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The Westin Lagunamar Ocean Resort Villas & Spa

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#9 of 181 Hotels in Cancun
Certificate of Excellence
GreenLeadersGold level
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The Westin Lagunamar Ocean Resort Villas & Spa
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5,013 Reviews from our TripAdvisor Community

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Showing 4,455: English reviews
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Reviewed yesterday NEW

We are owners here at the Lagunamar. We just come back from another great week. The resort has such a great location, beautiful beach and wonderful pools. We really enjoy the kitchens and washers and dryers in the unit. The staff is fantastic; Delphina was again our personal concierge and is so helpful. The happy hour changed from being 2...

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1Thank kiarmuid
ocala, fl
Reviewed yesterday NEW

Our family stayed for a week and we have absolutely no complaints. Incredible staff, perfect location, beautiful view, lovely pool area, and modern, well-appointed rooms. The market on site is reasonably priced, as are the restaurants and stores across the street at La Isla. Due to the central location, we were able to get anywhere in the hotel zone is...

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Thank TravelersM2M
Basalt, United States
Reviewed yesterday NEWvia mobile

Prime location great rooms and the staff is professional and attentive....we did have to wait poolside for drinks on occasion but with it being spring break its understandable. The on-site restaurants have great offerings. The concierge staff is very willing to help with reservations. All the the local restaurants are a 130 peso ride away $8 . We will most...

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Thank Jeffrey H
Ohio
Reviewed yesterday NEW

So my wife and I spent 5 days at the Lagunamar and had a wonderful and relaxing experience. We went there to take our minds off of the everyday hustle and bustle and to just RELAX. Mission accomplished. The view from the room was stunning and balcony was a good size. The wait staff around the pool and the restaurant...

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Thank Rockoml17
Weston, Connecticut
Reviewed 3 days ago NEW

We spent a week in a ocean view room (building 900). The view, concierge, staff, maid service, pool, room - all great. The ocean was too rough for swimming (red flag) half the days but walking on the beach was a pleasure. The one thing that I cannot recommend, is the quality of the food. Duna Sports bar is terrible....

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Thank Euna F
Indianapolis
Reviewed 3 days ago NEWvia mobile

We had a fantastic experience at this resort. I'm a SPG Lifetime Gold, Platinum and this resort not only recognized my status but took complete care of us during our stay. We were upgraded to an Ocean View Suite, which is a gorgeous room with amazing views. We had brunch every day at the resort. It was a good value...

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1Thank TrevorYager
Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

Just leaving this beautiful resort today. It was my first visit here and we loved it. Very good value for your money. Great staff. Well appointed rooms. Perfect location- across the stress from a luxury shopping center that had many good restaurants and attractions for all ages. We did s bunch if yours arranged by hotel and they were all...

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1Thank enots218
Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

I write a lot of reviews. I rarely use a header that strong. It's appropriate. I'm here with a family of five and two suites. Oldest is 25 and youngest is twelve. We had some concerns about spring break and crowds. They are unfounded. Perfect beach vacation. Rooms are comfortable and modern and large. View of beach is stunning. Pool...

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3Thank ronneedham
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I typically don't write reviews but I felt it was necessary.. the hotel was clean and the views amazing. Make sure you come to pool bar Duna, Jorge, Victor and Alex will totally take care of you. They are friendly and very nice. I was amazed out of all the people Jorge takes care of he remembers everyone's name. 100%...

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1Thank A TripAdvisor Member
Oak Ridge, New Jersey
Reviewed 4 days ago NEW

Loved everything about this property, except the service at the poolside restaurant I get you're on "Mexico time", but seriously, an hour or more to get your meal, is a bit ridiculous Our waiters were very nice, but seemed overwhelmed

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Helpful?
Thank Mary G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €193 - €442 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#9 Luxury Hotel in Cancun
#9 On the Beach Hotel in Cancun
#9 Spa Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
507 questions
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Chicago, Illinois
3 months ago

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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to the design, all buildings should have a nice view if you stay above the third floor.”
 of 5 bubbles TravelersM2M, 26 Mar 2017 | Read review
“request 3rd floor or above. Better views (No Palms to block the view)”
 of 5 bubbles Rockoml17, 26 Mar 2017 | Read review
“Ask for a room higher than 3rd floor for a good view and no obstructions from palm trees”
 of 5 bubbles eunaf2015, 24 Mar 2017 | Read review
“All rooms have beautiful views.”
 of 5 bubbles BERKSHIREBRAT, 22 Mar 2017 | Read review
“Higher floor for better view. I could see the pool from the fourth floor, but when I sat down the view was blocked slightly by palm trees.”
 of 5 bubbles maritalbliss, 19 Mar 2017 | Read review
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