnswerShow all 4 answers
Response from The_Westin-Cancun | Property representative |
Hello! Thank you for contacting us! It will be a pleasure to host you in a few more days. No, the RBC rooms have not been renovated. The lounge at the RBC will be operating normally as well as our new Sports Bar. The... More
0
Votes
mauld
14 September 2018|
Answer
Response from The_Westin-Cancun | Property representative |
Hello again, the happy hour policy has not changed. It is offered from 4-6 pm in our RBC lounge for RBC guests; the cocktail includes hors d'oeuvres, sodas, juices, coffee, water, domestic drinks (e.g: wine, beer). Best... More
0
Votes
Room Tips
"Ask for a beach view."
Read review
"They have lagoon view rooms and sea view rooms the sea side looks nicer imo"
Read review
"Ask for a renovated room with an ocean view."
Read review
"Request the Westin Club Tower. Get higher up to avoid Pool Noise."
Read review
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