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Hyatt Ziva Cancun

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Hyatt Ziva Cancun
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3,181 Reviews from our TripAdvisor Community

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Showing 2,630: English reviews
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Reviewed yesterday NEW

We returned to Hyatt Ziva after getting married there a year before, and once again it left us wanting to come back again and again. From the unparalleled service to spotless rooms, I cannot say enough about this resort. We upgraded to Turquoize upon arrival, and it was amazing. Our butler, Salvador Cuevas, went above and beyond expectations, and made...

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Helpful?
Thank Ryan C
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Big fans of the Hyatt All Inclusive in Jamaica so we thought we would try out this one and we are so glad we did! Great place for kids and grown ups. Food quality is excellent. Lorenzo's was out favorite, the hibachi dinner at the Asian restaurant was a close second. Kids club is great and the girls do a...

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Helpful?
10Thank HotelSnob2006
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear HotelSnob2006, Thank you for being our guest, and for taking the time to share this detailed review of your stay. I am delighted to read that it was a enjoyable experience overall, and that you liked the beach, drinks and KidZ Club. Also, thank you for your comments regarding the the food and restaurants, we are glad you were...

pa.
Reviewed yesterday NEW

My Wife and I stayed here 2 nights in March 2017,and we were not dissapointed. Let me first say that we have visited the Cancun,Playa Del Carmen, Riviera Maya area at least 15 times so we have enough experience with hotels to make this assesment. I will just come right out and say that this hotel ranks in the top...

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Thank deanroc
Chicago, Illinois
Reviewed yesterday NEW

Exceptional service and great food! The tacos at hababeros were delicious and the severs kept the beverages and snacks coming. Tips go a long way and anything you need could be brought right to you. They definitely know how to accommodate you!

Review collected in partnership with Hyatt Hotels
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Thank Tgosiewski
Peoria, Arizona
Reviewed yesterday NEW

Hyatt Z is amazing! From the people to the food and drinks......top notch! What's not top notch is the security..be careful! Drunk man tried to break into our room after midnight by kicking the door and turning handle yelling some horrible swear words! Security came with clipboard and radio. Drunk was threatening to kill them and they let him walk...

Review collected in partnership with Hyatt Hotels
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Thank scottdP842TT
Midland Texas
Reviewed yesterday NEWvia mobile

We are checking out right now. Let me just tell you this resort is amazing!!! The ocean views that surround the resort are the most beautiful thing I have ever seen!! We have stayed at many resorts in Cancun, we are actually moving over to secrets the vine, just because that's the way we originally booked it. But I'm sad...

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Thank TexsunJAG
Chicago, Illinois
Reviewed yesterday NEW

Hotel location, Staff and overall up keep are excellent. One of the best hotels. Attentive staff. Excellent food. Clean. Upscale and it has multiple huge pools both for the party crowd at one end and for the peace and quiet relaxation at the Club side.

Review collected in partnership with Hyatt Hotels
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Thank sanjeevku
Reviewed yesterday NEW

By boyfriends family went on a family vacation and it was amazing. Everything about the resort was perfect. The staff (Especially-Isaias and Daniel) , food, cleanliness, and overall atmosphere was wonderful. I would recommend this resort to anyone!! Such great memories were made.

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Thank Emma S
Pearland, Texas
Reviewed yesterday NEW

The hotel itself gets 5 stars. This hotel is CLEAN. I saw staff cleaning at all times. They have a lot of activities including work out classes which were great (water cycling is an example). The pool is great. Beach is nice. Kids club is great for kids. My kids loved it. BUT the food was very average. The best...

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1Thank travmomof2
Chandler, Arizona
Reviewed 2 days ago NEW

First off let's over the obvious- Beautiful Views Wonderful Service Friendly Staff They got that covered but in many different areas does this place go above and beyond. We stayed in one of the dolphin view rooms and were very surprised with the space. While the room wasn't huge there was plenty of room for 5 people (3 teenagers) and...

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Helpful?
Thank DraeK1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €338 - €737 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Hyatt Hotels Corporation so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 Luxury Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Spa Hotel in Cancun
#6 On the Beach Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
626 questions
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Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Turquoize cannot be beat for an adults/couples only vacation.”
 of 5 bubbles RyanC536, 26 Mar 2017 | Read review
“don't get rooms above restaurants - it was very noisy and hard to sleep most of the time. Loud noises...., very aggravating.”
 of 5 bubbles kklltt, 25 Mar 2017 | Read review
“4th floor on resort view side furthest from the beach so view wasn't awesome.”
 of 5 bubbles babsland, 23 Mar 2017 | Read review
“Would not recommend the Dolphin view. Any Ocean View room should be similar.”
 of 5 bubbles andysY7767YD, 20 Mar 2017 | Read review
“West side facing rooms less windy in order to sit on the patio”
 of 5 bubbles LACIED152, 20 Mar 2017 | Read review
5 of 5