We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Tripadvisor
Save money. We search 200+ sites for the lowest hotel prices.
Save
Share
Blvd. Kukulcan, Manzana 51, Lote. 7, Cancun 77500 Mexico
E-mail hotel
COVID-19 update: See the added health and safety measures this property is taking.Read more
72 people are viewing this hotel
Hotel direct offer!Book Direct for the Lowest Rates
Hyatt.com
US$587
View deal
Free cancellation until 09/02/22
Official Site
US$552
View deal
Free cancellation until 09/02/22
travelup.com
US$511
View deal
Booking.comUS$587
Hotels.comUS$588
PricelineUS$706
View all 19 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (11257)
Pool & Beach (2395)
Videos (1)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Learn more
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Ziva Cancun
Updated 15/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 268 hotels in Cancun
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Aerobics
Babysitting
Valet parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Swimup bar
Poolside bar
Rooftop bar
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Laundry service
Ironing service
Show more
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
85Good for walkers
Grade: 85 out of 100
29Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
11216Reviews1517Q+A100Room tips
Traveller rating
  • 9,035
  • 1,315
  • 453
  • 188
  • 225
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Polinaro wrote a review Yesterday
Moscow, Russia3 contributions
Pros: - The food and serving is just like in an upscale restaurant. Try a steak, it’s one of the best! - There are dolphins on the premises. - The service in general is great. - They make a very good coffee and outstanding deserts which you can enjoy on a terrace with a sea view. - Pools are warm and nice. - They have a very cozy outside seatings with an open fire
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
achanat1 wrote a review Jul 2021
New Hartford, New York7 contributions10 helpful votes
Hotel's Favourite
I stayed at the Hyatt Ziva in Cancun for 5 nights as a wedding guest. This trip and stay was outstanding from the moment I arrived in the shuttle. The staff is exceptional and willing to do whatever it takes to accomodate you. There was so much to do - from the pools, to the ocean, to the dolphin exhibit, you were never bored. I would stay here again if I return to Cancun.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
4 Helpful votes
Helpful
Share
Bobby W wrote a review Yesterday
Apex, North Carolina3 contributions2 helpful votes
I’ve stayed at some of the finest hotels in the world that cost many multiples of this per night. I’ve never had a better or more helpful staff anywhere. The property itself is top notch with great beaches, pools, and restaurants. You’ll love all of that, but you’ll leave remembering the staff.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Caligirlzboys3 wrote a review 18 Jan
Indio, California1 contribution1 helpful vote
My family and extended family planned our stay at the Hyatt Ziva and loved every moment of it. We traveled with children ranging from ages 8-15 and they loved it. Activities for all and lots of wonderful areas to just chill and relax by the pool or water. We booked cabanas every day and enjoyed the excellent treatment and massage and facials that came with it. All the staff were friendly, helpful and knowledgeable of the hotels offerings and surroundings. The various food options allowed us to mix it up every night and try something new. Every day we would stop at the coffee shop and pick up some cookies or treats next door. All free! The kids loved to go into the sweet shop often. On our last day we had amazing massages by Leticia and Sofia and spent time in the beautiful, relaxing spa. I wish there was more time to spend in there but I didn't want to waste a beautiful day in the sun. I wish we could've stayed longer. I wish we would've known about the teen center earlier but the kids found it eventually. We are already planning next years visit!
Read more
Date of stay: January 2022
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Share
ahmedelsaadi wrote a review 18 Jan
Houston, Texas1 contribution
The entire experience was phenomenal and the food quality was excellent. The alcohol was not watered down like most all-inclusive resorts. And the staff friendliness was optimal. We stayed at the Turquoise side and we had butlers around the clock that assisted with all of our stay needs. The bathroom did not have a filter/ventilation and the housekeeping on the following days was sloppy. Overall 10/10 though, just being realistic.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Previous
123456
PRICE RANGE
US$299 - US$722 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dreams cancun resort & spa, dreams hotel cancun, dreams cancun hotel, camino real cancun, dreams cancun mexico, cancun dream resort, dreams resort spa cancun, cancun dreams hotel, dreams resort cancun mexico
FORMERLY KNOWN AS
Dreams Cancun Resort & Spa
LOCATION
MexicoYucatan PeninsulaQuintana RooCancun
NUMBER OF ROOMS
547
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Hyatt Ziva Cancun
Which popular attractions are close to Hyatt Ziva Cancun?
Nearby attractions include Palazzo Cancun (0.4 km).
What are some of the property amenities at Hyatt Ziva Cancun?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hyatt Ziva Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Ziva Cancun?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hyatt Ziva Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Hyatt Ziva Cancun?
Conveniently located restaurants include El Timón de Cancún ZH, La Joya, and Restaurant Le Basilic.
Are there opportunities to exercise at Hyatt Ziva Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Hyatt Ziva Cancun have airport transportation?
Yes, Hyatt Ziva Cancun offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hyatt Ziva Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hyatt Ziva Cancun?
Many travellers enjoy visiting Zona Arqueologica El Rey (7.8 km) and Scorpion’s Temple (3.4 km).
Does Hyatt Ziva Cancun have any great views?
Yes, guests often enjoy the harbour view available here.