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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

5,688 reviews
#11 of 177 Hotels in Cancun
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Traveller (4196)
Room & Suite (1029)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“washer and dryer”(247 reviews)
“infinity pool”(399 reviews)
“duna sports bar”(85 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Offers from The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,688)Write a Review
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1,138
291
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3,450
1,138
291
117
73
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All reviewswasher and dryerinfinity poolduna sports barstudio villala isla mallfun teamstarwood ownersheavenly spafull kitchenmall across the streetsteak nightheavenly bedpersonal conciergeoutdoor mallpool conciergewater slideswim up bar
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1 - 5 of 5,069 reviews
Reviewed yesterday

I normally stay at the JW Marriott and/or the Ritz when I visit family in Cancun but decided to try the Westin Lagunamar as both of the aforementioned hotels were unavailable. What a total disappointment. The hotel itself is beautiful. The location is great. The...More

Thank jsshelton
Reviewed 3 days ago

it is a beautiful place to relax and chill. the pools are great, the water is warm. the food is very good. the view from our room was breathtaking. we felt very safe on the property, and on our walks off the property. it is...More

Review collected in partnership with this hotel
Thank gmccready62
Reviewed 3 days ago

Visited the Lagunamar and being our first trip to Mexico was not entirely sure what to expect. Enjoyed the resort facilities, the location and felt safe on the beach as well as walking to nearby restaurants. Enjoyed trips recommended by resort Concierge.

Review collected in partnership with this hotel
Thank ianbJ1183ZZ
Reviewed 3 days ago

This was our second trip to Cancun staying at the Westin Lagunamar! This time we brought our two daughters and son-in-law. All three of our units were excellent and service was great. When my daughter and I went running each day there was a cold...More

Review collected in partnership with this hotel
Thank Peggy P
Reviewed 4 days ago

We just spent a week in the 2 bedroom villa and the check in was fast and the staff very courteous. My concierge was Emma and she was just amazing with explaining the activities and shopping in the area as well as how the taxi...More

1  Thank joemlj
Response from WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, CancunResponded 2 days ago

Dear Guest: We would like to thank you for posting your nice review and recognize our associates for going beyond the limits in their service; we hope to welcome you near future to provide you with a renewing and refreshing stay again. Sincerely, The Westin...More

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1234561014
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Beachfront
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$258 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#11 Spa Hotel in Cancun
#11 Luxury Hotel in Cancun
#11 On the Beach Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
Details
Price range
US$258 - US$571 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Cancun
#11 Spa Hotel in Cancun
#11 Luxury Hotel in Cancun
#11 On the Beach Hotel in Cancun
#13 Romantic Hotel in Cancun
#22 Business Hotel in Cancun
Room types
Non-Smoking Rooms, Kitchenette, Suites, Family Rooms, Accessible rooms
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Traveller (4196)
Room & Suite (1029)
Pool & Beach (964)
Dining (177)
Amenities (52)
Family and Play Areas (23)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
sailjm
15 February 2018|
Answer
Response from Izers | Reviewed this property |
I stayed in building #6 recently. It has convenient access to the main pool area and main lobby. I think building #4 is somewhat similar. I don’t believe you can go wrong with any of the buildings..the next time I go there... More
0
Votes
keepitreeldc
10 February 2018|
Answer
Response from Keepupwiththis | Reviewed this property |
There is a market at the hotel. Carries things like snack food, ice cream, candy, some produce, cereal, frozen meats, cold cuts, eggs, cheese,yogurts, soda, dairy, movies to rent, sunscreen, cigarettes, etc. It is more... More
0
Votes
rodgergmorales
6 February 2018|
Answer
Response from rg20886 | Reviewed this property |
There's mall right across the street! Lots of small restaurants and stores. Just check Yelp for reviews. There's even one where you can watch the dolphin show while you eat--Jugo de limon.
1
Vote
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123456205
Room Tips
"Ask for rooms around the pool with the Dunas Bar. Seems a little less crowded."
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"Every room has an ocean view!"
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"We stayed in building 10 near the sports bar but had a great view of the ocean too."
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"make sure that you have Ocean view"
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