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Las Escaleras by Inmense

Traveller (221)
Room & Suite (92)
Traveller (221)
Room & Suite (92)
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Overview
Calle Periodista Isauro Rossette No. 4 Barrio de la Merced, San Cristobal de las Casas 29240 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star accommodation
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (319)
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Reviewed 5 days ago

A friend and I spent a few days here as tourists. The room was large and the staff are nice, but the furniture is getting tired and there was a not very clean smell -- not because the cleaners didn't clean but because the upholstery...More

Thank Kim M
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 2 days ago

Dear Kim M Thank you for taking the time and sharing your experience with us. I am very happy to know that in general everything was fine. I am very interested to know that you have found some details of our service below your expectations,...More

Reviewed 2 weeks ago via mobile

The hotel is beautiful, the room was amazing and the people where very nice. But there where some details we didn’t like: we stayed in room 3 and it was very noisy, you could hear everything from the lobby. On our last day someone from...More

Thank mjrc_90
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 1 week ago

Dear mjrc_90 Thank you for sharing your comments from your recent staying at Las Escaleras. We are very proud to know that you liked our hotel and overall receive an excellent service. On the other hand, revising all information it´s very important to clarify that...More

Reviewed 28 September 2018 via mobile

To wake up to the smell of Dońa Maria starting up the fire to make home made tortillas was unforgettable. The rooms were really nice and the views are breathtaking. Iris in the lobby was key in planing our outings and everything worked like clockwork....More

Thank Alex G
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 30 September 2018

Wooow! Thank you Alex G, what an a wonderful review.Its was really nice to know you noticed all the things both little and large we think are important for our guests. Rolando the manager has an eye for detail and tries to ensure that all...More

Reviewed 27 September 2018

Loved Loved Loved, San Cristobal de las Casas. We stayed 8 days and 7 nights stay at Las Escaleras. Everything went very well. The views from the hotel were amazing. The location of the hotel is perfect, it's not in the heart of downtown, but...More

Thank Vero1444
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 28 September 2018

Hola Vero 1444 Wow! Amazing, I want to write a review about your review, that was spectacular! We're so glad that you picked up on every little detail that we've painstakingly put together. We truly loved having you stay with us almost as much as...More

Reviewed 5 September 2018 via mobile

Marvelous, good taste, peaceful, excellent service, beautiful. Not cheap, but in a very good price for what they offer. Nice decor, really good restaurant, cute place. I would recommend some extra time in your holiday so you can really enjoy the hotel.More

Thank munuzuri
Response from Inmense, Director Comercial at Las Escaleras by InmenseResponded 7 September 2018

Dear munuzuri Thank you very much for taking the time to leave such a nice comment about your experience at our hotel. At Las Escaleras by Inmense, we understand that in these times, taking a good holiday is very difficult for reasons of time and...More

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About
Description
Erected on the top of a mountain that is reached through the stairs that give it its name in spanish, Las Escaleras by Inmense is the perfect choice for travelers looking to experience the mystical air and More incredible views that characterize the state of Chiapas. The singing of a variety of birds, and the mist that gently covers the village in the mornings complete the magical panorama that can be admired from your balcony or from the terrace, where you can also enjoy the delights that our Chef prepares out of ingredients and recipes typical of the region. This fabulous hotel synthesizes in its decoration and services all the cultural wealth that San Cristóbal has to offer. It has a Temazcal to complement its experience of rest, helping you get in contact with ancestral traditions. Las Escaleras by Inmense is part of Inmense Hotels, so that the standards of quality and service meet the highest requirements of customer satisfaction, offering a wide variety of luxury services. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Airport Transportation
Babysitting
Breakfast Available
Concierge
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
12
Price range
US$68 - US$230 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
12
Price range
US$68 - US$230 (Based on Average Rates for a Standard Room)
Location
Mexico > Southern Mexico > Chiapas > San Cristobal de las Casas
Photos
Traveller (221)
Room & Suite (92)
Dining (14)
Family and Play Areas (2)
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Questions & Answers
Ask a question
EatDrinkEnjoy
15 February 2018|
AnswerShow all 3 answers
Response from Inmense | Property representative |
Greetings. We are not currently working with RCI please give us a call in order to arrange a quotation. Regards
0
Votes
Google Translation
MissieD
30 June 2016|
AnswerShow all 5 answers
Response from Inmense | Property representative |
Greetings The airport would be TGZ, and we can provide tranfer service with an extra cost. Please call us at +52 984 158 1873. See you soon
0
Votes
Google Translation
suzanne6732
31 December 2014|
Answer
Response from Inmense | Property representative |
Greetings. Dear Madame, the minimun occupancy it´s to adults. We do not have single rate, so the cost for one adult would be the same as two. Rates: Weeks 1-12, 15-27, 33-50: 189 usd per person /night, however we are... More
0
Votes
Google Translation
Room Tips
"If climbing steps is difficult, be sure to book rooms 1 - 6. There are 2 apartments on either side of the..."
H8780ETcatherines
19 Nov 2017
Read review
"The best view from this hidden gem."
goza25
16 Nov 2017
Read review
"Room 3 is lovely, but not if they have not disconnected the bell in the lobby"
karensusanperry
11 Aug 2017
Read review
""Las Escaleras," mean, "The Stairs." If you are old or have ambulatory problems,..."
davidgX6396PL
15 Oct 2016
Read review
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