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Casa Santa Lucia

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Traveller (111)
Room & Suite (33)
Dining (20)
Overview
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“boutique hotel”(10 reviews)
“the owner”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
All hotel details
Offers from Casa Santa Lucia
Offers & Announcements: 15% off room rate
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)Write a Review
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Traveller rating
76
3
1
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76
3
1
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Show reviews that mention
All reviewsboutique hotelthe general managerthe ownerleave earlyjunior suitesource of informationlocal craftshighly recommend this hotelbeautiful place to staysurrounding villagesrooms are beautifulcentral courtyardexcellent hotelwonderful staybeautiful townstreet noisecomfortable bed
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1 - 5 of 80 reviews
Reviewed 3 weeks ago

Casa Santa Lucia is by far the most appealing hotel in this Maya region. We spent four delightful days in a "Junior Suite" in this classy hotel, for a very reasonable price. The employees are competent and make every effort to guarantee a good experience....More

Thank ulrichs461
Response from Fredi P, Gerente at Casa Santa LuciaResponded 3 weeks ago

Thank you very much for this nice review! We're glad to know that you have enjoyed your stay with us. It was a pleasure to meet you and we hope to welcome you back soon. Best wishes!

Hotel's Favourite
Reviewed 27 April 2017 via mobile

I have no extra superlatives to describe our amazing stay at this hotel. A beautiful and tastefully furnished establishment, they go out of their way to make your stay perfect. The rooms are so comfortable and the hospitality is flawless. The management think of all...More

Thank albricker
Response from Fredi P, Gerente at Casa Santa LuciaResponded 1 May 2017

Thank you very much for taking the time to write this wonderful review. We always do our best to ensure your complete satisfaction. We're happy to know that you have enjoyed your stay with us. We hope to welcome you back. Best wishes!

Reviewed 7 November 2017 via mobile

This hotel is breathtaking ! (It is actually a 5 star hotel). It is centrally located. beautifully decorated with local artisan textiles, metalwork and pottery. It is like staying in a mansion with a wonderful central courtyard where the really delicious breakfast is served until...More

Thank Tania K
Response from Fredi P, Gerente at Casa Santa LuciaResponded 15 November 2017

Thank you very much for taking the time to write this wonderful review. We're happy to know that you consideer Casa Santa Lucía as an "amazing gorgeous hotel". We're specially happy and grateful that you have recognized the efforts of our staff which made your...More

Reviewed 20 August 2017

... this one is really good, positive comments that you read are true, I would only confirm what has been said. we had a beautiful junior suite, very elegant and well decorated and furnished. if we want to say something a bit less than positive,...More

1  Thank xconrad
Response from Fredi P, Gerente at Casa Santa LuciaResponded 22 August 2017

Thank you very much for taking the time to write about your experience with us. Your opinion is very important and help us to improve our service to provide you the best experience. It was a pleasure to meet you and we hope to welcome...More

Reviewed 16 August 2017

My husband and I stayed here for a week in July, 2017. The owner has created a uniquely beautiful place filled with the local "artesanía" she has sourced from the surrounding villages. So tasteful and such a beautiful way to highlight the local art. The...More

Thank Corrine B
Response from Fredi P, Gerente at Casa Santa LuciaResponded 18 August 2017

Thank you very much for taking the time to write this nice review. We're glad to know that we were part of one of your most special travelling experiences. We always try to do our best to satisfy your expectations. Thank you again for choosing...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Free Parking
Bar/Lounge
Hotel Amenities
Breakfast included
Multilingual Staff
Room Service
Free Parking
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (111)
Room & Suite (33)
Dining (20)
Family and Play Areas (7)
Questions & Answers
Ask a question
ZepGurl
5 January 2018|
Answer
Response from Fredi P | Property representative |
Hola, únicamente la Master Suite tiene tina de hidromasaje y estancia. Estamos a sus órdenes. Saludos
0
Votes
Google Translation
gemtwist
11 April 2016|
AnswerShow all 2 answers
Response from Oscar J | Reviewed this property |
Check the photos on web page, there's the details of the rooms they have
0
Votes
ChicagoAmyG
3 November 2015|
Answer
Response from Fredi P | Property representative |
Yes, they are.
0
Votes
Google Translation
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123
Room Tips
"Each room is unique. We loved ours (large bed on second floor) but I am sure they are all beautiful."
Read review
"Room 8 is very spacious and comfortable"
Read review
"Select the better rooms-our standard was up a winding staircase and very cramped"
Read review
"Ask for a fireplace!"
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