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We are middle aged couple from London first time in Mexico , we did not want to party or go to a all inclusive resort so chose the Ritz , inside design was slightly dated(by design) with antique furnitture / oil paintings etc .If you...More
After staying at another hotel in Cancun, we then spent a final 3 days at The Ritz Carlton Cancun and I can comfortably say that this is one of the classiest hotels in all of central america. From the greeting from the concierge all the...More
I had a beautiful time at this hotel everything was fantastic. The room was well kept clean and the ac was functioning great we had an amazing ocean/pool view we really enjoyed sitting out in the evening balcony and watching the ocean views. Food was...More
Response from KatherineW1848, Marketing and PR Executive at The Ritz-Carlton, CancunResponded 5 days ago
We sincerely appreciate you taking the time to tell us about your experience in our resort.
It is wonderful to know that you had a truly pleasant time at our property. We are also happy to hear that you tried our culinary offer....More
Overall a fantastic stay at The Ritz.
The hotel is located in the busy hotel zone, so understand it’s not a super private resort. The team does a nice job delivering service that is expected of a Rotz property.
The rooms are updated, clean and...More
The hotel was absolutely and the staff was absolutely ABOVE AND BEYOND courteous, helpful and ever so SOLICITOUS. The room was perfect and the ocean front view was stunning of the turquoise beach. We were able to rent jet skis right at the beach and...More
Response from AdrianaZ615, Front Desk Agent at The Ritz-Carlton, CancunResponded 1 week ago
On behalf of myself and all of our Ladies and Gentlemen, thank you for taking the time to share such a detailed and glowing review of our resort. I will be sure to share your compliments with all of our Ladies and Gentlemen...More
Considered one of the most elegant resorts in the world, The Ritz-Carlton, Cancun, reflects Mexico's rich architectural heritage in an atmosphere of magnificent sophistication. Minutes from many lively ...Moreand leisurely attractions, our Cancun hotel resort features 363 guestrooms overlooking the sea in the popular hotel zone, and we feature a 1,200-foot beach, sculpted outdoor swimming pools, a full service Spa, an impressive Culinary Center and award winning restaurants. Less
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