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30/10/2017 31/10/2017
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
    Hotel website
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    1 room, 2 adults, 0 children
     51 people are viewing this hotel
    US$425
    US$425
    US$425
    Traveller (1906)
    Room & Suite (467)
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    Overview
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (367 reviews)
    “culinary center” (53 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
    Special Offer: Save up to 30% & credit
    Hotel packages
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    Rooms
    30 Oct31 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,915)
    There are newer reviews for The Ritz-Carlton, Cancun
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    1,001 - 1,005 of 2,569 reviews

    Reviewed 6 October 2015 via mobile

    We couldn't have been more pleased with this trip to Cancun. First, because it's our 20th, we wanted to do something, go somewhere- but really- we needed to rest. And chill. Five days at the Cancun Ritz-Carlton was the perfect solution. The hotel is exquisite...More

    3  Thank Wolffgeo
    Response from Daniel A, Manager at The Ritz-Carlton, CancunResponded 20 October 2015

    Dear Wolffgeo, I enjoyed reading your review very much, I am happy you chose our hotel for such an important celebration, and that we were up to the task of making it an enjoyable stay. I truly hope we have the pleasure to host you...More

    Reviewed 4 October 2015

    This is my second time visiting a Ritz Carlton property and I have to say I wasn’t disappointed. My family and I stayed at the resort during the first week of September. This is a perfect time to go if you are looking for peace...More

    6  Thank DReedNewJersey
    Response from Daniel A, Manager at The Ritz-Carlton, CancunResponded 7 October 2015

    Dear DReedNewJersey, Thank you very much for your review. I’m so happy to see that you enjoyed your stay with us, and the large variety of amenities of the Club Level! While I’m happy to see that you enjoyed the service in our Club level,...More

    Reviewed 29 September 2015 via mobile

    The RitzCarlton is always a good idea - and never better than the RitzCarlton in Cancun. the beach is The staff is exceptional. So friendly and they are at your elbow, anticipating your. Reds. The pool staff remembered our names every day. What a glorious...More

    5  Thank PleaseNo
    Response from Daniel A, Manager at The Ritz-Carlton, CancunResponded 1 October 2015

    Dear Please No, Thank you for your fabulous review! I agree that our staff of ladies and gentlemen make the difference. Our pool staff work very hard every day to make every guest confortable by the pool and beach areas, they do a great job...More

    Reviewed 23 September 2015

    We returned to Cancun as a family with our 4 year old twins to stay at the gorgeous Ritz Carlton. We decided to stay there because we are members of the Ritz Carlton rewards program and because of the Ritz Kids, a great educational program...More

    7  Thank Cacru
    Response from Daniel A, Manager at The Ritz-Carlton, CancunResponded 28 September 2015

    Dear Cacru Thank you for your thoughtful review of The Ritz-Carlton, Cancun. I will be sure to pass your kind words along with Joseline from our Kids Camp, the Spa, our turtle guardians and our drivers, I agree they all are very professional and knowledgeable....More

    Reviewed 23 September 2015

    WARNING… This review will be somewhat long. We stayed at the Ritz for 7 days 6 nights. My wife and I just completed our stay at the Ritz Carlton Cancun, for a second time, and we were not disappointed! We needed a few days off...More

    12  Thank monge405
    Response from Daniel A, Manager at The Ritz-Carlton, CancunResponded 1 October 2015

    Dear Monge405, I’m so happy to see that you had a memorable experience with us at The Ritz-Carlton, Cancun! Thank you for coming back ! I especially love reading your compliments about our team of ladies and gentlemen, I will be sure to pass along...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$271 - US$978 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Cancun
    • #3 Top resorts Hotel in Cancun
    • #3 Luxury Hotel in Cancun
    • #3 Spa Hotel in Cancun
    • #9 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, TravelUp, Hotels.com, Travelocity, Orbitz, Cancelon, Hotwire, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (1906)
    Room & Suite (467)
    Pool & Beach (352)
    Dining (214)
    Hotel & Grounds (1201)
    Bathroom (24)
    Family and Play Areas (6)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Kat C
    10 October 2017|
    AnswerShow all 2 answers
    Response from puzhoutufts | Reviewed this property |
    minimum: breakfast $30 per person lunch $50 pp $dinner 60pp one drink $10-15 plus tax and tips. Sparkling wine $90 per bottle.
    1
    Vote
    ksheinin
    14 September 2017|
    AnswerShow all 3 answers
    Response from Jolie99 | Reviewed this property |
    Hi! I didn't go to the beach much - only once. We like the pool better. It seemed slightly choppy.
    0
    Votes
    Room Tips
    "Club level if you want the best in life and to pamper yourself and have food throughout.."
    Read review
    "A lot of 3rd floor rooms have large balconies with plenty of room for the chairs, table and 2 lounge chairs."
    Read review
    "HIgher floors facing the ocean are the best but all rooms have a view of the ocean."
    Read review
    "Ocean View and Ocean Front not the same - full facing vs 90 degrees"
    Read review
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