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    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

    Boulevard Kukulcan Km 12.5 Lt 18 Zona Hotelera | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
    011 52 998 891 4200
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    30/12/2017 31/12/2017
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    Traveller (4149)
    Pool & Beach (960)
    Room & Suite (946)
    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “washer and dryer” (242 reviews)
    “infinity pool” (393 reviews)
    “duna sports bar” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
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    Offers from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
    Special Offer: Sunsational Savings
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    Rooms
    30 Dec31 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (5,522)
    There are newer reviews for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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    1,461 - 1,465 of 4,915 reviews

    Reviewed 2 February 2016

    Its not luxurious, but the Westin LM delivers what it promises, which is well appointed rooms, great views, huge pool complex, and great beach. As everyone notes, it is also walking distance from several restaurants, which is a needed feature when you're not an all...More

    1  Thank RSBJGB
    Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 10 February 2016

    Dear Guest: Thank you for taking the time to write a review of our resort. All the amenities in our rooms are really special and make our resort very convenience for families and single guests.. We hope to see you again near future to enjoy...More

    Reviewed 2 February 2016

    This resort is fabulous. Rooms are nice and spacious including kitchens and laundry. Amenities are first rate...great pools, food, etc. Most importantly, the staff here are incredible and friendly. Leonardo from the "Fun Team" kept everybody entertained (both young and old). It made the days...More

    Thank mjnaro
    Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 9 February 2016

    Dear Guest, We would like to thank you for nice comments about our friendly staff, Thank you for choosing our resort for your refreshing stay! we will share your comments with our associates and will recognize them as well. Warm Regards from Cancún The Westin...More

    Reviewed 1 February 2016

    This is the place to be with family and friends. All the rooms have a spectacular view. You have a drier and washer in your own room. They even provide you with soap and the amenities are great. The hotel is very clean and the...More

    Thank Zully H
    Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 9 February 2016

    Dear Guest, We would like to thank you for your wonderful and detailed review. This review makes us believe that our efforts on service and care were worth it. We love making you feel like home and we are glad to know that you had...More

    Reviewed 1 February 2016 via mobile

    Spent a week at this beautiful resort and everyone was very friendly! Our view was incredible. My sister and I absolutely loved doing the water aerobics and stretching sessions offered and the "Fun Team" made the experience great. Maria R. has a positive energy about...More

    Thank letsgotraveltheworld
    Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 9 February 2016

    Dear Guest, We are delighted to read that your expectations have been met at our resort. We are glad to know that you enjoyed the water aerobics and stretching sessions. Looking forward to welcome you soon! Best Regards, The Westin Lagunamar Management Team

    Reviewed 31 January 2016

    If I had written this review after my first 12 hours in the hotel, the rating would have been much lower. But the way in which the staff & management dealt with our leaking AC and other minor matters was admirable and they deserve 5...More

    Thank kirstine2013
    Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 9 February 2016

    Dear Guest, We would like to thank you for your Fantastic review, always make us glad to hear the feedback from you and to know that our efforts to serve and provide you with a refreshing stay, were worth it! We hope to welcome you...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$248 - US$728 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Spa Hotel in Cancun
    • #9 Luxury Hotel in Cancun
    • #9 On the Beach Hotel in Cancun
    • #10 Family Hotel in Cancun
    • #13 Romantic Hotel in Cancun
    • #22 Business Hotel in Cancun
    • Room types
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 592
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, TravelUp, Travelocity, Agoda, Orbitz, Hotwire, getaroom.com, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your The Westin Lagunamar Ocean Resort Villas & Spa, Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Cancun
    • Also Known As
    • The Westin Lagunamar Ocean Hotel Cancun ,
    • Westin Lagunamar Ocean Hotel ,
    • Cancun Westin
    Add Photo Photos
    Traveller (4149)
    Pool & Beach (960)
    Room & Suite (946)
    Dining (173)
    Hotel & Grounds (2353)
    Bathroom (80)
    Family and Play Areas (23)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    howardmcnamara
    5 December 2017|
    AnswerShow all 4 answers
    Response from cindy w | Reviewed this property |
    Everything at the resort is wheelchair accessible including automatic doors so i think you will be fine and the staff would certainly help you anyway that they can. Not sure about the beach though. They are no mats on beach... More
    0
    Votes
    Belinda S
    21 November 2017|
    AnswerShow all 2 answers
    Response from travellingCanadiens | Reviewed this property |
    Not all inclusive, Live A
    1
    Vote
    kylejess
    18 November 2017|
    AnswerShow all 3 answers
    Response from CompesMentes | Reviewed this property |
    I don't know about what's available at the resort itself, but Soriana is about a 5 minute walk from the resort and they carry a wide selection of beer, wine, etc.. at amazingly low prices.
    1
    Vote
    Room Tips
    "We always stay in the premium size villa. Lots of room to cook and be visited by the grand-kids."
    Read review
    "4th to 8th floor overlooking the main pool"
    Read review
    "Try and get a pool side room (with view)"
    Read review
    "All rooms have great views... I would go high if available."
    Read review
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