We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hyatt Ziva Cancun

    Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    US$410
    US$379
    SAVE US$31
    US$406
    US$406
    Traveller (4445)
    Pool & Beach (1035)
    Room & Suite (643)
    Hyatt Zilara Cancun
    5,705 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,109 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,878 reviews
    #1 of 175 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,845 reviews
    #5 of 175 hotels in Cancun
     
    Overview
    • Excellent81%
    • Very good14%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el mercado” (185 reviews)
    “la bastille” (144 reviews)
    “club tower” (108 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Laundry Service
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hyatt Ziva Cancun
    Special Offer: Savings Of Up to 50%!
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Hyatt Zilara Cancun
    5,705 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,109 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,878 reviews
    #1 of 175 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,845 reviews
    #5 of 175 hotels in Cancun
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$379.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cancun hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "e19ad4e3acd048bbaae087ba38185649", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":152887,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[74312284],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2017},"checkout":{"day":4,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":396,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"e19ad4e3acd048bbaae087ba38185649","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":410,"lowestMetaPrice":379,"additionalPartner":false,"highestMetaPriceDisplay":410,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":410,"lowestMetaPrice":379,"highestMetaPriceDisplay":410,"hotelName":"Hyatt Ziva Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImUxOWFkNGUzYWNkMDQ4YmJhYWUwODdiYTM4MTg1NjQ5IiwiQUlLIjoiZWMxZTRlM2RkZmJiNDk0YTk5NmFlZjVhZjc3MGQ5Y2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "03/09/2017", "checkOut": "04/09/2017", "lowestPrice": "US$379", "hasDates": true, "hacComplete": true, "contentIdMappings": {"74312284":"BookingCom","79640882":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,188)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,460 reviews

    Reviewed yesterday

    Positives: 1. Great service. 2. Very competent food choices. 3. Clean rooms & facilities. Now negatives: 1. Relatively small room. 2. Slow room service. 3. Not too concern about the safety or well being of their customers. I am currently staying at this facility starting...More

    Thank Kyu S
    Reviewed yesterday via mobile

    This place is amazing! Great Service, food, drinks, and amenities. The grounds are exceptionally clean and the staff is very friendly and will go out the way to accommodate you. Location in perfect! You can walk off the resort and right into Cancun for dinner...More

    Thank dellarieb
    Reviewed 2 days ago

    Absolutely stunning resort. Located in an ideal area of the Hotel Zone in Cancun. Upon arrival you are greeted into a beautiful lobby with pool and ocean views. The service is also incredible. Those who are working at the front desk are very warm and...More

    4  Thank Michael M
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded yesterday

    Dear Michael M, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help...More

    Reviewed 2 days ago

    We just got back from a 5 day stay at the Hyatt Ziva! What an AMAZING resort. I usually don't like all-inconclusives because the food is subpar but WOW! We found something. For everyone! Our favorite was dinner at Lorenzo's and the breakfast buffet at...More

    Review collected in partnership with Hyatt Hotels
    Thank Cammie N
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded yesterday

    Deare Cammie N, Thank you for choosing Hyatt Ziva Cancun as host for your vacation, we highly appreciate your preference and the time you have taken to share with us a 5 stars review; your comments are extremely valuable to us and truly really help...More

    Reviewed 2 days ago

    Very Good, Food Entertainment and location. can walk down to shopping area closer which is secure. Excursions are expensive but in 7 days took 1 and one day took taxi to another shopping mall. Overall experience was good except that even after tipping ($1 for...More

    1  Thank ozziejatt
    Response from HyattZivaCancun, Director General at Hyatt Ziva CancunResponded yesterday

    Dear ozziejatt, Thank you for choosing Hyatt Ziva Cancun as host for your vacation and sharing with us your candid review; your feedback is extremely valuable to us. We must say all tips are included in our services, as we run under an All Inclusive...More

    Hyatt Zilara Cancun
    5,705 reviews
    #7 of 175 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    4,109 reviews
    #11 of 175 hotels in Cancun
     
    Le Blanc Spa Resort
    5,878 reviews
    #1 of 175 hotels in Cancun
     
    The Ritz-Carlton, Cancun
    2,845 reviews
    #5 of 175 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$340 - US$901 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Cancun
    • #6 Luxury Hotel in Cancun
    • #6 On the Beach Hotel in Cancun
    • #6 Top resorts Hotel in Cancun
    • #31 Romantic Hotel in Cancun
    • #33 Family Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 547
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, BookIt.com, Booking.com, Hyatt Hotels Corporation, Hotels.com, HotelPower, TravelUp, Cancelon, Travelocity, Agoda, HotelsClick, TripOnline SA, Cheap Tickets, Evoline ltd, getaroom.com, HotelQuickly and Hotwire so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Dreams Cancun Resort & Spa ,
    • Dreams Hotel Cancun ,
    • Dreams Cancun Hotel ,
    • Camino Real Cancun ,
    • Dreams Cancun Mexico ,
    • Cancun Dream Resort ,
    • Dreams Resort Spa Cancun ,
    • Cancun Dreams Hotel ,
    • Dreams Resort Cancun Mexico
    Add Photo Photos
    Traveller (4445)
    Pool & Beach (1035)
    Room & Suite (643)
    Dining (529)
    Hotel & Grounds (2686)
    Family and Play Areas (61)
    Bathroom (40)
    Business Centre & Event Rooms (10)
    Nearby
    Girasol Condo Hotel
    94 reviews
    .69 km away
     
    Hotel Riu Cancun
    10,004 reviews
    .70 km away
     
    Grand Fiesta Americana Coral Beach Cancun
    4,109 reviews
    .33 km away
     
    Krystal Grand Punta Cancun
    3,268 reviews
    .23 km away
     
    Nearby Restaurants
    Chedraui Selecto
    503 reviews
    .63 km away
    Marinero's
    742 reviews
    .65 km away
    Casa Tequila
    796 reviews
    .61 km away
    Caminero Tacos Cancun
    415 reviews
    .66 km away
    Nearby Attractions
    Delphinus Punta Cancun
    1,097 reviews
    .05 km away
    Playa Caracol
    310 reviews
    .56 km away
    Mandala Beach
    386 reviews
    .61 km away
    Forum Beach Cancun
    276 reviews
    .61 km away
    Ask a question
    Questions & Answers
    Gheorghe V
    21 August 2017|
    Answer
    Response from Brad M | Reviewed this property |
    plenty of smoking areas with seating and ash trays
    0
    Votes
    Gheorghe V
    21 August 2017|
    AnswerShow all 2 answers
    Response from Smf0 | Reviewed this property |
    In the Turquoise Tower rooms, they have Nepresso machines. In the pyramid building, they have regular coffee pots (Tfal, uses small flat bottom filter). The coffee provided in pyramid building is in its own filter, but not... More
    1
    Vote
    Room Tips
    "Upgrade to Turquoise if you are adults. Suites are spacious and you get access to exclusive bars and a great..."
    Read review
    "Just make sure the room you booked is really available"
    Read review
    "Ocean front, the views are beautiful."
    Read review
    "Couples should choose the Turquoise Tower!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing