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    Hotel Dos Playas Beach House

    Blvd kukulcan km 6.5 | Hotel Zone, Cancun 72160, Mexico
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    US$158US$236
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    Traveller (1086)
    Pool & Beach (335)
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    Overview
    • Excellent23%
    • Very good32%
    • Average20%
    • Poor11%
    • Terrible14%
    Travellers talk about
    “star hotel” (39 reviews)
    “isla mujeres” (30 reviews)
    “small hotel” (12 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Poolside Bar
    Multilingual Staff
    Private Balcony
    3.5 Star Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (1,372)
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    There are newer reviews for Hotel Dos Playas Beach House
    See the most recent reviews

    11 - 15 of 609 reviews

    Reviewed 7 June 2017 via mobile

    Very nice hotel and accommodating. We arrived early in the morning and they were very accommodating and allowing us to check in early. Not what I expected we were amazed of the outstanding service we received. The staff was very nice and friendly. The hotel...More

    Thank Luis O
    Response from Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach HouseResponded 9 June 2017

    Thanks for your comments. We are glad to know that you had a satisfactory stay in our hotel and hope to have you back soon. We are always willing to allow early check-in if there are rooms available.

    Reviewed 28 May 2017

    I really don't understand how this hotel is rated 3.5 star. It far exceeded my expectations. Staff were amazing and welcoming. Hotel was very clean, I mean it was spotless. Rooms were clean. The beach was one of the better beaches I've been to. Buffet...More

    1  Thank effyoffy1
    Response from Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach HouseResponded 8 June 2017

    We really appreciate your comments and your preference is our hotel. Hope you can come back soon!!!

    Reviewed 23 May 2017 via mobile

    Stayed here last week for 9 nights. It's what you expect for 3 stars! Pool is clean. Plenty sun beds around the hotel. Good view of the beach. Same food all week with special of the day! Bar doesn't open till 1030 in the morning!...More

    Thank Kittkat29
    Response from Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach HouseResponded 8 June 2017

    Thanks for your stay at Dos Playas and your objective comments that we consider very important to improve the quality of our services and facilities.

    Reviewed 18 May 2017 via mobile

    Terrible room worst ac doesn't work no hot water and the worst possible mattress ever; terrible service they they are rude and inattentive. Never will I come back to this old poor maintained hotel again.

    2  Thank Andres D
    Response from Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach HouseResponded 18 May 2017

    Thanks for your comments. We suggest our valuable guests to contact our Guest Relations Manager for assistance in case of circumstances as the ones you mentioned. We are always willing to help so you can have best possibe experience during your staying.

    Reviewed 1 May 2017

    Old fashion but interesting garden with shadow and well made lawns. Clean area, toilets etc. but beach is not so well made up. Sun beds: wet when rains and few days after rain. Positive: Dos Playas beach is better than eastern beach (stormy waves -...More

    6  Thank JersukPoland
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$26 - US$1,017 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Spa Hotel in Cancun
    • #59 On the Beach Hotel in Cancun
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 145
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, HostelWorld, Hotels.com, Orbitz, Travelocity, TripOnline SA, HotelsforEveryone, Hotwire, Cancelon, HotelQuickly, getaroom.com and Evoline ltd so you can book your Hotel Dos Playas Beach House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
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    Traveller (1086)
    Pool & Beach (335)
    Room & Suite (269)
    Dining (81)
    Hotel & Grounds (650)
    Bathroom (55)
    Family and Play Areas (21)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Amber-Victoria A
    24 July 2017|
    Answer
    Response from GuesServiceHDP | Property representative |
    Yes, in the hotel you can find this service. This has an additional charge. If you have another doubt, please contact us!
    1
    Vote
    Google Translation
    lloydmuldowney
    2 June 2017|
    Answer
    Response from Jose Maria P | Property representative |
    Dear Sir, Can you send us a e-mail and we can help you with some recommendations. You can find an e-mail in our website. Thanks!
    0
    Votes
    Google Translation
    Charlene_nl
    27 May 2017|
    Answer
    Response from Jose Maria P | Property representative |
    Dear Miss, we can provide an iron in your room, just yu need to call to front desk. If you need any assistance, please contact the customer service, next to front desk. Best Regards,
    0
    Votes
    Google Translation
    Room Tips
    "As close to the beach as possible (noise busy street!). Rooms on the sea side are quieter.."
    Read review
    "Either lagoon or ocean view."
    Read review
    "bartenders are harassing guests to get a tip. That was so disturbing."
    Read review
    "Request for a room with a balcony and fridge"
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