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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$248
    US$646
    US$398
    US$518
    US$518
    Traveller (1758)
    Room & Suite (455)
    Pool & Beach (334)
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    Overview

    • Excellent75%
    • Very good15%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (348 reviews)
    “club grill” (149 reviews)
    Free Wifi
    Pool
    Beachfront
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Hotel packages
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
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    Reviewed 11 December 2014

    We had a marvelous time on our vacation to the Ritz at Cancun. Having visited cancun during my college days, I was a bit apprehensive about going back. Well, I am so glad we decided to choose this resort. The Ritz is beautiful, the staff...More

    Helpful?2  
    Reviewed 10 December 2014

    We stayed there over thanksgiving 2014. We are a family with 2 young kids and stayed in a suite, which was perfect. It's a big hotel and we were worried it would feel like a massive resort. Either the hotel wasn't full or they did...More

    Helpful?2  
    Reviewed 8 December 2014

    We stayed at this resort the week of Thanksgiving. We were married at the resort and honeymooned there. From the beginning of planning back in June till the end of our trip it was top notch. Williams Perez, our wedding coordinator, was first class. Prior...More

    Helpful?1  
    Reviewed 6 December 2014

    Hotel is fantastic. Beautiful resort, pools and beach. Recently renovated in 2013, the rooms are splendid. Stayed on the club level. 5 food presentations per day. Excellent food on the club level. Very relaxing trip. Will definitely be back. Staff was wonderful. Customer service was...More

    Helpful?2  
    Reviewed 6 December 2014 via mobile

    We went for a five day stay without the kids. This place was swarming with kids. It was nice but nothing special. This was an ok hotel. Good location. Very crowded. There was poor service at the pool. We had great massages. The service was...More

    Helpful?1  
    Le Blanc Spa Resort
    5,628 reviews
    #1 of 182 hotels in Cancun
     
    Grand Fiesta Americana Coral Beach Cancun
    3,862 reviews
    #8 of 182 hotels in Cancun
     
    JW Marriott Cancun Resort & Spa
    4,070 reviews
    #12 of 182 hotels in Cancun
     
    NIZUC Resort and Spa
    2,032 reviews
    #2 of 182 hotels in Cancun
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$281 - US$959 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Top resorts Hotel in Cancun
    • #6 Luxury Hotel in Cancun
    • #6 On the Beach Hotel in Cancun
    • #6 Spa Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #21 Business Hotel in Cancun
    Photos
    Traveller (1758)
    Room & Suite (455)
    Pool & Beach (334)
    Dining (210)
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    Questions & AnswersAsk a question
    Westybrooke
    is there an outside or balcony in the club lounge area? can you go outside from that level? I read somewhere that there is an upstairs area?
    19 March 2017|
    Answer Show all 2 answers
    Response from wiregirl | Reviewed this property |
    Hi, The club Lounge area only have seating and game board. I did not see an upstairs. Save your money this is not worth it. I didn't eat much there, huge disappointment. Your room have a nice balcony. I was on the top 6th... More
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    Votes
    Westybrooke
    do they have an adults pool?
    3 March 2017|
    What is your answer?
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    Meghan G
    Wifi free?
    2 March 2017|
    Answer
    Response from wiregirl | Reviewed this property |
    Yes of course for the price you pay lol and all room face the ocean.
    0
    Votes
    Room Tips
    "Just everything is ideal"
    Read review
    "We had a junior suite for 3 and we loved it."
    Read review
    "All rooms are absolutely fabulous! Great views, and very spacious!"
    Read review
    "Amazing ocean views"
    Read review