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Fiesta Americana Veracruz

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Traveller (202)
Room & Suite (225)
Pool & Beach (142)
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Overview
  • Excellent54%
  • Very good31%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“nice hotel”(10 reviews)
“great pool”(4 reviews)
“boca del rio”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (979)
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All reviewsnice hotelgreat poolboca del riocomfortable roomsrecommend this hotelbreakfast buffetswim up barshrimp tacosgreat place to staycouple of nightspool areasea viewwould stay here againthe hotel staffpersonnelmexicobalcony
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11 - 15 of 102 reviews
Reviewed 9 October 2017 via mobile

For me it was a good experience to live in this hotel. Everything was perfect facilities, food, staff, swimming pool everything. Thanks for supporting me when I was there and who was translated form Spanish to English. I will do it again From Saudi Arabia...More

1  Thank Abdullah A
Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 19 October 2017

Dear Abdullah, Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate your appreciable orders and nothing would give us more pleasure to receive...More

Reviewed 24 September 2017 via mobile

Came down for the weekend to enjoy some beach and sun. Really enjoyed the stay. The rooms are large and bathroom is too. My room had a large tv and two queen beds with a view of the Gulf of Mexico. The check in was...More

Thank CarlosVJ956
Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 25 September 2017

Dear calovj, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment....More

Reviewed 7 September 2017

Stayed for a few days for meetings. The hotel catered good service in their convention center. Pool is fine and the ocean view is very good. Rooms are big, perfect for families, well maintained and clean There are some amenities lacking, that hotel chain should...More

Thank armando v
Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 8 September 2017

Dear AVegaBloch, I want to thank you for take some time to answer our e-survey and let us know your opinion. We are taking action with your comments. José Jorge Galván Managing Director Fiesta Americana Veracruz

Reviewed 1 August 2017

I am not sure how this hotel has achieved 5 stars. The towels are hard, they charge for everything (incl. coffee). My room did not include a microwave, the refrigerator didn't work. The ceiling fan was dusty and the water drains were rusty. The mattresses...More

1  Thank wandac385
Response from ggfavz, Gerente at Fiesta Americana VeracruzResponded 7 August 2017

Dear Guest Thank you very much for your comments i sincerely apologize for the inconveniences that you mentions, Hope to see you soon and we will make sure this time to make a memorable stay. Best regards

Reviewed 18 July 2017 via mobile

I spent 1 night in the hotel and I can say that is one of the best hotels in veracruz, my wife and I get surprised for the attention of one guy, Alhain, he made us feel very comfortable all the time we spent in...More

Thank Daniel E
Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 9 August 2017

Dear Daniel, Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Outdoor pool
Details
Price range
US$107 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Veracruz
#2 Luxury Hotel in Veracruz
#2 Romantic Hotel in Veracruz
#3 Family Hotel in Veracruz
#4 Business Hotel in Veracruz
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Veracruz
#2 Luxury Hotel in Veracruz
#2 Romantic Hotel in Veracruz
#3 Family Hotel in Veracruz
#4 Business Hotel in Veracruz
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (202)
Room & Suite (225)
Pool & Beach (142)
Dining (55)
Amenities (47)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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364IceCreamLady
28 March 2016|
AnswerShow all 3 answers
Response from David R | Reviewed this property |
Hey! They will offer you solutions such as conversion to MXN from a USD account with the current exchange rate, or you can also go to a bank nearby. Hope this helps.
0
Votes
Marie4645
7 February 2016|
Answer
Response from mail2addy | Reviewed this property |
Hi The hotel does have complimentary wifi and wired too for higher speeds. I am not sure of the bank desk. But I suppose they have because there are many travellers from US. If you are flying into Mexico City airport I... More
0
Votes
paularebman0822
25 April 2015|
AnswerShow all 3 answers
Response from Jesenia G | Reviewed this property |
Hi Paula The hotel does have a kids club as well as a large indoor/outdoor pool area that includes a hot tub and direct beach access. I don't see how anyone can be bored while in Mexico but i recommend connecting with the... More
1
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Room Tips
"The cost of the hotel is wright for the quality of the service."
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"I was pleased to have a room with a balcony overlooking the pool area, the beach and the sea."
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"Junior suite with big balcony to enjoy your sundowners"
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"Definitely go for a pool and ocean/gulf view!"
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