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Traveller (82)
Room & Suite (13)
Dining (5)
Overview
  • Excellent87%
  • Very good12%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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26
6
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1 - 5 of 32 reviews
Reviewed 2 weeks ago via mobile

My wife, teenage son and I stayed here for three nights. The staff went out of their way to take care of us. Special thanks to Juan Ramón (gerente), Luis and Cristóbal (front desk) and Maria (housekeeping) who made us feel like family while we...More

Thank TravelJunkySoCal
Response from CasaLum, Gerente at Casa LumResponded 2 weeks ago

Dear TravelJunkySoCal, Thank you for your review of Casa Lum. We are really happy to read that the warm hospitality of our Staff made you and your family feel like home We will be more than happy to welcome you again in the future. Best...More

Reviewed 23 May 2018 via mobile

Casa Lum is a historic building turned into boutique hotel and they did an excellent job. We stayed at the two storey junior suite and loved the spacious rooms and the skilful combination of old and modern elements. It lacked a window, though, and only...More

Thank michamexi
Response from CasaLum, Gerente at Casa LumResponded 24 May 2018

Dear Michamexi, Thank you for your review of Casa Lum. We are happy to read that the design and location of our hotel in combination with the hospitality of our Staff were of your liking. We hope we can welcome you again in the future....More

Reviewed 8 May 2018

I found Casa Lum to be a good base while in San Cristobal. The staff were all very friendly and helpful, especially since I had some noise problems with the room next door. Dinner and breakfasts, however, were of very good quality. One problem: the...More

Thank mrsirin
Response from CasaLum, Gerente at Casa LumResponded 10 May 2018

Dear MrSirin, Thank you for your review of Casa Lum. We are happy to read that the hospitality of our Staff and the menus of our Restaurant were of your liking. We would like to thank you for sharing with us the details that disturbed...More

Reviewed 21 February 2018 via mobile

Delightful boutique hotel in the heart of the city. Clean, comfortable and modern room. Convenient location. We loved our stay. Had breakfast in the restaurant which was lovely. Excellent choice in San Cristobal de las Casas!More

Thank Tricia V
Response from CasaLum, Gerente at Casa LumResponded 23 February 2018

Dear Tricia, Thank you for your review of Casa Lum. We are really happy to read that you had a perfect stay with us. We are also pleased to read that our location, rooms and Restaurant were of your liking. We appreciate your recommendation. We...More

Reviewed 4 February 2018 via mobile

The staff were extremely courteous, and the location is right off the main plaza in the center of the tourist area. The attached restaurant has some of the best food we ate in Chiapas as well. One of the nicer places we saw in town....More

2  Thank Shane K
Response from CasaLum, Gerente at Casa LumResponded 7 February 2018

Dear Shane, Thank you for your review of Casa Lum. We are pleased to read that the service provided by our Staff in conjunction with our location and Restaurant were of your liking. Thanks for sharing with us the areas for improvement that you found...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Room Service
Wheelchair Access
Multilingual Staff
Non-Smoking Hotel
Free Parking
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$130 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$130 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in San Cristobal de las Casas
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (82)
Room & Suite (13)
Dining (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
WanderingMinstral9
29 January 2018|
AnswerShow all 2 answers
Response from CasaLum | Property representative |
Dear WanderingMinstral9, Thank you for writing your questions about Casa Lum. Our a la carte breakfast menu offers contemporary dishes with a regional touch whose price ranges range from $70 MXN to $120 MXN. We also have 3... More
1
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Google Translation
Room Tips
"ask for one of the rooms with a patio"
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"We had Chelem suite-a wonderful choice"
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"Small boutique hotel, so book before trevelling"
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"Book far ahead."
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