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Las Escaleras by Inmense

Traveller (234)
Room & Suite (92)
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Certificate of Excellence
About
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Certificate of Excellence
Erected on the top of a mountain that is reached through the stairs that give it its name in spanish, Las Escaleras by Inmense is the perfect choice for travelers looking to experience the mystical air and incredible views that characterize the state of Chiapas. The singing of a variety of birds, and the mist that gently covers the village in the mornings complete the magical panorama that can be admired from your balcony or from the terrace, where you can also enjoy the delights that our Chef prepares out of ingredients and recipes typical of the region. This fabulous hotel synthesizes in its decoration and services all the cultural wealth that San Cristóbal has to offer. It has a Temazcal to complement its experience of rest, helping you get in contact with ancestral traditions. Las Escaleras by Inmense is part of Inmense Hotels, so that the standards of quality and service meet the highest requirements of customer satisfaction, offering a wide variety of luxury services.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Airport Transportation
Breakfast Available
Concierge
Multilingual Staff
Non-Smoking Hotel
Public Wifi
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333Reviews
307Photos
8Q+A
13Room tips
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Popular mentions
We spend 4 days in this little hotel, having a great time, you have to be prepared to excersise a bit, though have great servise and stunnig city view. Angel an Iris in the front desk great wellcome. Doña Paz great cook and David as waiter such a nice and helpfull guy. Doña
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Response from Inmense, Director Comercial at Las Escaleras by Inmense
Responded 2 weeks ago
Hola Hzaldivar We greatly appreciate your time to let us know your comments about your experience at Las Escaleras by Inmense and we are glad to know that you enjoyed your stay with us. Each of our rooms is designed to provide a maximum level of comfort and privacy with all the necessary services to enjoy a few days of rest, which is complemented by the warm attention of our staff of which we are always proud. Thanks equally for highlighting the work of our collaborators, they are definitely the engine that makes each stay unique, unforgettable .... It was a pleasure to receive him and have been able to offer him a pleasant experience. We hope you can be back with us soon.
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We showed up on a Friday to be greeted by Iris at the front desk. She made us feel very welcome and even helped me find a vase the next morning for some flowers that I had surprised my wife with. The room is amazing (we stayed in 5) we lived the fresh flowers and view. The
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Response from Inmense, Director Comercial at Las Escaleras by Inmense
Responded 4 weeks ago
Dear Josue2701 We can only say thank you! and feel honored to be mention as " The Best hotel that yu have ever stayed at" Thank you for have chosen us to spend your holidays and allow us to be part of your experience. Thank you, for the kind recognition to each member of our staff, this is undoubtedly our greatest incentive. Making memorable stays is precisely our true mission. Having happy guests and giving them moments to remember all their lives is what the team of collaborators of Las Escaleras by Inmense seeks to achieve. For this reason, it is a source of great satisfaction to know that both you and your group of friends fully enjoyed the hotel, its people and its experiences. See you soon!
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This is a very nice hotel with great service, amazing views and fantastic location. The restaurant 433 has great local dishes prepared by chef Doña Paz and served by David, always attentive to your needs.
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Response from Inmense, Director Comercial at Las Escaleras by Inmense
Responded 3 Dec 2018
Dear Christian d First of all, we want to thank you for choosing Las Escaleras by Inmense during your visit to San Cristóbal de las Casas. We wish you had enjoyed your trip in every way. Thank you very much for sharing your comments, it is a real pleasure to know that both our facilities and our services fulfilled their expectations to the degree of placing us as a great hotel & retaurant. We are honored with your appreciation. See you soon.
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A friend and I spent a few days here as tourists. The room was large and the staff are nice, but the furniture is getting tired and there was a not very clean smell -- not because the cleaners didn't clean but because the upholstery is old. The breakfast at the restaurant was a
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Response from Inmense, Director Comercial at Las Escaleras by Inmense
Responded 18 Nov 2018
Dear Kim M Thank you for taking the time and sharing your experience with us. I am very happy to know that in general everything was fine. I am very interested to know that you have found some details of our service below your expectations, as all your comments are essential to improve our service, we will make sure that your suggestions will be transmitted to everyone. On the other hand, I personally supervise that they are fulfilled.
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The hotel is beautiful, the room was amazing and the people where very nice. But there where some details we didn’t like: we stayed in room 3 and it was very noisy, you could hear everything from the lobby. On our last day someone from the front desk called at 9 am to ask if we
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Response from Inmense, Director Comercial at Las Escaleras by Inmense
Responded 7 Nov 2018
Dear mjrc_90 Thank you for sharing your comments from your recent staying at Las Escaleras. We are very proud to know that you liked our hotel and overall receive an excellent service. On the other hand, revising all information it´s very important to clarify that the visitors were on the room terrace wich belongs to the upper floor and the call was due to an outstanding massages account as you coul clarify with the front manager. On behalf the name of all the team thank you and see you soon.
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Photo provided by managementLas Escaleras by Inmense
Honeymoon Suite.
Photo provided by managementLas Escaleras by Inmense
Owners Suite.
camino a la habitación
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12345619
Greetings. We are not currently working with RCI please give us a call in order to arrange a quotation. Regards
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Which airport did you fly into and so they have a shuttle from the hotel?
Greetings The airport would be TGZ, and we can provide tranfer service with an extra cost. Please call us at +52 984 158 1873. See you soon
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cost of all inclusive for single traveler
Greetings. Dear Madame, the minimun occupancy it´s to adults. We do not have single rate, so the cost for one adult would be the same as two. Rates: Weeks 1-12, 15-27, 33-50: 189 usd per person /night, however we are launching a promotion so, the new rate would be 119 usd per person per night. Weeks 13,1428-32,51,52: 239 usd per person /night Best regards
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what is cost of all inclusive package for single traveler
Greetings, The all inclusive cost is subject to the travelling dates.
0 votes
Dear Sr. we do have the service. Each roun for 1-4 pax has a cost of 900 pesos. To arrange the service please contact to +52(967)678.8181 thanks
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12
"the best view"
"If climbing steps is difficult, be sure to book rooms 1 - 6. There are 2 apartments on either side of the steps as you climb up."
"The best view from this hidden gem."
"Room 3 is lovely, but not if they have not disconnected the bell in the lobby"
""Las Escaleras," mean, "The Stairs." If you are old or have ambulatory problems, request room number 1, 2,3 or 4."
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PRICE RANGE
US$69 - US$258 (Based on Average Rates for a Standard Room)
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
12
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