We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hyatt Ziva Cancun

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hyatt Ziva Cancun
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

3,150 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,606: English reviews
Start your review of Hyatt Ziva Cancun
 Click to rate
Tracy, California
Reviewed yesterday NEW

This place is amazing. So beautiful. Calm and relaxing. Many different activities if you want to or just the perfect place to relax. The service is great. We loved our trip and would love to return with our kids next year

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank kthanville
Washington DC, District of Columbia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Big fans of the Hyatt All Inclusive in Jamaica so we thought we would try out this one and we are so glad we did! Great place for kids and grown ups. Food quality is excellent. Lorenzo's was out favorite, the hibachi dinner at the Asian restaurant was a close second. Kids club is great and the girls do a...

 Report
Helpful?
6Thank HotelSnob2006
About Hotel's Favourite Review
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear HotelSnob2006, Thank you for being our guest, and for taking the time to share this detailed review of your stay. I am delighted to read that it was a enjoyable experience overall, and that you liked the beach, drinks and KidZ Club. Also, thank you for your comments regarding the the food and restaurants, we are glad you were...

New York's Thousand Islands, New York
Reviewed yesterday NEW

Rooms view and spa and beach all awesome. Couldn't have been easier to get there and check in except for a few communication issues. Staff pretty excellent all around. Drinks also great. Food however mediocre. You get what you pay for I guess as an all inclusive resort. Hard to really have great food.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank Adam P
Scarborough, Maine
Reviewed yesterday NEWvia mobile

Very nice resort. My 16 year old son and I stayed for a week. The only thing the resort lacked was a little night life for adults. Everything else was top notch. The wait staff, especially or pool waiters, Rubelsi and Daniel were great. The gym/fitness room was the best I've seen at any resort. One of the trainers, Astoreth,...

 Report
Helpful?
Thank biljip
Reviewed yesterday NEWvia mobile

Hyatt Ziva is so close to the airport of Cancun and in the same time it is close to the shopping malls, restaurants and nightlife of Cancun. It has many bars and restaurants in different places of the hotel. You can enjoy a drink while bathing in the pool or a French dinner a la carte while dressed up for...

 Report
Helpful?
Thank Hanan S
Reviewed yesterday NEWvia mobile

Our stay here was great! It is an all included resort with great facilities and super friendly staff. Our kids enjoyed the pool and beach a lot, all restaurants were good in their specialties and with good variety which allowed us to experience different things the whole week we were here. We booked tours in the hospitality center. There were...

 Report
Helpful?
Thank Rossetta19
Reviewed yesterday NEW

Our stay at Hyatt Ziva was exceptional. It easily met and, most of the time, exceeded our expectations. The staff was very friendly and attentive. We'd like to give specific callouts to several people. Isabel was our server at the beach on our first day and she showcased "Service from the heart." Most of the spots were taken so she...

 Report
Helpful?
Thank Beau N
New York City, New York
Reviewed yesterday NEW

Highly recommend this hotel. When they say it's all inclusive, they really mean it. The view of the ocean amazing. The food at the restaurants was also good. My whole family said they would definitely go again.

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
Thank T8748VGalexanderr
Safety Harbor, Florida
Reviewed 2 days ago NEW

That's what our five-year-old daughter yelled on our second night, "Daddy, this is better than a Disney Cruise!" (For the record, it isn't, yet it's still pretty awesome.) We had a great time on our four night visit for spring break. The resort, rooms, pool, food and beaches are perfect. Our daughter LOVED the Kids Club and we had no...

 Report
Helpful?
1Thank jdshaw971
HyattZivaCancun, General Manager at Hyatt Ziva Cancun, responded to this review

Dear jdshaw971, Thank you for staying at Hyatt Ziva Cancun, and for sharing your comments with us. I am glad that overall you had an enjoying stay. We are grateful that your kids had a memorable experience in KidZ Club, and that you enjoyed our fitness center, restaurants , food quality and service you were provided with during your stay....

Chicago, Illinois
Reviewed 2 days ago NEW

Will return to this resort just don't stay in club tower. the food drink entertainment pools and beaches were fantastic! The club tower has a certain funk smell and very moldy smelling! loved the dolphins too. I have been to Cancun 4 times and this by far is the best resort I have stayed at minus the Club Tower. will...

Review collected in partnership with Hyatt Hotels
 Report
Helpful?
1Thank justinmB9984HC

3,814 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3359)
Viewed
Pool/Beach Area (604)
Viewed
View from Room (208)
Viewed
Family/Play Areas (44)
Viewed
Hotel & Grounds (390)
Viewed
Room/Suite (167)
Viewed
Bathroom (29)
Viewed
Dining (347)
Viewed
Business Centre/Function Rooms (6)
Viewed
2:38
Videos (9)
Viewed
Other (1555)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (445)
Viewed
Adult Pool (12)
Viewed
Amenities (54)
Viewed
Beach (23)
Viewed
King Room (38)
Viewed
Oceanfront Corner Suite (66)
Viewed
Pool (31)
Viewed
Dining (108)
Viewed
Second Pool (23)
Viewed
Swim-Up Oceanfront Master Room (42)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Room/Suite (1)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cancun hotels
2.4 km away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 181 in Cancun
5,060 reviews
0.3 km away
Grand Fiesta Americana Coral Beach Cancun
1.6 km away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 181 in Cancun
5,567 reviews
Show Prices
Show Prices
Show Prices
3.9 km away
Live Aqua Beach Resort Cancun
6.0 km away
Hard Rock Hotel Cancun
Hard Rock Hotel Cancun
#10 of 181 in Cancun
8,556 reviews
6.2 km away
JW Marriott Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a spectacularly scenic peninsula - surrounded by ocean on three sides - and designed in a tranquil village-like setting, Hyatt Ziva Cancun connects guests to the natural beauty of Cancun's coast with several unexpected delights along the way. ... more   less 

Additional Information about Hyatt Ziva Cancun

Address: Blvd. Kukulcan, Manzana 51, Lote. 7 | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €339 - €733 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Ziva Cancun 4.5*
Number of rooms: 547
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com and Hyatt Hotels Corporation so you can book your Hyatt Ziva Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Cancun Resort & Spa
Dreams Hotel Cancun
Dreams Cancun Hotel
Camino Real Cancun
Dreams Cancun Mexico
Cancun Dream Resort
Dreams Resort Spa Cancun
Cancun Dreams Hotel
Dreams Resort Cancun Mexico
Hotel Style:
#6 On the Beach Hotel in Cancun
#6 Spa Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Luxury Hotel in Cancun
#31 Romantic Hotel in Cancun
#33 Family Hotel in Cancun
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hyatt Ziva Cancun staff and other travellers.
621 questions
Ask a question

See all questions (621)

Questions? Get answers from Hyatt Ziva Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend the Dolphin view. Any Ocean View room should be similar.”
 of 5 bubbles andysY7767YD, 20 Mar 2017 | Read review
“West side facing rooms less windy in order to sit on the patio”
 of 5 bubbles LACIED152, 20 Mar 2017 | Read review
“Most rooms have a ocean view. Don't think there is a bad view in this entire resort”
 of 5 bubbles sweetsue98, 20 Mar 2017 | Read review
“Club ocean view rooms are great”
 of 5 bubbles eugenekeenan, 19 Mar 2017 | Read review
“If you are without kids be sure to stay in the turquoize tower.”
  • Our Turquoize Sky Swim Up Suite
 of 5 bubbles chrissF920OQ, 19 Mar 2017 | Read review
5 of 5