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The Westin Lagunamar Ocean Resort Villas & Spa

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#10 of 181 Hotels in Cancun
Certificate of Excellence
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The Westin Lagunamar Ocean Resort Villas & Spa
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4,946 Reviews from our TripAdvisor Community

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Showing 4,393: English reviews
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Reviewed 2 days ago NEWvia mobile

We just got back from our first visit to Cancun and it was awesome! The Westin Legunamar is absolutely gorgeous! Ocean front and just beautiful grounds and pools. We stayed in a 2 bedroom which is a 1 bedroom and a lockoff together. This worked out great for our family. 2 balconies and 2 beds and 2 sofa sleepers. Our...

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2Thank Palmtreelady1
Reviewed 3 days ago NEWvia mobile

My girlfriend and I began our visit on 2/19/2017 for 5 days... it was a luxury experience from beginning to end!!! The suites are lovely, the grounds are impeccably maintained, the beach is beautiful, the food is wonderful at the Oceana, and the amenities are exquisite! The place/staff is 5 star.... I can't say enough about how warm, welcoming, accomadating,...

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2Thank Barbara W
Reviewed 3 days ago NEWvia mobile

I've stayed at the JW Marriott, Ritz Carlton, Marriott Casa Magna, Me Hotel, Hard Rock and multiple others. This hotel, despite its #10 rating in Cancun, should not even make the top 30. It is outrageously overpriced for the product received and doesn't compare in quality to the others on the list. One is almost fooled by the grand entrance...

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3Thank Tau1
Bloomfield Hills, Michigan
Reviewed 3 days ago NEWvia mobile

I reviews this hotel several years ago and gave it a great rating. I have been an owner here since 2009 and just love coming here. All I want to change since previous review is that IT HAS GOTTEN EVEN BETTER! Service standards exceeded my expectations even when the hotel was completely full. Love the Langunamar!

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2Thank Rslerche
Reviewed 3 days ago NEW

We had a wonderful time at The Westin Lagunamar in Cancun. The service was excellent, the staff was exceptional, we had the pleasure of dealing with Brenda, who was able to reserve us exactly the building/location we requested. The Beach was beautiful, we again had exceptional service, fast and friendly with Jose Garcia and William. And finally our massuse Estelle...

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2Thank Carla D
Columbus, Ohio
Reviewed 4 days ago NEW

My wife and I visited in early February and have already begun planning for a trip back. The rooms were comfortable and well appointed.The grounds and pools were clean and well-kept. The location was good, with several excellent restaurants nearby. The hotel certainly fostered a relaxed, move-at-your-own-pace kind of feel, especially when compared to some of the all-inclusives we have...

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1Thank dk2978
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: On Behalf of the entire staff of Westin Lagunamar we thank you for writing your comments about your recent stay with us, your great comments about the friendly staff are very welcome and we appreciate your feedback. We hope to welcome you back near future. Best Regards, The Westin Lagunamar Management Team

Albany, New York
Reviewed 4 days ago NEWvia mobile

Love, love, love Lagunamar. It's our home when we are in Cancun. It's well run, beautiful and we get a big apartment so we can cook when we don't want to go out! 2 enormous pools, the beautiful beach, a spa, Ocean view rooms with Westin amenities. 4-5 restaurants under chef Silverios watch! And the location is perfect! Right across...

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1Thank redhead56
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: Thank you for your review, we are thrilled to know you enjoyed our facilities and spectacular infinity pools! It will be an honor to welcome you back near future. Sincerely, The Westin Lagunamar Management Team

New Jersey
Reviewed 4 days ago NEW

My family and I just got back from our stay at the Westin Lagunamar with our two children (ages 15 and 13) for 5 nights. The hotel is unbelievable and extremely clean everywhere! it is in a great location in the hotel zone. There are restaurants nearby and a shopping mall across the street which we spent time in. Rooms:...

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2Thank lica100
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: We would like to thank you for your wonderful and detailed review. This review makes us believe that our efforts on service and care were worth it. We look forward to welcoming you back soon. Sincerely, Warm regards from Cancun!

Reviewed 4 days ago NEW

The staff was great and the rooms and views were beautiful.The restaurants were good as well, one of the restaurants on the property has theme nights and it's super cool. They also have yoga in the mornings and the spa is nice as well.

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1Thank Audra W
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: Thank you for coming to our beautiful resort, we are glad to know that you enjoyed the rooms and facilities. We hope to welcome you back soon. Sincerely, The Westin Lagunamar Management Team

Miami, Florida
Reviewed 4 days ago NEWvia mobile

As a loyal Platinum (Lifetime Gold) SPG member, I almost always stay at Starwood resorts when traveling for business and pleasure. I was looking forward to a Category 6 (of 7) rating at the Cancun Westin Lagunamar Ocean Resor. Upon arrival, I was pleased with the welcoming lobby and the fresh Westin scent that adorns all the brand's properties. Unfortunately,...

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Thank MissAzul11
WLMManagement, Manager at The Westin Lagunamar Ocean Resort Villas & Spa, responded to this review

Dear Guest: We would like to thank you for posting your review, and we are sorry to hear of your experience . We always care about our valued guests and read carefully every comment to follow up with the proper department. We would love the opportunity to welcome you back near future to experience the enhancements. Please contact our executive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Lagunamar Ocean Resort Villas & Spa is located on the white sandy beaches of Cancun, Mexico. Enjoy spacious one and two-bedroom villas that comfortably accommodates up to eight adults in as much as 1,140 square feet. Each villa features fully equipped kitchens, washers and dryers, generous living and dining areas, and complimentary Wi-Fi. ... more   less 

Additional Information about The Westin Lagunamar Ocean Resort Villas & Spa

Address: Km 12.5 Blvd Kukulcan | Zona Hotelera, PO Box 834 Apdo., Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range: €207 - €493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Lagunamar Ocean Resort Villas & Spa 4*
Number of rooms: 592
Reservation Options:
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Also Known As:
The Westin Lagunamar Ocean Hotel Cancun
Westin Lagunamar Ocean Hotel
Cancun Westin
Hotel Style:
#10 Spa Hotel in Cancun
#10 On the Beach Hotel in Cancun
#10 Luxury Hotel in Cancun
#12 Family Hotel in Cancun
#13 Romantic Hotel in Cancun
#23 Business Hotel in Cancun
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and other travellers.
486 questions
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Chicago, Illinois
2 months ago

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Questions? Get answers from The Westin Lagunamar Ocean Resort Villas & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love building 1 which overlooks the Mayan ruins”
 of 5 bubbles CarlaD641, 24 Feb 2017 | Read review
“try to get an ocean view”
 of 5 bubbles 699audraw, 23 Feb 2017 | Read review
“Try to ask for an ocean-facing room above the hotel grounds level for optimal views.”
 of 5 bubbles megs1301, 22 Feb 2017 | Read review
“The rooms all have great views except for those on the lower floors of Building 12 and 13, which look at palm trees.”
 of 5 bubbles Bosman, 21 Feb 2017 | Read review
“Higher floors give you a great view of beach and ocean.”
 of 5 bubbles FrankJM51, 20 Feb 2017 | Read review
5 of 5