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04/06/2017 05/06/2017
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    Hotel website
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Great Deal
          Traveller (1778)
          Room & Suite (463)
          Pool & Beach (335)
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          • Excellent75%
          • Very good15%
          • Average4%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “club level” (350 reviews)
          “club grill” (152 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Airport Transportation
          Room Service
          Poolside Bar
          Fitness centre
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Offers from The Ritz-Carlton, Cancun
          Special Offer: Save up to 30% & more
          Hotel packages
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          4 Jun5 Jun
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (2,647)
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          11 - 15 of 2,647 reviews

          Reviewed 6 days ago via mobile

          The resort is absolutely stunning. Spacious rooms and the balcony and view were amazing. The restaurants and pool/ beach area were beautiful. The staff was so very friendly and hospitable they were there to help us with anything we needed. Would love to stay again!

          1  Thank Mollyyy
          Reviewed 1 week ago

          Old style hotel but impeccable service with beautiful pools and beach. Friendly staff and very clean rooms with good room service. Recommend for couples, families and businesses. Great Sunday brunch overlooking the ocean.More

          2  Thank Veramax
          Response from carlosmontesdeoca, Manager at The Ritz-Carlton, Cancun

          Dear Veramax, thank you for your lovely 5 star review. Your detailed review and comments are welcomed by our future guests and us alike. I am delighted to read that you enjoyed your room and overall resort experience. We certainly look forward to welcoming you...More

          Reviewed 1 week ago

          One has expectations when you stay at a Ritz. My expectations were far surpassed here. The staff and management were the key, along with the great food at the Club level. The hotel is one of many on the beach, yet you still feel somewhat...More

          2  Thank Scott F
          Reviewed 1 week ago via mobile

          I stayed here for my birthday during the month of December 2016 and have never had a better experience while traveling. I am a Marriott Platinum member and used reward points for this stay. I was upgraded from an ocean view to an ocean front...More

          1  Thank Ashley D
          Reviewed 1 week ago

          This is my first time staying at a Ritz Carlton property and I think it definitely lived up to its expected standard of high quality service and luxury. While I only stayed one night, we found the hotel to have some of the best servers...More

          1  Thank Matthew R
          Le Blanc Spa Resort
          5,703 reviews
          #1 of 180 hotels in Cancun
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          3,916 reviews
          #8 of 180 hotels in Cancun
          JW Marriott Cancun Resort & Spa
          4,121 reviews
          #12 of 180 hotels in Cancun
          NIZUC Resort and Spa
          2,089 reviews
          #2 of 180 hotels in Cancun
          Awards & Recognition
          Certificate of Excellence
          • Top amenities
          • Pool
          • Room Service
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          • Price range
          • US$270 - US$783 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Top resorts Hotel in Cancun
          • #4 Spa Hotel in Cancun
          • #4 On the Beach Hotel in Cancun
          • #4 Luxury Hotel in Cancun
          • #9 Romantic Hotel in Cancun
          • #9 Family Hotel in Cancun
          • #21 Business Hotel in Cancun
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 363
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Marriott, Hotels.com, TravelUp, Hotwire, Cancelon, HotelsClick, getaroom.com, Evoline ltd, HotelQuickly, TripOnline SA and Hotel.de so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Cancun
          • Also Known As
          • Ritz-Carlton Cancun Hotel Cancun ,
          • Cancun Ritz Carlton ,
          • Ritz Cancun
          Add Photo Photos
          Traveller (1778)
          Room & Suite (463)
          Pool & Beach (335)
          Dining (212)
          Hotel & Grounds (1097)
          Bathroom (24)
          Family and Play Areas (6)
          Business Centre & Event Rooms (2)
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          Questions & AnswersAsk a question
          Nakeeta W
          Hello - thank you for your thorough review. I am going to the Ritz in October. Very interested in knowing what you did not get and also...was there any nightlife for 35+ crowd? bar/billiards/music
          18 May 2017|
          What is your answer?
          Posting guidelines
          Devinderjit R
          Do you offer all inclusive
          16 May 2017|
          Response from carlosmontesdeoca | Property representative |
          Dear Devinderjit R, thank you for your question. Unfortunately, we do not offer this type of reservations. Nevertheless, we have different promotions under a European plan. You can review our website under offers and learn... More
          Maria N
          Do u offer water sports aka paddleboarding, kayaking, canoeing at your hotel?
          16 May 2017|
          Response from carlosmontesdeoca | Property representative |
          Hi Maria, thank you for your question to The Ritz-Carlton, Cancun. We offer some activities like parasailing and jet skies under reservation and with an additional charge. Our official vendor based on the hotel can also set... More
          Room Tips
          "Some 3rd floor beach view rooms have a nice terrace overlooking pool"
          Read review
          "Don't pay for an oceanfront room, the view is the same as ocean view"
          Read review
          "Make sue to request a room with a sitting balcony. All have balconies but some are narrow and only for..."
          Read review
          "Just everything is ideal"
          Read review
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