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24/12/2017 25/12/2017
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    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    +1 877-394-9146
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    24/12/2017 25/12/2017
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    US$996
    US$930
    SAVE US$66
    US$996
    US$996
    Traveller (5162)
    Pool & Beach (1162)
    Room & Suite (721)
    Overview
    • Excellent82%
    • Very good13%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el mercado” (205 reviews)
    “la bastille” (155 reviews)
    “club tower” (124 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Ziva Cancun
    Special Offer: Savings Of Up to 45%!
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (4,833)
    There are newer reviews for Hyatt Ziva Cancun
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    2,971 - 2,975 of 3,977 reviews

    Reviewed 1 July 2016 via mobile

    We have been fortunate and have stayed at a lot of nice places and this rivals them all. We LOVED every minute of our stay and we will be back!!! Thank you to Roberto, the MOST amazing host, at the adult only pool. Our servers,...More

    1  Thank kellytsimmons
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 4 July 2016

    Dear Kellytsimmons, First off, thank you for taking the time to write your review. We are thrilled you loved every minute of your stay. We will be happy to congratulate Roberto, for being an amazing host, the servers, Francisco, Diego, and Russell and the bellboy...More

    Reviewed 1 July 2016

    Beautiful beaches, gorgeous sunset, drink whenever and where ever you want. The Margaritas Bar is unforgettable. Very good service and very polite. The pools make you never want to get out! Great all inclusive resort, with excellent security.More

    Thank pcappucci
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 4 July 2016

    Dear pcappucci, Thank you for sharing your comments. I am glad you were able to forget all your worries and enjoy a stress-free vacation. It is great to hear you liked having been able to enjoy 24 food and beverages particularly the margaritas at Juana...More

    Reviewed 1 July 2016

    I have been to Cancun a handful of times, and this was my favorite hotel that I have stayed at. Will never stay anywhere else! The service was amazing, the food is great, & the property is gorgeous! We had such a great time.More

    Thank becccaabeee
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 4 July 2016

    Dear becccaabeee, First and foremost, thank you for taking the time to share your comments. We are thrilled to hear Hyatt Ziva has become your favorite hotel in Cancun. Thank you for pointing out how amazing the service was. We are looking forward to welcoming...More

    Reviewed 1 July 2016

    More

    Review collected in partnership with Hyatt Hotels
    Thank F6781ISrobertd
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 8 July 2016

    More

    Reviewed 30 June 2016

    Hyatt Hotel Ziva May 21-May 29 2016 visitors from United States Dolphin view room 2010 We booked our stay through Mitch/Kristie @ tripguy.com who arranged all the travel and transfers to/from the resort. Highly recommend working with them. I recommend bringing lotion sunscreen. Despite multiple...More

    6  Thank shelialee
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded 28 July 2016

    Dear ramcoach, First of all, thank you for choosing Hyatt Ziva and for taking the time to write your review. We want to let you know that we really appreciate and take serious care about all the comments you have shared about this recent stay...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$404 - US$972 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Cancun
    • #5 On the Beach Hotel in Cancun
    • #5 Luxury Hotel in Cancun
    • #5 Top resorts Hotel in Cancun
    • #27 Family Hotel in Cancun
    • #31 Romantic Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 547
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Hotels.com, Travelocity, Agoda, TravelUp, Hyatt Hotels Corporation, Cheap Tickets, Hotwire, Cancelon, Evoline ltd, HotelsClick and TripOnline SA so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Dreams Cancun Resort & Spa ,
    • Dreams Hotel Cancun ,
    • Dreams Cancun Hotel ,
    • Camino Real Cancun ,
    • Dreams Cancun Mexico ,
    • Cancun Dream Resort ,
    • Dreams Resort Spa Cancun ,
    • Cancun Dreams Hotel ,
    • Dreams Resort Cancun Mexico
    Add Photo Photos
    Traveller (5162)
    Pool & Beach (1162)
    Room & Suite (721)
    Dining (611)
    Hotel & Grounds (3113)
    Family and Play Areas (78)
    Bathroom (56)
    Business Centre & Event Rooms (11)
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    Ask a question
    Questions & Answers
    Anna E
    9 December 2017|
    Answer
    Response from Corey B | Reviewed this property |
    You’ll have to call Hyatt corporate or the Ziva and ask. I have no idea. We had no reason to be concerned. We ate and drank at all the restaurants; had zero problems.
    0
    Votes
    Room Tips
    "King Ocean View is the Best Deal"
    Read review
    "Ocean views are amazing. Also the sound of the waves crashing will quite quickly put you to sleep."
    Read review
    "Turquoise Adult Sky View Tower"
    Read review
    "Stay in Turquoize for pure luxury"
    Read review
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