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Hotel Dos Playas Beach House

Bookit.comUS$220*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Dos Playas Beach House
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1,307 Reviews from our TripAdvisor Community

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Showing 599: English reviews
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Hamilton, Canada
Reviewed 3 days ago NEW

I really don't understand how this hotel is rated 3.5 star. It far exceeded my expectations. Staff were amazing and welcoming. Hotel was very clean, I mean it was spotless. Rooms were clean. The beach was one of the better beaches I've been to. Buffet was always good and the tacos on the other side of the beach were amazing....

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Thank effyoffy1
Reviewed 1 week ago via mobile

Stayed here last week for 9 nights. It's what you expect for 3 stars! Pool is clean. Plenty sun beds around the hotel. Good view of the beach. Same food all week with special of the day! Bar doesn't open till 1030 in the morning! A/c worked good in the room. Shower water could have been a little warmer. Cleaner...

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Thank Kittkat29
Reviewed 1 week ago via mobile

Terrible room worst ac doesn't work no hot water and the worst possible mattress ever; terrible service they they are rude and inattentive. Never will I come back to this old poor maintained hotel again.

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1Thank Andres D
Jose Maria P, Guest Relations Manager at Hotel Dos Playas Beach House, responded to this review

Thanks for your comments. We suggest our valuable guests to contact our Guest Relations Manager for assistance in case of circumstances as the ones you mentioned. We are always willing to help so you can have best possibe experience during your staying.

Poland
Reviewed 4 weeks ago

Old fashion but interesting garden with shadow and well made lawns. Clean area, toilets etc. but beach is not so well made up. Sun beds: wet when rains and few days after rain. Positive: Dos Playas beach is better than eastern beach (stormy waves - no swimming). Good but monotonous lunch (the same menu for ever - sometimes modified by...

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6Thank JersukPoland
Halifax, Canada
Reviewed 16 April 2017

Recently spent a week here. We really enjoyed ourselves here. The food and staff were excellent the room was clean . The grounds were well maintained and a good location close access to all amenities and shopping. The only regret was not spending more time there in the days. I would like to thank all the staff too many to...

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2Thank john f
Yakima, Washington
Reviewed 13 April 2017

Booked Dos Playas Beach House for a few days in Cancun at the end of a Playa del Carmen trip. Went for the price, but was pleasantly surprised at the size of the resort and it's location in the hotel zone. The room was small (2 twin beds), but okay for a few nights. They could do a better job...

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1Thank Paula F
Quebec City, Canada
Reviewed 13 April 2017

During the two months spent at this resort our room was cleaned every day, beds were changed every two days, face clothes, hand towels and bath towels were changed every day. The housekeeping personnel did a great job. The hotel administration did a great job upgrading the buffet counter with a new heating system that kept the food warm and...

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2Thank Michael V
Istanbul, Turkey
Reviewed 9 April 2017

Welcome was not warm. After tiring trip with delays I would appreciate a friendly smile while he could barely tell me what I need to know about the hotel. Check in interrupted 3 times for other guests who were Spanish speakers. I felt like speaking English was a negative thing over here. The room I received had moldy smell without...

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2Thank Came210786
London, United Kingdom
Reviewed 30 March 2017

Simple Hotel in a great location. Beautiful beach! Turquoise water and soft sand. Booked this hotel as a package through a tour operator before reading all the reviews, started to get a bit worried as the reviews were very mixed. It's not a 5 star Hotel! We went with no expectations and weren't disappointed. You can tell that they are...

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Thank Lcy82
Calgary, Canada
Reviewed 23 March 2017

Entertainment and restaurant/bar staff were very friendly and hard working. They did an excellent job! Joseph, Rene and the girl (not sure about her name) were truly interested to entertain hotel's guests, demonstrating very good people skills. We were shown a part of Mexican culture and inheritance. Great job guys! The visit to Chichen-Itza was also well organized and informative...

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5Thank rfreferi

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Hotel Dos Playas Beach House

Address: Blvd kukulcan km 6.5 | Hotel Zone, Cancun 72160, Mexico (Formerly Dos Playas Hotel Cancun)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €21 - €513 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Dos Playas Beach House 3.5*
Number of rooms: 145
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Hotel Style:
#52 Spa Hotel in Cancun
#61 On the Beach Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Dos Playas Beach House staff and other travellers.
81 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As close to the beach as possible (noise busy street!). Rooms on the sea side are quieter..”
JersukPoland, 1 May 2017 | Read review
“Either lagoon or ocean view.”
MichaelV132, 13 Apr 2017 | Read review
“bartenders are harassing guests to get a tip. That was so disturbing.”
Came210786, 9 Apr 2017 | Read review
“Request for a room with a balcony and fridge”
Lcy82, 30 Mar 2017 | Read review
“Rooms further from the road are quieter”
rfreferi, 23 Mar 2017 | Read review
5 of 5
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US$220* /night
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Prices are for 1 room, 2 adults
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