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30/1/2018 31/1/2018
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    The Ritz-Carlton, Cancun

    Retorno del Rey #36 | Zona Hotelera, Cancun 77500, Mexico
    011 52 998 881 0808
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    Lowest prices for your stay
    30/1/2018 31/1/2018
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    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of US$880/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$658
    US$658
    US$658
    Traveller (2026)
    Room & Suite (488)
    Pool & Beach (363)
    Overview
    • Excellent79%
    • Very good14%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “club level” (383 reviews)
    “club grill” (161 reviews)
    “culinary center” (57 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Cancun
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    Rooms
    30 Jan31 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,079)
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    1 - 5 of 2,711 reviews

    Reviewed 2 days ago

    After reading the reviews, we decided to spend my birthday here. It was a great decision. From the moment we arrived on the property until the moment we left, it was excellent. The staff was probably the friendliest hotel staff we've ever come across and...More

    Thank SalfromIL
    Reviewed 2 days ago via mobile

    Beautiful accommodations with world class service at every turn! We opted for a club level room which came with extra privacy as a special key is required to access club floors. The hospitality provided in the club lounge was excellent, with top notch wines and...More

    Thank rachel b
    Reviewed 3 days ago

    It's a Ritz, so it is going to be nice. But is it a RITZ? The staff is professional, the rooms are nice, the pools are fine, the food is better than average, and frankly drink and food prices were not outrageous.. But it is...More

    Thank Doug A
    Reviewed 3 days ago via mobile

    We stayed at the property over July 4th weekend and had a great time. They even did fireworks on the beach to celebrate the holiday. There’s nothing the staff wouldn’t do to make the guests happy. The breakfast buffet is incredible and included both traditional...More

    Thank 279henrythetraveller
    Reviewed 4 days ago via mobile

    The rooms are nice, in good shape and the ocean view is stunning. However, paying 500$ a night, one would expect to be able to use the spa for free. This is not the case. Unless you book a treatment, the use of the spa...More

    2  Thank jeffforte
    Response from Omar G, Director of Sales at The Ritz-Carlton, CancunResponded yesterday

    Dear jeffforte, Thank you very much for taking the time to provide us with feedback about your recent stay here at The Ritz-Carlton, Cancun. We take into consideration all of our guests' comments in order to continue trying to improve our levels of service and...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$309 - US$1,008 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 On the Beach Hotel in Cancun
    • #4 Top resorts Hotel in Cancun
    • #4 Luxury Hotel in Cancun
    • #4 Spa Hotel in Cancun
    • #7 Family Hotel in Cancun
    • #9 Romantic Hotel in Cancun
    • #20 Business Hotel in Cancun
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 363
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, TravelUp, Hotels.com, Travelocity, Orbitz, getaroom.com, Cancelon and Evoline ltd so you can book your The Ritz-Carlton, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • Ritz-Carlton Cancun Hotel Cancun ,
    • Cancun Ritz Carlton ,
    • Ritz Cancun
    Add Photo Photos
    Traveller (2026)
    Room & Suite (488)
    Pool & Beach (363)
    Dining (238)
    Hotel & Grounds (1263)
    Bathroom (25)
    Family and Play Areas (7)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Loukia H
    20 January 2018|
    Answer
    Response from Mark C | Reviewed this property |
    We felt very safe in the area of the Ritz when we visited 8 months ago. Walked to many close restaurants with no incidents or fear.
    0
    Votes
    Mollycfries
    4 January 2018|
    AnswerShow all 2 answers
    Response from jennifer s | Reviewed this property |
    Spa was amazing. The level of service at this spa was better than anything I have experienced and we always stay at a ritz.
    0
    Votes
    Mollycfries
    4 January 2018|
    AnswerShow all 2 answers
    Response from Cmehr | Reviewed this property |
    I had a 90 minute massage and I am a massage therapist and its the best I have ever had. I did not use the steam room but after my massage they led me to a quiet area where I settled in a lounge chair and they brought me a... More
    0
    Votes
    Room Tips
    "Be respectful, polite and kind to all the staff... it goes a long way"
    Read review
    "If you really want to splurge, then go for an ocean front suite. Directly over the ocean and you can sleep..."
    Read review
    "Ocean View"
    Read review
    "Ocean view amazing"
    Read review
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