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Hyatt Ziva Cancun

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1 room 2 adults 0 children
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Hyatt Ziva Cancun
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3,193 Reviews from our TripAdvisor Community

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Showing 2,642: English reviews
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Milton, Georgia
Reviewed yesterday NEW

The Hayatt Ziva has it all! Beautiful caribbean beaches, lots of great restaurants with very good food, lots of deserts and its own coffee shop. Multiple pools which makes the hotel look peaceful even when it's full. Many activities on the main pool area and beach volleyball. The only minus on our stay was that there is a mix of...

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Helpful?
Thank ilizardi
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Big fans of the Hyatt All Inclusive in Jamaica so we thought we would try out this one and we are so glad we did! Great place for kids and grown ups. Food quality is excellent. Lorenzo's was out favorite, the hibachi dinner at the Asian restaurant was a close second. Kids club is great and the girls do a...

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10Thank HotelSnob2006
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear HotelSnob2006, Thank you for being our guest, and for taking the time to share this detailed review of your stay. I am delighted to read that it was a enjoyable experience overall, and that you liked the beach, drinks and KidZ Club. Also, thank you for your comments regarding the the food and restaurants, we are glad you were...

McAllen
Reviewed yesterday NEW

The beaches, the room, the food , the service, the pools, and what makes every great hotel great: the staff! Enrique at "el mercado" restaurant was exceptional. Stayed in several places in cancun and this is by far the best!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank carloseduardop813
Tenafly, New Jersey
Reviewed yesterday NEW

My wife and I have had awesome Swedish massages at the spa. Elizabeth, Alejandro and Leticia were all amazing. What an awesome 5 star resort and spa. Turquoise tower is well worth upgrade. Our butlers Joaquin and David were outstanding. We will be back

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Helpful?
Thank Andrew K
Reviewed yesterday NEWvia mobile

This was me and my best friends first time to Cancun and we couldn't have picked a better resort. We were initially greeted by Ramone, who gave us a wonderful tour and made us instantly feel welcomed. The resort is breathtaking. All the food was great. Service GREAT. Luis Bautista at Chevy's was so nice and had excellent service. Ariel...

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Thank Altonyia D
Reviewed yesterday NEW

They did everything right! The service was phenomenal. They have so many employees that are there to make sure you have the best stay. Every employee was friendly, gave you a smile and an acknowledgement. There was always someone there if you had a question and they were all happy to help. The grounds were amazing, very clean and beautiful....

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1Thank Loretta M
Blossvale, New York
Reviewed yesterday NEWvia mobile

This was our 2nd time staying at a Hyatt Ziva (Puerto Vallarta last year), and again it was wonderful! The grounds are beautiful and the weather was amazing. We stayed at the Turquoize tower, which is an adults only section. A couple plus' to that was a rooftop infinity pool with an amazing view and an adults only bar. The...

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Helpful?
Thank Carrie D
Omaha, Nebraska
Reviewed yesterday NEW

We stayed at this resort 10 years ago when it was Dreams and just went back, this time with our kids(11 & 8). The changes that they have made are incredible. The main pool and beach area are perfect, we couldn't decide where we wanted to spend more time! We didn't get to visit all of the restaurants because of...

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Thank Jerid F
Campbellford, Canada
Reviewed yesterday NEW

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Don W
Pasadena, Maryland
Reviewed yesterday NEW

This was my husband's first trip out of the US since being diagnosed with several food allergies, and our daughters' first trip using their passports. The staff was WONDERFUL. Our youngest loved the kids' club, and both of them had lots to do. Paris Aguilar went above and beyond to ensure them my husband had all of his needs met,...

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Helpful?
Thank Jenny K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €341 - €737 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Hyatt Hotels Corporation so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 Luxury Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 On the Beach Hotel in Cancun
#6 Spa Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
626 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turquoise tower is amazing for adults only”
 of 5 bubbles 148andrewk, 27 Mar 2017 | Read review
“Turquoize cannot be beat for an adults/couples only vacation.”
 of 5 bubbles RyanC536, 26 Mar 2017 | Read review
“don't get rooms above restaurants - it was very noisy and hard to sleep most of the time. Loud noises...., very aggravating.”
 of 5 bubbles kklltt, 25 Mar 2017 | Read review
“4th floor on resort view side furthest from the beach so view wasn't awesome.”
 of 5 bubbles babsland, 23 Mar 2017 | Read review
“Would not recommend the Dolphin view. Any Ocean View room should be similar.”
 of 5 bubbles andysY7767YD, 20 Mar 2017 | Read review
5 of 5