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Gran Hotel Diligencias

Traveller (127)
Panoramas (43)
Room & Suite (173)
Certificate of Excellence


Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Room service
Free parking
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
Historic Hotel
Centrally Located
42Room tips
Traveller rating
  • 152
  • 126
  • 31
  • 7
  • 10
Time of year
Traveller type
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Popular mentions
I travel to veracruz every year with my wife, and we have usually stayed at the dillagencias- but our last few stays saw the hotel slipping on cleanliness. Still a good looking hotel with an awesome breakfast buffet- but i would recommend the emporio nearby- it has everything
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The hotel staff and services are 4.5 star in the U.S. From in room message to excellent room service. The location could not be more central. My wife and I enjoyed the breakfast and other offering of the hotel. The staff were courteous and very responsive to us English
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A grand stay awaits those who step into the Gran Diligencias. The lobby speaks elegance from days gone by. Check in was quick and our room overlooking the Zocalo perfect. After spending 2 weeks in the "provinces" we were ready for a little lux. The staff works hard for their
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Even though we started off with a bit of an inconvenience with the pick up from the airport, but I must say that the staff went on and beyond to make it right! The hotel is beautiful and it's in a perfection location! We were fortunate enough to see a carnaval parade from the
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The lobby and mezzanine are beautifully decorated and the hotel has been upgraded with smart lights, key cards, etc. room was spacious and the beds are the typical hard mattresses we usually find in Mexico. Breakfast in the attached restaurant was a large buffet with wide
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Professional photo exclusively commissioned by TripAdvisorGran Hotel Diligencias
The Single Room at the Gran Hotel Diligencias
Professional photo exclusively commissioned by TripAdvisorGran Hotel Diligencias
The Master Suite at the Gran Hotel Diligencias
Professional photo exclusively commissioned by TripAdvisorGran Hotel Diligencias
The Master Suite at the Gran Hotel Diligencias
Professional photo exclusively commissioned by TripAdvisorGran Hotel Diligencias
The Agustín Lara room at the Gran Hotel Diligencias
There is a website. Just google Gran Hotel Diligencias and look for one that starts gran-diligencia. One is in Spanish and another is in English. You can do it online. There was no phone number. I can't remember where I got the phone number and don't have it anymore. Maybe I emailed them and they replied with it. But you might need some Spanish to communicate. Ask for a view of the Parque (Plaza).
0 votes
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We found Veracruz safe and we are both over 70. The hotel is right on the parade route, at least it was for at least one of them. View the parage from above the street on their second floor terrace overlooking the park.
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Do you charge for airport pickup?
Yes, the hotel charges a flat rate for airport pick-up (250 pesos). We had 2 people, so it was 125 pesos each.
1 vote
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do they charge for the air[ort transportation?
Unfortunately they do not have a shuttle to the hotel but it is more than worth the cost of a taxi as it is a wonder place to stay !!
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Do US citizens need to bring bottled water or is the hotel water filtered?
I would recommend buying bottled water. The water at the hotel is good for making coffee but better to stick to bottled water for drinking. You will love the hotel ! Great rates and right across the street from the main plaza. I will be staying there my next trip to Veracruz
1 vote
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"Rooms facing the plaza are louder but you can enjoy the show from your room."
"Rooms are quality. Rooms overlooking the Zocalo can be noisy if there is an 3vent playing into the night"
"Good to get a room overlooking the Plaza de las Armas"
"back rooms are quieter."
"Ask to overlook the Zocalo."
US$49 - US$189 (Based on Average Rates for a Standard Room)
gran hotel veracruz
MexicoCentral Mexico and Gulf CoastVeracruzVeracruz
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