We arrived an our room smelled terrible, so we ask for a room change and did not her until the second day. Staff some are really good and others prety bad. Which means that service depend on the person more than on the model training.
1 - 5 of 35 reviews
room is not large, rather small, but there is enough space. the bathroom is ok: clean, but the towels should be changed with new ones. breakfast: we had to wait and wait for a long time the breakfast. poor breakfast and the worst coffee ever....More
Hotel staff barely speaks English, service is not genuine and barely average. Rooms are average. The setting is nice and the location is excellent. Don't go there for a good breakfast, their eggs are terrible. For the wifi you have to share their facebook page...More
"If interested on a trip to Palenque, I suggest using their services they are great & at a competitive..."
"Stay away from the afore mentioned rooms, just below the staircase!!!"
"If you open the curtains the room faces the hallway, suggest asking for a more private room"