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    Fiesta Americana Veracruz

    Blvd Manuel Avila Camacho S/N | Fraccionamiento Costa de Oro, Veracruz 94299, Mexico
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    8/10/2017 9/10/2017
    US$137
    US$138
    US$137
    Traveller (161)
    Room & Suite (186)
    Pool & Beach (91)
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    Overview
    • Excellent52%
    • Very good32%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Galeria Plaza Veracruz
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (837)
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    1 - 5 of 91 reviews

    Reviewed 2 days ago via mobile

    Came down for the weekend to enjoy some beach and sun. Really enjoyed the stay. The rooms are large and bathroom is too. My room had a large tv and two queen beds with a view of the Gulf of Mexico. The check in was...More

    Thank calovj
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded yesterday

    Dear calovj, It is with great joy that you let us know your stay with us was pleasant and we would be honored to have you back in this, your home. Likewise, I thank you for answering our online survey and send us your comment....More

    Reviewed 2 weeks ago

    Stayed for a few days for meetings. The hotel catered good service in their convention center. Pool is fine and the ocean view is very good. Rooms are big, perfect for families, well maintained and clean There are some amenities lacking, that hotel chain should...More

    Thank AVegaBloch
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 2 weeks ago

    Dear AVegaBloch, I want to thank you for take some time to answer our e-survey and let us know your opinion. We are taking action with your comments. José Jorge Galván Managing Director Fiesta Americana Veracruz

    Reviewed 1 August 2017

    I am not sure how this hotel has achieved 5 stars. The towels are hard, they charge for everything (incl. coffee). My room did not include a microwave, the refrigerator didn't work. The ceiling fan was dusty and the water drains were rusty. The mattresses...More

    1  Thank wandac385
    Response from ggfavz, Gerente at Fiesta Americana VeracruzResponded 7 August 2017

    Dear Guest Thank you very much for your comments i sincerely apologize for the inconveniences that you mentions, Hope to see you soon and we will make sure this time to make a memorable stay. Best regards

    Reviewed 18 July 2017 via mobile

    I spent 1 night in the hotel and I can say that is one of the best hotels in veracruz, my wife and I get surprised for the attention of one guy, Alhain, he made us feel very comfortable all the time we spent in...More

    Thank Daniel E
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 9 August 2017

    Dear Daniel, Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

    Reviewed 13 July 2017

    The air conditioning in my first room did not work well, but the front desk moved me immediately and my second room was very nice and the a/c worked well. A hiccup in the billing process caused a slow checkout, but again, the management corrected...More

    1  Thank QDC
    Response from ggfavz, Director General at Fiesta Americana VeracruzResponded 9 August 2017

    Dear QDC Thank you for taking the time to respond to our service survey, we are pleased that we have met your expectations of hospitality and are glad to serve you. I reiterate his appreciable orders and nothing would give us more pleasure to receive...More

    Galeria Plaza Veracruz
    400 reviews
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    435 reviews
    #2 of 25 hotels in Boca del Rio
     
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    69 reviews
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    DoubleTree by Hilton Veracruz
    312 reviews
    #4 of 76 hotels in Veracruz
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$91 - US$201 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Veracruz
    • #2 Luxury Hotel in Veracruz
    • #2 Romantic Hotel in Veracruz
    • #3 Family Hotel in Veracruz
    • #4 Business Hotel in Veracruz
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 233
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon and HotelQuickly so you can book your Fiesta Americana Veracruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Veracruz >
    • Veracruz
    • Also Known As
    • Fiesta Americana Veracruz Hotel Veracruz ,
    • Veracruz Fiesta Americana
    Add Photo Photos
    Traveller (161)
    Room & Suite (186)
    Pool & Beach (91)
    Dining (54)
    Hotel & Grounds (158)
    Business Centre & Event Rooms (6)
    Family and Play Areas (4)
    Bathroom (2)
    Nearby
    Astur Hotel & Residence
    69 reviews
    .77 km away
     
    Galeria Plaza Veracruz
    400 reviews
    1.75 km away
     
    Hilton Garden Inn Boca del Rio Veracruz
    435 reviews
    1.05 km away
     
    DoubleTree by Hilton Veracruz
    312 reviews
    5.90 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    364IceCreamLady
    28 March 2016|
    AnswerShow all 3 answers
    Response from David R | Reviewed this property |
    Hey! They will offer you solutions such as conversion to MXN from a USD account with the current exchange rate, or you can also go to a bank nearby. Hope this helps.
    0
    Votes
    Marie4645
    7 February 2016|
    Answer
    Response from mail2addy | Reviewed this property |
    Hi The hotel does have complimentary wifi and wired too for higher speeds. I am not sure of the bank desk. But I suppose they have because there are many travellers from US. If you are flying into Mexico City airport I... More
    0
    Votes
    paularebman0822
    25 April 2015|
    AnswerShow all 3 answers
    Response from Jesenia G | Reviewed this property |
    Hi Paula The hotel does have a kids club as well as a large indoor/outdoor pool area that includes a hot tub and direct beach access. I don't see how anyone can be bored while in Mexico but i recommend connecting with the... More
    1
    Vote
    Room Tips
    "Definitely go for a pool and ocean/gulf view!"
    Read review
    "beach view for sure"
    Read review
    "Ask for a terrace, they are nice and big. 4th floor is great"
    Read review
    "One with balcony"
    Read review
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