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Sombra del Agua Hotel San Cristobal

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Wheelchair Access
Free High Speed Internet (WiFi)
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room Service
Free Parking
Bar/Lounge
Dry Cleaning
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Classic
Historic Hotel
HOTEL CLASS
Reviews (424)
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88 results
Traveller rating
26
31
17
8
6
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Time of year
LanguageEnglish
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26
31
17
8
6
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All reviews great location room was nicely furnished beautiful hotel colonial style breakfast buffet small window reception staff san cristobal two double beds third floor within walking distance plenty of hot water main plaza noise block dust hacienda
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1 - 5 of 88 reviews
Reviewed 23 September 2018 via mobile

Very nice decor, clean room and pretty spaces. Walking distance to all interesting sites in town. I recommend their breakfast buffet to start the day. Good food & drinks.. And very friendly staff. I will stay here again.More

Date of stay: September 2018
1  Thank shearim
Response from Sombra del Agua H, Director de Relaciones Públicas at Sombra del Agua Hotel San CristobalResponded 25 September 2018

Dear Miss García, We really appreciate all your comments posted, it's a pleasure that you've enjoyed your stay with us, which is our principal goal with our guests. We're very sorry if you find any inconvenience about finding your ideal room, but still, we're glad...More

Reviewed 17 September 2018 via mobile

The hotel was excellent, located in the best area of the city one block from the central street. The room was big and nice designed, lack with light but still worth the money paid for. We had a massage in the hotel for free and...More

Date of stay: September 2018
Thank Shachar P
Response from Sombra del Agua H, Director de Relaciones Públicas at Sombra del Agua Hotel San CristobalResponded 18 September 2018

Dear Mr. Shachar, It was a pleasure serving you and we're glad you had a comfortable and nice stay with us; the staff at Sombra del Agua thank you for all the positive comments you described in your review, because that our main purpose and...More

Reviewed 10 September 2018

Recently renovated with very good taste. Gorgeous building with internal garden and restored original features, such as tiles. The modern decorations reflect the indigenous skills, such as candle making and weaving. Great food and bar.More

Date of stay: June 2018
Thank Alex M
Response from Sombra del Agua H, Director de Relaciones Públicas at Sombra del Agua Hotel San CristobalResponded 14 September 2018

Dear Mr. Alex We're so glad that you've found our hotel attractive and unique, those small things you mentioned before help us to build the concept we want to share with our guests. In the name of Sombra del Agua staff it was a pleasure...More

Reviewed 4 September 2018

It's an old colonial hotel so I would say please have some tolerance; not all the rooms are perfect. We started with upstairs room. It was lovely, clean but the small window was looking out onto the wall next door keeping it rather dark. We...More

Date of stay: September 2018
Thank Dorota J
Response from Sombra del Agua H, Director de Relaciones Públicas at Sombra del Agua Hotel San CristobalResponded 15 September 2018

Dear Mrs. Dorota, Our staff at Sombra del Agua thank you for all the positve comments that you mentioned before, it was for us a pleasure serving you, we're gald you've found the hotel attractive and beautiful and on the the top of that, you...More

Reviewed 14 July 2018 via mobile

Friendly (english speaking) staff! Helpful with booking a local horse back ride trip (recommendation!). Room has perfect bed but not much light. Was a bit dark. Beautiful design. Perfect for a few days San Cristobal.

Date of stay: July 2018
Thank BrechtC39
Response from Sombra del Agua H, Director de Relaciones Públicas at Sombra del Agua Hotel San CristobalResponded 16 July 2018

Dear Mr. Clyncke We're very glad that you enjoyed your stay with us and found the hotel nice and comfortable, our priority will always be the service and treatment to our hosts. Thank you so much for all your comments! Best regards!

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Room Tips
"Upstairs was good."
31AlexM
10 Sep 2018
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"Choose first floor if you do not want to carry your luggage up the stairs. No elevator."
carolw911
18 Mar 2018
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"try to get a room on the second floor, those are big and very nice"
karla014
12 Jul 2016
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"Choose the inside rooms, for the street level rooms have glassed-up windows."
catag59
18 Feb 2016
Read review
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PRICE RANGE
US$57 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn san cristobal de las casassan cristobal de las casas holiday inn
FORMERLY KNOWN AS
Holiday Inn San Cristobal - Espanol
LOCATION
MexicoSouthern MexicoChiapasSan Cristobal de las Casas
NUMBER OF ROOMS
78
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